Feedback is essential to great leadership, building trust among team members, and creating a culture you’re proud of. Asking and receiving feedback may not be easy, but it can be learned.

Ultimately it’s about positioning yourself to receive feedback no matter what it may be. When asking, the power is in the details - carefully chosen words create space for honest feedback. If you’re a leader or a team member, your ability to receive and apply feedback will set you apart and transform the environment around you.

 

Tangible Takeaways:

Before asking for feedback, first make sure you’re open to it. Truly receiving feedback (no matter what it is) builds trust.Ask, “what feedback do you have for me?” instead of, “do you have any feedback?”. Truly ask for feedback, avoid asking if they do. Everyone has feedback. It’s simply a matter of them sharing it!After someone shares, ask, “is there anything else?”. Often, this is where you will receive the best feedback!Pause! Give them time to think. It’s a challenge to collect thoughts on the spot and decide how to present them. Give them a comfortable space to do this.After you receive feedback, say “thank you” and leave it at that. Hold back explanations and defenses: this is about building trust.Apply the feedback! If you can’t right away, let them know you have a plan to do so.

About me:
Karen Laos is a keynote speaker and leadership coach equipping women to stand out with unshakable confidence. She specializes in communication: executive presence and compelling messages. Karen champions female business leaders to own their value and find their voice so they can be seen and heard. She also works with teams to create cultures of trust and function at their best.

Karen has coached leaders at Facebook, Google, Netflix, Uber, Sephora, Sony, Microsoft, Fidelity, Charles Schwab, Trip Advisor, Bacardi, Levi, and more. Karen’s style is fun, encouraging and results-oriented. She immediately moves past the “fluff” and gets straight to the issue (just ask her clients).

 

Connect with me:
Website: https://www.karenlaos.com/

Instagram: https://www.instagram.com/karenlaosofficial 

Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsulting

LinkedIn: https://www.linkedin.com/in/karenlaos/

Clubhouse: @karenlaos

Episodes also available on YouTube:

https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos