I Wish They Knew

(Ep. 177) Adaira Landry & Resa Lewiss: Microskilling

April 16, 2024 19:00 - 15 minutes - 14.8 MB

IN EPISODE 177: Every major success unfolds through a series of minor steps. In Episode 177, Dr. Adaira Landry and Dr. Resa Lewiss showcase the microskills that help us achieve personal and professional success. From building your network to navigating conflict, you'll learn how microskills pave the way for big breakthroughs and allow us to move forward, one skill at a time. ABOUT ADAIRA LANDRY & RESA LEWISS: Adaira Landry, MD MEd is an Assistant Professor of Emergency Medicine at the Ha...

(Ep. 176) Steven Stein: When life is hard, become hardier

April 09, 2024 12:08 - 12 minutes - 11.2 MB

IN EPISODE 176: When life gets hard, the resilient get hardier. In Episode 176, Steven Stein explains why "hardiness" - the mix of resilience and emotional intelligence -helps us overcome adversity and bounce back better than before. Steven explores the three C's of hardiness (challenge, control and commitment), explains how hardiness can be measured and practiced in a variety of jobs and workplace settings, identifies the link between hardiness and other high-EQ traits, and shares some b...

(Ep. 175) Marie-Helene Pelletier: The resilience plan

April 02, 2024 12:00 - 14 minutes - 13.6 MB

IN EPISODE 175: Resilience needs more than a will - it needs a way. In Episode 175, Dr. Marie-Helene Pelletier shows us how to develop a resilience plan that's built to last. You'll learn how to turn resilience from a sentiment into a strategy with highly practical, low-barrier tips to strengthen your resolve and readiness to act in the face of challenge. Whether you're looking to help yourself or your entire team, you'll find action-oriented ways to become more resilient every day. ABOUT ...

(Ep. 174) Simon T. Bailey: Resilience that works

March 26, 2024 23:52 - 9 minutes - 8.97 MB

IN EPISODE 174: Resilience allows us to face adversity and bounce back better than before. But it's not something we discover- it's something we develop. In Episode 174, Simon T. Bailey shows us how to cultivate resilience at work by unlocking the power of peer-to-peer support, positive leadership and self-awareness. Resilience is caught, not taught - and after listening to Simon, you'll be ready to model the beliefs and behaviors that help people thrive during challenging times. ABOUT SIMO...

(Ep. 173) Bonus: Become a feedback magnet

March 19, 2024 18:44 - 7 minutes - 7.21 MB

When feedback is scarce, we can either hope or act. By becoming a "feedback magnet," we can attract the insights we need on our own terms and timeline - because waiting for feedback is not an activity. Last in a four-part series of "Things I Wish."

(Ep. 172) Bonus: "Good enough" feedback is enough

March 12, 2024 14:32 - 6 minutes - 6.12 MB

In this special series, I share some wishes of my own. Third in the series: Why "good enough" feedback is enough - and how high-frequency feedback delivers a win for both the giver and receiver.

(Ep. 171) Bonus: The Silver Rule of Giving Feedback

March 05, 2024 16:17 - 6 minutes - 5.91 MB

In this special series, I share some wishes of my own. Second in the series: To give better feedback, follow the Silver Rule: Don't give others what you don't want them to give you. By establishing your own feedback "to don't" list, you'll end up sharing the kind of feedback others want to receive.

(Ep. 170) Bonus: Candor is kind

February 27, 2024 13:46 - 7 minutes - 7.15 MB

In this special series, I share some wishes of my own. First in the series: Candor is kind when it's delivered with care. See how candor encouraged students to write better essays and helped NASA avert flight crashes -- and learn four practical ways to get the candor you crave for better results and relationships.

(Ep. 169) Amy Blankson: Becoming digitally balanced

February 21, 2024 04:34 - 15 minutes - 14.1 MB

IN EPISODE 169: Our devices can either confine us or refine us - and that choice can have a major impact on our health, productivity and wellbeing. In Episode 169, Amy Blankson explores the debilitating effects of digital distraction and makes the case for a more empowered relationship with our tech - not shame, guilt or full-blown surrender. We discuss ways to create more awareness and intention around our devices, how organizations can set better standards and practices, and what a digitall...

