I Meet Hotel - The Hoteliers Podcast
47 episodes - English - Latest episode: over 1 year ago -I Meet Hotel is a podcast connecting you to the future of travel and hospitality. Our mission is to deep-dive into what matters most to our Hoteliers community. We’ll bring you weekly updates on the state of the industry, the experts who directly influence them, and delve into the issues that affect hospitality, history, and what we think the future looks like.We also want to hear from you. If there is a topic you would like to feature on one of our next episodes, email us at [email protected].
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Episodes
Today's Climate of Hospitality with special guest Rafael Blanes
August 31, 2022 12:46 - 25 minutesThis week host Kristian Lupinski welcome's to the show Cloudbed's SVP of Sales and Growth, Rafael Blanes. In this episode we discuss; The solution Cloudbeds offer, What guests want today, What hoteliers need to operate effectively in today’s climate, How to choose the right tech for your lodging business, And more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Travel Made Safer for Women with special guest Alexandra Riemann
August 09, 2022 09:20 - 18 minutesIn this episode, host Kristian Lupinski is joined by the founder of TravelSisters, the female-only travel app, Alexandra Riemann. Topics we discuss; The inception of TravelSisters, The female traveller demographic, How hospitality professionals can create an inclusive and safe environment, Safe destinations for female travellers, and more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Hospitality Education with special guest Patrick Taffin d'Heursel
July 27, 2022 12:32 - 24 minutesIn this episode, host Kristian Lupinski welcomes the Assistant Dean of the Swiss Hotel Management School, Patrick Taffin d'Heursel. Some topics we discuss; Educating and creating high-quality hospitality professionals through programme management, Patrick's role as Assistant Dean of one of the most prestigious hospitality schools, Why is secondary education in hospitality so important in the current landscape of the industry, and more! Learn more about your ad choices. Visit megaphone.fm/adc...
The Fundamentals of Landscape Architecture with special guest Pablo Massari
July 12, 2022 08:33 - 23 minutesIn this episode, Kristian Lupinski welcomes the Principal at EDSA, Pablo Massari. We discuss; Eco-conscious design, Storytelling through landscape architecture design in hotels, Designing hotels/resorts that connect to regional culture, How to cater to today's travellers through different spaces and amenities, And more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Sustainability: One Simple Change with special guest Tommie Eaton
June 23, 2022 08:50 - 28 minutesIn this episode, Host Kristian Lupinski is joined by the Founder of @BambuuBrush and Director of Business Development at Clean the World, Tommie Eaton. Topics we discuss are: His eco-forward, self-grown business @BambuuBrush Working with big influential companies like Virgin Atlantic and LUSH Becoming a sustainability leader who spoke at COP26 The Clean the World hospitality program The power of One Simple Change and how it relates to the hotel industry And why is now a pivotal time in hospi...
The Fundamentals of Revenue Management with special guest Nicolas Reine
June 08, 2022 09:17 - 24 minutesIn this episode, host Kristian Lupinski is joined by Nicolas Reine, Lecturer SHMS Swiss Hotel Management School & IHTTI School of Hotel Management. Topics we discuss include; Educating the future professionals of hospitality, The fundamentals of Revenue Management and its history, The key driving factor behind revenue management The main revenue management challenges facing hoteliers in 2022, What can we expect the future to look like for revenue management in terms of new business models em...
