Technical Users Care About UX, Too

Human-Centered Security

English - March 09, 2022 12:51 - 28 minutes - 25.7 MB - ★★★★★ - 1 rating
Technology Business cybersecurity information security user experience Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Responsible Innovation in the Technology Industry with Chloe Poynton

Next Episode: Testing for Usability and Security with Jeremiah Still

In this episode, we talk about:

Why technical users expect a great user experience just like everyone else.How to find and incentivize participants who are extremely busy.How to support users in making a decision without telling them what to do.Deciding what data to show and how to show it.

Tanja Venborg Hansen is a seasoned user researcher who has worked in both the enterprise cybersecurity (Forcepoint) and aviation industries (Finnair). She earned a master of science degree focused on design and innovation from the Technical University of Denmark.