(Ep. 168) Suneel Gupta: Chasing inner success

February 13, 2024 20:20 - 18 minutes - 17.3 MB

IN EPISODE 168: The ultimate measure of success isn't status or symbols - it's significance. In Episode 168, Suneel Gupta shows us why the pursuit of "inner success" - joy, fulfillment and purpose - leads to to better health, happiness and business outcomes. We cover a range of counter-intuitive topics: why taking breaks is actually good for your bottom line, how high-quality habits can create positive and lasting change, and why failure can become a career accelerant. Outer success starts wi...

(Ep. 167) Helen Basford: Becoming coachable

February 06, 2024 23:48 - 18 minutes - 17.3 MB

IN EPISODE 167: Building a culture of coaching isn't just great for people - it's good for business. In this episode, Helen Basford explores how AstraZeneca, one of the world's largest pharmaceuticals, systematically created a coaching model around continuous conversations and development opportunities. We go deep inside the systems, structures and supports that AstraZeneca uses to guide its leaders and employees, and discuss ways that any organization can shift from performance management t...

(Ep. 166) Dan Pontefract: Work-life bloom

January 30, 2024 14:37 - 17 minutes - 16.1 MB

IN EPISODE 166: Work-life balance isn't just a myth - it's a critical business mistake for companies looking to attract, develop and keep talent. In Episode 166, Dan Pontefract outlines practical ways to cultivate "work-life bloom" in every organization. We explore the factors that help people bloom at work, ways leaders can calibrate their efforts for success, and how non-leaders can start blooming on their own terms. If you don't tend the garden, you get weeds - and after listening to Dan, ...

(Ep. 165) Sheronda Dorsey: CIA wants you

January 23, 2024 18:58 - 13 minutes - 12 MB

IN EPISODE 165: The CIA is one of the most secretive organizations on earth, but its mission is blazingly clear: To protect the American homeland. Behind that mission is a culture of development and connection that makes the mission possible. In Episode 165, CIA's associate director of talent, Sheronda Dorsey, takes us inside the agency and explains how CIA helps its officers progress in their careers, what the agency does to attract a diverse talent pool, and what you can expect if you wan...

(Ep. 164) Steven Rogelberg: Meaningful 1:1 meetings

January 17, 2024 00:44 - 12 minutes - 11.4 MB

IN EPISODE 164: Some call them "one and done." Others deride them as "one and run." But done right, one-on-one meetings between a leader and a report can transform the way individuals and teams connect and thrive. In Episode 164, Steven Rogelberg, the world's foremost expert on meetings, provides the playbook for making your 1:1s count. We discuss how 1:1 meetings add value and save time, ways employees can shape these meetings for success, how to measure for meaning, and the secret to incre...

(Ep. 163) Amy Edmondson: Right kind of wrong

January 09, 2024 08:00 - 15 minutes - 13.9 MB

IN EPISODE 163: At some point or another, we're bound to fail. But how we fail determines whether we'll experience future success or setbacks. Amy Edmondson returns to the show to explore the right kind of wrong, and how "intelligent failure" can become an investment that delivers stronger rewards and results. You'll learn how to craft these intelligent failures, how to identify preventable failures before they happen, why people don't learn from failure as often as they should, and how even ...

(Ep. 162) Paul Epstein: Better decisions faster

January 03, 2024 06:23 - 16 minutes - 15.4 MB

IN EPISODE 162: We make thousands of decisions every day, but how many of those are actually bringing us closer to the outcomes we want? In this episode, Paul Epstein provides a simple but powerful framework for making better decisions faster. You'll learn how to align your decisions with your values, how to overcome analysis paralysis, and how to take action through consensus-building. ABOUT PAUL EPSTEIN: Paul Epstein has spent nearly 15 years as an executive for multiple NFL and NBA team...

(Ep. 161) Ann Hiatt: Engineer your career

December 20, 2023 04:09 - 14 minutes - 13.1 MB

IN EPISODE 161: We can have careers by design, not default -- so long as we position ourselves for change. In Episode 161, Ann Hiatt shares the lessons she learned from more than 15 years reporting directly to CEOs like Jeff Bezos, Eric Schmidt and Marissa Mayer. We explore Ann's "ROI" model for upleveling your career, discuss ways to generate feedback from up, down and across your organization, and map out ways to align personal and professional goals. Ann shares her biggest surprise whi...