Shared Living Upgraded with special guest Steve Cody
May 19, 2022 09:00 - 19 minutesIn this episode, host Kristian Lupinski welcomes Co-founder and CEO at Bunking Steve Cody where we discuss;The inception of Bunking.com,The evolution of shared-living,Safety in travel,The positive impacts of sustainable travel,and more. Support the show Learn more about your ad choices. Visit megaphone.fm/adchoices
The Digital Guest Experience with special guest Cathelijne Schuitemaker
May 04, 2022 09:00 - 19 minutesIn this episode, Host Kristian Lupinski is joined by Venture Partner at SoulPicks, Cathelijne Schuitemaker.We discuss digital concierge services, staying at the forefront of innovation, providing the best guest experience, how to engage the local community and more! Support the show Learn more about your ad choices. Visit megaphone.fm/adchoices
Cleaning Automated with special guest Wolf Worster
April 13, 2022 11:00 - 17 minutesThis week, Kristian Lupinski welcomes the Director of Partnerships of TurnoverBnB, Wolf Worster.In this episode they discuss;Where TurnoverBnB fits into the short-term rental tech ecosystem,Why is data so crucial to the company and how it predicts trends and shifts in the industry,What can companies do to ease the pressure caused by staff shortages and how can they hire for the future,And more! Support the show Learn more about your ad choices. Visit megaphone.fm/adchoices
What is Travel as a Service? With special guest Caroline Dal'lin
March 30, 2022 08:00 - 23 minutesThis week, host Kristian Lupinski is joined by Commercial VP of Bidroom Caroline Dal'lin.In this episode, we speak about Travel as a Service (TaaS) -What is TaaS?Why companies would use such a model?The shift of user needs in the travel sector,The development of uGo.Travel,And more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
The New Generation of Hoteliers with special guest Cristal Bukler
March 16, 2022 10:00 - 22 minutesThis week, host Kristian Lupinski is joined by Hospitality Professional and Researcher specializing in Travel Tech, Cristal Bukler.In this episode, we discuss Gen Z and Millenials in hospitality, how hoteliers can recruit and retain young people and what is important to know in regards to the personal and professional development of future generations. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Property Management Systems Evolution with special guest Jan Hejny
March 09, 2022 10:00 - 24 minutesThis week, host kristian Lupinski is joined by CEO and Founder of HotelTime Solutions, Jan Hejny.In this episode, we discuss HotelTime Solutions, the evolution of PMS's legacy versus cloud-based systems and more. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
There Must be More Than a Salary with special guest Rocco Bova
February 23, 2022 12:00 - 32 minutesThis week host Kristian Lupinski welcomes the Managing Director of Grupo Hotelero 1800 and Chief Creative Officer & Founder My Humble House, ROCCO BOVA.In this episode, we discuss the current state of hospitality (globally and in Mexico), staffing problems and solutions, what it takes to be a good leader and more. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Verified and Insured with special guest Michael Friedman
February 02, 2022 12:00 - 23 minutesThis week, host Kristian Lupinski welcomes Vice President-North America of SuperHog Michael Friedman.In this episode we discuss key issues which need addressing to help businesses to thrive in the new world of travel, how can property managers and other hospitality players take steps to protect themselves in the future, why is it not enough to just have the right type of insurance in place for property managers, benefits operators can pass on to their guests by using a guest verification and ...
Capitalising on the Digital Nomad Revolution with special guest Patrizio Ambrosetti
January 25, 2022 10:00 - 31 minutesThis week, host Kristian Lupinski welcomes Patrizio Ambrosetti - A Digital Nomad since 2015, former exec of WeWork and Selina, Entrepreneur in the hospitality industry with TOA Partners and Cootel.In this episode, we discuss the rise of Digital Nomads, the difference between remote workers and Digital Nomads, how hotels can capitalise on this major group of travellers, predictions of 2022 and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit m...
