Improve Healthcare artwork

Policy Aspects and Considerations of Delivery System Improvement

Improve Healthcare

English - April 19, 2021 05:00 - 23 minutes - 16.1 MB - ★★★★★ - 13 ratings
Health & Fitness healthcare delivery healthcare quality Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


In this episode, we will learn more about some of the aspects and considerations around policy in the context of delivery system improvement, with my guest Cheryl Kirchner RN, BSN, MS, CPHQ.

Cheryl is the Owner, Chief Executive Officer, and Senior Consultant of WillowTree Healthcare Consulting, LLC.  She has over twenty-five years of experience in the healthcare industry that includes systems-level healthcare leadership with a specialization in quality improvement, regulatory compliance, directing performance improvement initiatives for acute care hospitals, managing quality projects for Medicare and Medicaid programs and a clinical background in critical care nursing. 

Cheryl obtained her Bachelor of Science Degree in Nursing from Samford University (Birmingham, AL), and a Master of Science degree in the Evaluative Clinical Sciences from Dartmouth College (Hanover, NH). She is a Certified Professional in Healthcare Quality and served as a Baldrige National Examiner in 2013.

Policy management experience includes successful implementation of the RLDatix PolicyStat document management program at a multi-campus hospital system; Serving as Chairperson of the Policy and Procedure Committee for a multi-campus hospital system; and Leading a consulting practice with services to help organizations improve and stay compliant with document management. 

Learn more about her work at www.willowhcc.com