(Ep. 160) Garry Ridge: Culture makers and breakers

December 12, 2023 13:30 - 16 minutes - 14.8 MB

IN EPISODE 160: WD-40 created a company culture where people can make a contribution, learn something new, feel safe and protected, and go home happy. Do you wish that your company culture looked the same? Garry Ridge, who spent two decades as WD-40's CEO and chairman, explains why "learning moments" drive the culture, how leaders can balance candor with caring, and why ego is the #1 culture killer. ABOUT GARRY RIDGE: Garry Ridge has 25 years of experience as Chairman and CEO of WD-40 Co...

(Ep. 159) Erica Keswin: The art of retention

December 05, 2023 13:00 - 18 minutes - 16.7 MB

IN EPISODE 159: Finding talent is hard. Keeping it is harder. But with the right moves, leaders can retain and sustain their workforce for years to come. In Episode 159, Erica Keswin shares the new rules for retention. From smarter onboarding to flex work and continuous learning, you'll learn how some of the most dynamic places to work make retention work -- and how you can make your company so irresistible that people want to stay. ABOUT ERICA KESWIN: Erica Keswin is a workplace strategist...

(Ep. 158): Ken Sterling: Make room for abundance

November 28, 2023 21:49 - 14 minutes - 13.2 MB

IN EPISDOE 158: To succeed in work and life, we need to make room for abundance - the belief that we can create possibilities for us and others by delivering team wins, not just solo victories. In Episode 158, Ken Sterling delivers a "how to" on creating an abundance mindset on your team. From optimizing team collaboration to modeling abundance from the top, you'll learn the systems and strategies to create widespread value that leaves people feeling like more, not less. ABOUT KEN STERLING...

BONUS: Thankful for feedback

November 21, 2023 13:02 - 5 minutes - 5.03 MB

We're told that feedback is a gift...and who wouldn't be thankful for that? But feedback doesn't always feel like a gift, and depending on how it was shared, doesn't leave us feeling very thankful at all. In this Thanksgiving edition of the show, we confront the challenge -- and opportunity -- of being thankful for feedback. It's something we can all achieve...with a few helpings of "feedback math." Use this three-part function to accept feedback with grace, goals and gratitude, and you mig...

(Ep. 157) Maggie Jackson: The benefits of being uncertain

November 14, 2023 14:00 - 12 minutes - 11.3 MB

IN EPISODE 157: Uncertainty isn't a sign of weakness. It's a signal of wisdom. In Episode 157, Maggie Jackson explores why uncertainty can actually lead to better individual and team outcomes, as well as more creativity, stronger bonds and a drive to investigate and question. We discuss the benefits of being unsure, the limits of mental shortcuts, why uncertainty spurs collaboration, and when it's unhelpful to be unsure. The best mind is an open mind -- and after listening to Maggie, you'll o...

(Ep. 156) Todd Kashdan: Dissent with distinction

November 07, 2023 22:09 - 16 minutes - 14.9 MB

IN EPISODE 156: Dissent doesn't have to make us weaker. When it's rooted in our values, it can make us smarter and stronger. In Episode 156, Todd Kashdan shows us how "principled insubordination" can surface the issues and actions that lead to breakthrough ideas, bolder initiatives, and better teamwork. We discuss why the "wisdom of crowds" isn't always smart; how to win people to your side even when you lack power and position; and how leaders can promote a culture of healthy dissent. We do...

(Ep. 155) Todd Cherches: Visual leadership

November 01, 2023 00:57 - 11 minutes - 11.1 MB

IN EPISIDE 155: Visuals aren't just helpful aids for learning - they're essential tools for leading. In Episode 155, Todd Cherches explores the power of "visual leadership" to promote better attention, comprehension and retention in the workplace. He outlines four dimensions of visual leadership, describes ways that leaders can make their vision viable, and steps leaders can take to ensure that their message isn't distorted. If you want to give your numbers a narrative and your facts more fee...

(Ep. 154) Merril Hoge: Find a way

October 24, 2023 11:08 - 12 minutes - 11.4 MB

IN EPISODE 154: When adversity strikes, we can either lose ourselves in pain, blame and shame -- or we can find a way to move forward with purpose and passion. In Episode 154, former NFL player Merril Hoge shares his personal story battling adversity -- a career-ending injury, depression and cancer -- and how "find a way" became his personal mantra for discovering a deeper sense of agency, courage and hope. After listening to Merril, you'll understand what it takes to turn setbacks into comeb...