The Challenges of ShortTerm Rentals with special guest Jeremy Gall
January 19, 2022 10:00 - 25 minutesThis week, CEO and Founder of Breezeway Jeremy Gall joins Kristian Lupinski to discuss Breezeways inception, the convergence of STRs and Hotels, predictions of 2022 in the hospitality sector and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Building a Trustworthy Brand with special guest Chris Maughan
January 05, 2022 09:00 - 28 minutesThis week, host, Kristian Lupinski is joined by CEO and Founder of I-Prac, Chris Maughan where they discuss Chris's extensive career in the short-term rental space, building trustworthy brands, the future needs for owner/operators and more. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
The Psychology of Upselling with special guest Mallory Wünsch
December 29, 2021 09:00 - 25 minutesThis week, host Kristian Lupinski is joined by Mallory Wünsch, Sales Manager for the DACH region at Oaky. In this episode, they discuss upselling techniques, the psychology of buyers and what hoteliers can do to increase revenue throughout the guest journey. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Software Made for Hoteliers by Hoteliers with special guest Juan Carlos
December 21, 2021 12:00 - 23 minutesIn this episode, host Kristian Lupinski welcomes CEO and Founder of Nuvola, Juan Carlos. Juan and Kristian discuss why do hoteliers need to prioritize guest engagement software tools, why is communication between hotels and their guests such an important part of the hospitality journey and more. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
The Growth of Short-Term Rentals with special guest Jessica Gillingham
December 07, 2021 10:00 - 26 minutesThis week, host Kristian Lupinski and CEO and Founder of Abode PR, Jessica Gillingham, discuss the background, growth and new demands for Short-Term Rentals. We also touch on the need for new technologies, how to evaluate what techs should be used and what we think will stick around. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Hyper-personalisation for Tomorrow's Traveller with special guest Mark Appel
November 30, 2021 09:00 - 19 minutesIn this episode, host Kristian Lupinski and CMO of CM.com, Mark Appel, discuss the importance of hyper-personalisation, unique ways you can reach out to your customers and the need to adapt to the new demands of travellers. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Proactively Plan Ahead with special guest Sheila Krishnan
November 24, 2021 12:00 - 27 minutesJoin host Kristian Lupinski and special guest Sheila Krishnan, the Commercial Director at Hamilton Hotel Partners, as they discuss new trends in business intelligence, different stages of the booking process and what Hoteliers can look out for in the future.Plus at the beginning of the episode, we have a brief interview with the SHMS Student Direct of World of Hospitality, Kexin Kojam Zhang, to give us a quick brief on our upcoming partnered event - Human-oriented Hospitality! Support the sh...
What Hoteliers Can Learn From Luxury Short-Term Rentals with special guest Moriya Rockman
November 04, 2021 12:00 - 33 minutesAs the world returns to travel, accommodations have to adapt quickly to a new type of guest. This week, host Kristian Lupinski and Founder and CMO of Smiling House Luxury, Moriya Rockman, discuss the current state of short-term rentals, what a traveller looks for in an accommodation, and how hoteliers can utilise unique selling points found in the short-term rental industry. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
The TIP of Hospitality in the UK with special guest Martijn Mulder
October 27, 2021 10:00 - 23 minutesThis week we dive into the state of hospitality in the UK with special guest, CEO and Founder of TIP Hospitality, Martijn Mulder.In this episode, we take a closer look at how hospitality has been affected by the pandemic, Brexit and how hoteliers can retain staff through programs such as TIP Hospitality. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
DOT hotels and the LATAM market with special guest Iñaki Gonzalez Arnejo
October 19, 2021 13:00 - 21 minutesDid you know that about only 6% of hotels in Latin America (LATAM) are operated by global chains? Meaning that 94% are independent. With a range of options that are out there for independent owners, how do they know what will work best for them? How do they compete but also retain their sense of individuality?This week join host Kristian Lupinski and Founder & CEO of DOT Hotels, Iñaki Gonzalez Arnejo, as they discuss this and more! Support the show (https://www.patreon.com/imeethotel) Learn m...
