Kris Jones - The Often Overlooked Key to Great Customer Experience

As entrepreneurs, we all want to serve our clients well and create raving fans that feed us referrals.

We also want to love the work we do so we can come to work energized every day.

The top reason I've seen those two goals get missed is a poor scope of work.

The scope of work lays out the entire relationship: who does what, when they'll do it, how much people get paid.

It sounds simple enough, but if the scope of work is neglected and mismanaged it can result in chaos for you and your client.

In this episode, I talk with Kris Jones of Red Door Designs. Kris is going to give us three amazing tips to really level up your scope of work and create an amazing experience for you AND your client.

Does the idea of marketing and branding feel overwhelming? As a fellow business owner, I get it. That’s why I’ve made it my mission to make the process simple and easy. 
I've always resonated with a less is more approach in life. This principle infuses itself into the core of my work. The brands and websites I build are rooted in behavioral psychology based design principles. That’s why they work so well and last so long.
I started out as a freelance graphic designer nearly 20 years ago. After several years getting my feet wet in the agency world, an opportunity opened up and I found myself working beside some of the best designers in the world at Nike, in Portland, OR. It was there I absorbed the fundamentals of high level design and eventually strategy.
I am now the founder of Red Door Designs. I love helping business owners connect with their clients, increase profits and grow their businesses through clean brand design and powerful web strategy.
Connect with Kris:
Instagram
LinkedIn
Facebook
Red Door Designs

Connect with Mike:
Michael King
Michael's Blog
Instagram
LinkedIn
Facebook