(Ep. 153) Tessa West: Handling jerks at work

October 18, 2023 00:48 - 14 minutes - 13.2 MB

IN THIS EPISODE: Chances are you've dealt with a jerk at work. But there's an even stronger likelihood that you've handled it the wrong way -- and possibly made a bad situation worse. In Episode 87, Tessa West deconstructs jerky behavior and helps us place it into a larger context. You'll learn how to identify different jerk profiles (they come in different shapes and sizes), how to gather helpful intel and allies, and how to resolve problems with losing your standing or sanity. This is a ...

(Ep. 152) Kate O'Neill: The future of tech is meaning, not machines

October 11, 2023 00:27 - 15 minutes - 14.6 MB

IN EPISODE 152: Digital transformation doesn't start with technology - it's about people, purpose and alignment. In this episode, Kate O'Neill shows us why the best strategies for disruptive technologies are focused on meaning, not just machines. We discuss ways companies can get digital transformation right, how to measure for meaning, and why AI may not cause the apocalypse we're fearing. Plus, Kate shares a behind-the-scenes glimpse at the early days of Netflix and the stirrings of a Unite...

(Ep. 151) Tal Ben-Shahar: Happier ever after

October 03, 2023 13:35 - 14 minutes - 13.4 MB

IN EPISODE 151: We all want happier lives, but the straightest path to happiness is the one that's indirect. In Episode 151, Tal Ben-Shahar shares why the pursuit of happiness often leaves us feeling unhappy and why seeking indirect forms of happiness makes us more fulfilled. Tal explores the "happiness paradox" that drains our joy, outlines five drivers of happiness, and offers practical and simple happiness interventions that can make an immediate difference in our lives. True happiness is...

(Ep. 150) Vanessa Patrick: Know how to say no

September 26, 2023 13:59 - 12 minutes - 11.7 MB

IN EPISODE 150: To say "no" to life's distractions and frustrations, we need to first know ourselves. IN Episode 150, Vanessa Patrick shows us how to make an "empowered refusal" based on our values, beliefs and identity. You'll learn how to set and adjust rules to protect your time and priorities, why the best no's are formed around personal policies, not excuses, what to do when someone won't take no for an answer, and how to say no to ourselves when temptations arise. There's an art and sc...

BONUS: What WSJ readers got wrong about feedforward

September 19, 2023 19:48 - 9 minutes - 8.92 MB

In this special episode, I respond to the Wall Street Journal's front page story on feedforward and try to set the record straight.

(Ep. 149) Michael Bungay Stanier: Get your best possible relationship

September 12, 2023 23:42 - 17 minutes - 16 MB

IN EPISODE 149: Our professional and personal relationships can be better - but they don't improve by themselves. In Episode 149, Michael Bungay Stanier shows us how to get the best possible relationships by talking about the "how," not just the "what." You'll learn how keystone conversations promote relationships that are safe, viable and repairable; how asking five questions can reveal what's happening beneath the surface; and how make bad relationships bearable and good relationships eve...

(Ep. 148) Heather Hansen: Advocate to win

September 05, 2023 21:37 - 10 minutes - 9.79 MB

IN EPISODE 148: It's not enough to share perspectives. We need to advocate for them. In Episode 148, Heather Hansen shows us how to advocate to win -- the act of getting something positive because we've earned it. Heather explores the three things advocates do to get more wins, how men and women approach advocacy differently, why feedback seekers make for strong advocates, and the surprising ways advocates get more of what they want. (Hint: They make it about others, not themselves.) From le...

(Ep. 147) Dan Simons & Christopher Chabris: You can't fool me

August 29, 2023 18:19 - 10 minutes - 10.1 MB

IN EPISODE 147: We've all been the target of a scam, fraud, or con - but we also allow ourselves to become the source. In Episode 147, Dan Simons and Christopher Chabris teach us the habits and hooks that make us more susceptible to bad actors and information. You'll learn why people spread misinformation without even realizing it, how our memories play a role in self-deception, the words and phrases that signal potential fraud, and the questions we can ask others and ourselves to stay aler...

(Ep. 146) Hal Hershfield: Your future self

August 22, 2023 18:39 - 13 minutes - 12.4 MB

IN EPISODE 146: We know that the decisions we make today will determine the lives we lead in the future. The best way to get better outcomes? Get to know your future self. In Episode 146, Hal Hershfield explores the brain-based case for visualizing ourselves in the future. We discuss the benefits of prospection, ways to identify more strongly with our future selves, the value of "surrogates" and tapping the wisdom of elders, and why the future isn't as bleak as we sometimes make it out to be...