What is Total Revenue Management? With special guest Pablo Torres
October 12, 2021 07:00 - 24 minutesWe are back with Season 2!What is total revenue management? What are some missed opportunities for revenue that are common among hoteliers? And what can hoteliers do about it? Join host Kristian Lupinski and special guest Pablo Torres as they discuss these topics and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Making Revenue Management Tools Available For All Hotels with special guest Micheal McCartan
August 24, 2021 10:00 - 23 minutesThis week we welcome Michael McCartan, the Chief Growth Officer of Atomize. In this episode, we discuss revenue management technology and the need to stay up to date with the latest technologies. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Creating Quality Content for The Hospitality Industry with special guest Wil Slickers
August 18, 2021 09:00 - 26 minutesThis week we welcome fellow hospitality podcaster 🎤 Wil Slickers of Slicktalk the Podcast. We dive into Wil’s professional career and the importance of creating valuable content for hospitality professionals. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
How Business Travel Has Evolved and Its Future with special guest Lee Curtis
August 10, 2021 11:00 - 40 minutes🙌 New Podcast Up! 📻 This week, we speak with 🎤 Lee Curtis - the CEO and co-founder of Reside Worldwide. We explore corporate business travel and what the future may look like. We also discuss what hotel owners can do to add that extra level to the guest experience. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Creating Alignment to Boost Loyalty, Drive Engagement & Grow Revenue with special guest Adele Gutman Milne
August 04, 2021 11:00 - 36 minutesIn this episode, we welcome Adele Gutman Milne who is the host of the Hospitality Reputation Marketing podcast. We explored alignment, the importance of all being on the same page from sales, marketing, operations and communications for the best guest satisfaction and higher revenue. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Booking a Venue Should Be As Easy As Booking a Room with special guest Abbie Michaelson
July 20, 2021 08:00 - 24 minutesIn this episode, host Kristian Lupinski is joined by Abbie Michaelson, Chief Operating Officer at Meeting Package, as they discuss digitising your venue space. Meeting Package fills a really interesting need - one that hotels and venues need even more in this era of Zoom get-togethers. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Operto and Guest Technologies with special guest Steve Davis
July 13, 2021 08:00 - 35 minutesTechnology is a favourite subject of ours, and this week, we speak to Steve Davis, CEO of Operto about their guest technologies.With years of development, Operto - a tried and tested system - provides software for assisting in the contactless solution and overall management of vacation rentals, hotels and other accommodations. It uses the Internet of Things to help streamline portfolio oversight and helps deliver a bespoke experience to guests with smart locks, noise monitoring and temperatu...
How IoT and Cloud-Based Technology Can Help Your Hotel with special guest Lennart De Haan
June 29, 2021 11:00 - 23 minutesWeb apps, IoT (internet of things) and Cloud-based technology has a lot it can offer in hospitality. Join host Kristian Lupinski and - CEO and Co-founder of 4Suites - Lennart De Haan as they discuss the potential ways to increase revenue, create hyper-personalisation and build a unique guest experience. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Bimble - An app for the Great Little Places with special guest Julia Mallaby
June 22, 2021 11:00 - 28 minutesThis week, we are discussing Bimble. Bimble is an application to digitally store all your favourite places to visit and share them across users. How does it work? How can you, as a hotel, use it to create a unique stay for your visitors? Join host Kristian Lupinski with Bimble's CMO and Co-founder, Julia Mallaby as they discuss potential ways you can elevate your guest experience. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Streamline and Save with special guest Svetlana Udalov
June 15, 2021 12:00 - 35 minutesStill using pen and paper for admin work? Why? Do you have multiple systems for housekeeping, guest services and maintenance? Again, why? In the digital age, there are so many solutions available, and in today's world, it may be time to catch up!Join host Kristian Lupinski and special guest Svetlana Udalov Founder and CEO of HKeeper, as they discuss the benefits to going digital and how it can help your hotel. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choi...
The Rise of Co-working with special guest Fatima Koning
June 10, 2021 08:00 - 23 minutesIs the traditional office a thing of the past? Was the pandemic the catalyst or were we headed in this direction prior to it? Join host Kristian Lupinski and special guest Fatima Koning - Chief Sales Officer for International Workplace Group (IWG) - as they discuss the future of co-working, the predictions of the traditional office and the new concept of IWG's 15-minutes city programme. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm...
