In this episode we talk about:

How designing for security is different from (and the same as) designing for other types of experiences.How to tackle aspects of the user experience that may be necessary but are perceived as annoying roadblocks.How to anticipate where things might go wrong for the user.How to effectively collaborate with technical teams.


Bethany Sonefeld is the founder of Create With Conscience, a space dedicated to educating and committing to building healthier technology. Create With Conscience was something Bethany developed out of interest in creating a healthier balance of technology in her own life. Bethany is a design manager at Duo Security and was previously at Cloudflare, RetailMeNot, and IBM.


Blair Shen is a product designer at Duo Security and was previously at Cloudflare and Harry&David. She is also a YouTube content creator, where she mentors and coaches aspiring UX designers.