(Ep. 145) Hesha Abrams: Holding the calm to resolve conflict

August 15, 2023 21:56 - 13 minutes - 12.3 MB

IN EPISODE 145: It's one thing to resolve conflicts with people who are reasonable. But what can we do with those who aren't? The best way to gain power over a conflict is to give power away -- and in episode 145, Hesha Abrams shows us how to "hold the calm." You'll learn: Why it's more effective to name emotions than to blame actions How the brain receives and responds to information willingly Why you should use plural pronouns to activate reciprocity Ways to create space for listening...

(Ep. 144) Bruce Feiler: Be the hero of your own story

August 08, 2023 15:11 - 16 minutes - 15.5 MB

IN EPISODE 144: Have you ever experienced a sudden and significant disruption in your work life? It may not be the end of life as you know it, but the start of a new life you never knew. In Episode 144, Bruce Feiler explores the power and possibilities of "workquakes" and their impact on our happiness, meaning and balance. We explore the tension between linear expectations and non-linear realities, why the happiest people "dig" instead of "climb," and how the wisdom of others can help us dis...

(Ep. 143) Sara Canaday: Unlock your inner coach

August 01, 2023 22:00 - 16 minutes - 14.9 MB

IN EPISODE 143: We know that coaches help us do better. But did you know that anyone can become better at coaching? In Episode 143, Sara Canaday helps us hone our coach approach. We discuss why people have more coaching chops than they think, the difference between performance and developmental coaching, and five steps we can take to improve our coaching skillset. There's a coach inside each of us...and after listening to Sara, you'll unlock your inner coach to maximize better results and re...

(Ep. 142) David Burkus: High-trust teams

July 25, 2023 10:04 - 14 minutes - 13.8 MB

IN EPISODE 142: We know high-trust teams enjoy better relationships and results, but they also need a big helping of risk and respect. In Episode 142, David Burkus explores the beliefs and behaviors of high-trust teams. He explains why it pays to share small bits of self-disclosure, how to treat conflict as collaboration, why team failures should be recast as learning moments, and the benefits of "help time" and reciprocal support. The best teams have each other's backs - and after listening ...

(Ep. 141) Mary Abbajay: Manage up without falling down

July 18, 2023 23:47 - 12 minutes - 11.6 MB

IN EPISODE 141: Life would be so much easier if it weren't for other people, right? Learning how to deal with difficult people - especially when they're your boss - can be a gut-wrenching, angst-ridden experience, but it doesn't have to be a career killer. In Episode 141, Mary Abbajay shows us how to manage up without falling down. You'll learn how to identify and work alongside two distinct workplace personas, how to spot and maneuver around three dominant personality types, and why you sh...

(Ep. 140) Dave Norton: A better way to evaluate customer experience

July 12, 2023 01:40 - 15 minutes - 14.6 MB

IN EPISODE 140: Ever get one of those customer satisfaction surveys asking you to rate your experience? Or whether you're likely to recommend a product to others? Even if you bother to respond, those type of measures don't provide meaningful answers -- or insights. In Episode 140, Dave Norton makes the case for measuring customer experience with modes, not "moments." By focusing on "time well spent," companies can peek inside the emotional decision-making process that guides consumer behavi...

(Ep. 139) Andrea Pacini: Become a confident presenter

July 05, 2023 01:40 - 16 minutes - 15 MB

IN EPISODE 139: Confident presenters don't just prepare -- they follow a process. In Episode 139, Andrea Pacini shares the steps that lead to powerful presentations. You'll learn how to S.C.OR.E. a memorable message, how to put the audience at the center of your story, and why three is the luckiest number for every presenter. No matter your role, presentations are a part of life -- and after listening to Andrea, you'll develop the confidence to deliver a message that informs and transforms ...

(Ep. 138) Things I Know, Part 4

June 28, 2023 04:01 - 8 minutes - 8.03 MB

Part 4 in a special series: "Things I Know" // When it comes to feedback, what we show matters more than what we say. From facial cues to Post It notes and even subway maps, feedback signals who others are and where they're headed -- and reminds us that feedback is about a destination, not just a process.

