If we agree that it’s not effective to think of our employees as “fxxxing unmanageable, flawed individuals” for whom there is little hope, then we need a new language; one free of F-bombs and other gratuitous swear words. Let's talk about why we find it useful to think of your employee as wearing a hat that epitomizes the behaviour they’re exhibiting.

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I Need To F***ing Talk To You! | The Art of Navigating Difficult Workplace Conversations - Amazon | Owl's Nest Books | Shelf Life Books

https://www.ineedtof-ingtalktoyou.com/