Insurance should be trustworthy with special guest Noam Shapira
June 01, 2021 08:00 - 27 minutesAmong the trends in response to the pandemic, the demand for safety and security has stood out. And in the past twelve months, travelers have become increasingly aware of the importance of securing their trip—of insuring it. We are joined by special guest Noam Shapira, co-founder and co-CEO of Setoo, who will talk about the landscape of insurance in travel, and about Setoo itself. But what is Setoo? This platform allows online business to create and embed insurance products tailored to their ...
Return of Travel to North America with special guest Loren Christie
May 18, 2021 08:00 - 24 minutesIn this episode, join Kristian Lupinski and special guest Loren Christie as they discuss the return of travel to North America. What does the summer season look like for the USA and Canada? When are the borders going to open up? How are both countries approaching the season? What can hotels expect in the coming months? These and more answered in this episode! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Can't read, wont Buy! A discussion about localisation with Matthijs Kooijman
May 11, 2021 11:00 - 26 minutesDo you just use auto-translate on your web pages? Or have you ever clicked your native language on a website and just shook your head? Can you imagine the loss of potential revenue by having a badly translated website? This week we caught up with the Commercial Director at Attached - language intelligence, Matthijs Kooijman, where we discussed just that and the importance of localisation. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone....
The New Apple iOS update implications - A discussion with special guest Caroline Dal'lin
May 04, 2021 08:00 - 29 minutesIn a bit of change from our typical format, join host Kristian Lupinski and VP of Business Development Caroline Dal'lin as they have a candid conversation about the new Apple iOS update. In this episode, we will discuss the new anti-ad tracking feature and its implications on the travel industry. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Getting into Start-Ups?
April 20, 2021 08:00 - 31 minutesMany of us have brilliant ideas - What can make our life better? What is the next best thing? How do you equate your vision into reality? Join host Michael Ros and Kristian Lupinski as they discuss what it takes to build a successful start-up and take it to the next level. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Non-fungible Tokes (NFTs) and Hospitality with special guest Luca De Giglio
April 13, 2021 08:00 - 34 minutesWhat are non-fungible tokens (NFTs)? How can they change the landscape of hospitality? Are traditionally OTAs a thing of the past? This week special guest Luca De Giglio describes what are NFTs, his experiment in renting properties using NFTs and what he thinks the future looks like in the realm of digital assets.For more information, see Luca's latest publication - NFT Nights - Link belowhttps://medium.com/trips-community/nft-nights-1ce617bf9cef Support the show (https://www.patreon.com/ime...
The First Membership-based Travel Platform
April 06, 2021 22:00 - 27 minutesSubscription is a common term - Netflix, Spotify, and Amazon are all big players in the subscription model. But did you know that Bidroom is the first membership-based marketplace for travel lovers? Join Michael Ros and Kristian Lupinski as they discuss Bidroom’s origins, various evolutions and why it is an Online Travel Community rather than an Online Travel Agency. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Work-cation - The next big thing?
March 29, 2021 22:00 - 31 minutesWork-cation was a term typically reserved for working nomads, but due to the effects of the pandemic, it has become a feasible method of working for all industries. Should hotels jump aboard the work-cation bandwagon? What can they do to attract such guests? Join Michael Ros and Kristian Lupinski as they discuss the pros and cons of work-cations. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
Hotel Technologies with special guest Simone Puorto
March 23, 2021 08:00 - 28 minutesAre robots going to take over the industry? Is automation the way of the future? Join Kristian Lupinski along with special guest Simone Puorto as they discuss technologies that currently exist for hoteliers and predict what the future will look like in the hospitality industry. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
What is Rate Parity?
March 16, 2021 08:00 - 25 minutesWhat is rate parity? How does it affect hoteliers? And what we think the future looks like. Join Hosts Michael Ros and Kristian Lupinski as they discuss the implications of rate parity and why hotels are still paying upwards to 25% in commission. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
I Meet Hotel - The Podcast teaser
February 26, 2021 10:00 - 1 minuteI Meet Hotel - The Podcast is coming soon! What is it about? Who is it for? And how can you get involved? Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices