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Service Design - Icon-o-Cast by Lunar - 2/19/2009
Icon-o-Cast: a podcast by LUNAR
English - February 20, 2009 15:08 - 23 minutes - 16.1 MB - ★★★★★ - 7 ratingsDesign Arts Business design arts business product industrial lunar sustainable creativity environment environmental Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Innovation with Larry Keeley - Icon-o-Cast by Lunar - 1/29/2009
What makes a great service? How can designers influence the experience customers have with grocery stores, airlines and car rental agencies? Jennifer Bove of Kicker Studio and Ben Fullerton of IDEO talk with Gretchen Anderson about service design.