Katherine Boardman - Successfully Becoming a Remote First Organization

Summary:

Katherine Boardman is the Chief People Officer at BlueConic, a customer data platform that helps companies connect with their customers and promote their growth and transformation. Katherine leverages her 20+ years of experience to develop programs and processes that promote organizations’ unique cultures. 

In this episode, Katherine talks about BlueConic’s decision to close their Boston office and shift to becoming a remote first organization. 

Chapters:

[0:00 - 4:45] Introduction

Welcome, Katherine!Today’s Topic: The Personal Nature of Remote Work and Successfully Becoming a Remote First Organization

[4:46 - 12:08] Why BlueConic decided to permanently close its Boston office

Despite survey results, workers had acclimated to remote workRemote work can result in fewer spontaneous interactions at workRemote work also frees up time for meaningful activities with family and friends

[12:19 - 22:57] How is BlueConic maintaining its culture through its shift toward remote work?

Organizing a variety of opportunities for employees to gatherListening to managers and employees to make sure everyone is productive and happy

[23:23 - 34:29] Activities and investments BlueConic has made to generate employee interactions

Offering tools for employees to take care of themselvesSetting up groups, books clubs, “coffee and donut” meetings, etc. to build relationships

[34:35 - 35:29] Final Thoughts & Closing

Thanks for listening!

Quotes:

“Even though people had indicated through surveys that, ‘Yes, I want to be back [in the office]’, after 18 months of working solo at home, people acclimated—they reworked the structure of their lives.”

“Organizations are communities . . . and even with remote work, there are opportunities [to spend spend time with co-workers].”


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Podcast Manger: Karissa Harris
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Production by Affogato Media