(Ep. 137) Things I Know, Part 3

June 21, 2023 01:55 - 8 minutes - 7.44 MB

Part 3 in a special series: "Things I Know" // Feedback has a negativity problem - it's so closely associated with criticism and correction that we forget it can be positive, too. Positive feedback improves individual performance and team effectiveness. And the best part? It's the surest, simplest way to make people feel better and do better work. From getting hospital staff to wash their hands more thoroughly to delivering happiness for 1/10 the cost, I explore how positive feedback is posi...

(Ep. 136) Things I Know, Part 2

June 13, 2023 18:12 - 7 minutes - 6.58 MB

Part 2 in a special series: "Things I Know" // Feedback tells a story. And while we don't get to write the script, we always get to choose the ending. With the right mix of intention and attention, we can flip the feedback script and take charge of how others see us...and how we see ourselves. In this solo episode, I explore five ways to write a better ending to the feedback we didn’t want from the beginning. Make feedback fearless: ⁠www.joehirsch.me

(Ep. 135) Things I Know, Part 1

June 07, 2023 02:37 - 8 minutes - 8.2 MB

Part 1 in a special series: "Things I Know" // There's no feedback without failure. The first step in righting a wrong is to recognize that something is wrong: Unless we bring ourselves to acknowledge a mistake or misstep, feedback hits a wall. Failing to admit failure cost doctors their careers...and maybe even cost patients their lives. In this solo episode, I explore why failure is the best teacher and offer some ideas on how to absorb its lessons for success. Make feedback fearless: www...

(Ep. 134) Sally Helgesen: Inclusion is a behavior, not a belief

May 30, 2023 16:13 - 17 minutes - 16.3 MB

IN EPISODE 134: Inclusion isn't a belief - it's a behavior. To create a truly inclusive workplace, we need to act our way into new thinking. In Episode 134, Sally Helgesen shows us how our actions shape our attitudes and why trainings alone rarely bring desired results. Sally explores two triggers that get in the way of meaningful relationships, provides tactics that help us overcome divisiveness, and shares ways that well-placed questions can drive career development and growth. After lis...

(Ep. 133) Amantha Imber: Smart tips for saving time

May 23, 2023 15:46 - 12 minutes - 11.8 MB

IN EPISODE 133: It pays to work smarter, not harder -- but the biggest time savers may come through small shifts. In Episode 133, Amantha Imber shares smart tips for saving time. Drawing from the practices of top producers, Amantha explores how to conduct a "frustration audit"; why batching conserves time and focus; the time-saving benefits of seeking early-stage feedback; and why you should occasionally "kill zombies" in the workplace. We're all given the same amount of time in a day, but ...

(Ep. 132) Marcus Collins: Stay close to the culture

May 16, 2023 13:34 - 15 minutes - 14.4 MB

IN EPISODE 132: You can't reach the consumer unless you understand the culture. In Episode 132, Marcus Collins shows us how effective marketing stays close to the culture by embracing the stories, values and beliefs of the people inside it. Marcus explains why it's better for products and ideas to be "culturally contagious," not viral; why marketing to specific demographics misses the point; and how to infuse marketing with ethical purpose. Regardless of your job, persuasion and marketing i...

(Ep. 131) Sarah Noll Wilson: Curiosity cures conflict

May 09, 2023 19:47 - 17 minutes - 16.3 MB

IN EPISODE 131: When it comes to conflict, avoidance is worse than aggression. We tip toe around the elephant in the room -- even as we continue to feed it with beliefs and behaviors that make conflict worse. In Episode 131, Sarah Noll Wilson explores the cost of conflict and why it pays to be curious - first with ourselves (our feelings and expectations), then with others (their motives and behaviors). She shares specific strategies for engaging others in hard conversations, describes th...

(Ep. 130) Laura Gassner Otting: Get out of Wonderhell

May 03, 2023 01:07 - 16 minutes - 14.9 MB

IN EPISODE 130: We imagine that success will feel exhilarating, liberating and fulfilling. So why do so many people experience the exact opposite when they finally achieve it? In Episode 130, Laura Gassner Otting explores the rollercoaster ride of success - an increased desire to do more, achieve more, and the swirling mix of uncertainty, self-doubt, anxiety and stress that follows. Laura shares practical tips for staying grounded and clear-eyed in the pursuit of our goals, offers suggestio...

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