How We Solve
168 episodes - English - Latest episode: almost 2 years ago - ★★★★★ - 9 ratingsHow We Solve is a podcast dedicated to helping you solve your toughest business problems. From issues with growing your SaaS or e-commerce brand to developing your organizational culture, we’ve got the tools, resources, and insights from industry experts. No fluff. Just step-by-step playbooks to help you dominate your market and crush the competition.
In each episode, we interview industry experts who have been there and done that.
The podcast features topics such as: lead generation, company culture, distributed teams, SEO, inbound marketing, visitor engagement strategy, and multilingual customer experience teams.
We provide our listeners with tried-and-tested solutions that work.
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Episodes
How To Create a Personalized and Interactive Online Shopping Experience with Frost Li
July 03, 2022 17:00 - 20 minutes - 18.7 MBThis episode features Frost Li. Frost is a former Head of Growth at Wish, Advisor at Y combinator, and Growth Advisor to Lyft/Pinterest. After 10+ years in the e-commerce space, Frost has created the platform Social Chat as a solution for online merchants to interact with customers as if they are shopping in-store, and to provide real-time suggestions and recommendations via live chat. Frost Recommends these Resources: The Privacy Sandbox (Google’s tool you can see how the tracking is rest...
How to Make Sense of the Psychology that Underpins Your Team with John Uke
May 08, 2022 17:00 - 28 minutes - 26 MBThis episode features John Uke. John is a Silicon Valley tech entrepreneur who moved to Ukraine 6 years ago to bootstrap his gamer recommendation app startup, GameTree, that now has 450,000 users. He attended Babson, the top entrepreneurship college in America. He has since started Success Cards, architected two coding bootcamps, mentored a hundred people around the world on how to code, and has done psychological optimization consulting for high-level teams. John Recommends these Resources...
How To Create a Standout Shipping and Packaging Experience with Kevin Marvinac
May 01, 2022 17:00 - 30 minutes - 27.5 MBThis episode features Kevin Marvinac. Kevin leads Partnerships at ShipBob, a global logistics platform that fulfills e-commerce orders for direct-to-consumer brands. Previously, he led the Growth and Product teams at ShipBob and worked in growth marketing and operations at Tide Cleaners (formerly Pressbox) and Airbnb. He is a certified specialist in wine and lives in Northern California. Kevin Recommends these Resources: Measure What Matters Radical Candor Talking to Humans
How To Create Out a Standout Shipping and Packaging Experience with Kevin Marvinac
May 01, 2022 17:00 - 30 minutes - 27.5 MBThis episode features Kevin Marvinac. Kevin leads Partnerships at ShipBob, a global logistics platform that fulfills e-commerce orders for direct-to-consumer brands. Previously, he led the Growth and Product teams at ShipBob and worked in growth marketing and operations at Tide Cleaners (formerly Pressbox) and Airbnb. He is a certified specialist in wine and lives in Northern California. Kevin Recommends these Resources: Measure What Matters Radical Candor Talking to Humans
How to Win at Customer Experience with Peter Shankman
April 21, 2022 17:00 - 27 minutes - 25.5 MBThis episode features Peter Shankman. Peter is the top keynote speaker in marketing, brand building, social media, and customer service. The New York Times has called Peter Shankman “a rock star who knows everything about social media and then some.” He is a 5x best-selling author, entrepreneur, and corporate in-person and virtual keynote speaker, focusing on customer service and the new and emerging customer and neuroatypical economy. With three startup launches and exits under his belt, Pe...
Pictures in Your Head with Dr. Adam Zeman
April 17, 2022 17:00 - 34 minutes - 31.5 MBThis episode features Dr. Adam Zeman is an expert in cognitive and behavioral neurology. He first coined the term Aphantasia to describe the inability to visualize back in 2015 and is considered one of the world's foremost experts on imagery extremes. In this episode, he lays out to David– who has Aphantasia– what he’s learned and what he still doesn’t know about how human create images in their minds. Dr. Adam Zeman Recommends Resources: Adam's Article in American Scientists Eye's Mind W...
Aphantasia - Thinking Without a "Mind's Eye" with Dr. Adam Zeman
April 17, 2022 17:00 - 34 minutes - 31.5 MBThis episode features Dr. Adam Zeman who's an expert in cognitive and behavioral neurology. He first coined the term Aphantasia to describe the inability to visualize back in 2015 and is considered one of the world's foremost experts on imagery extremes. In this episode, he lays out to David– who has Aphantasia– what he’s learned and what he still doesn’t know about how human create images in their minds. Dr. Adam Zeman Recommends Resources: Adam's Article in American Scientists Eye's Min...
How to Outsmart Cart Abandonment with Valon Xhafa
April 03, 2022 17:00 - 23 minutes - 21.4 MBThis episode features Valon Xhafa the Founder of Behamics. Valon previously worked as an AI scientist at Google and at other research institutes, developing advanced AI approaches and algorithms. At Behamics, Valon is constantly working on finding new ways in applying AI to take the online shopping experience to the next level. Valon Recommends these Resources: Behamics Official Website Behamics Blog
How to Optimize Your E-Commerce Pricing with Burc Tanir
March 27, 2022 17:00 - 26 minutes - 24.4 MBRead the full show notes on our website. This episode features Burc Tanir, the CEO & Co-Founder of Prisync, which helps e-commerce companies from all around the world automatically track their competitor prices and dynamically reprice their products on the fly. He has a background in industrial engineering and is based in Istanbul, Turkey. Before founding Prisync, Burc held marketing and sales roles for a number of companies. He co-founded his first business, a multi-platform enterprise IM...
How to Master Leadership with Alicia Thrasher
March 20, 2022 17:00 - 23 minutes - 21.9 MBRead the full show notes on our website. Alicia Recommended Resources: MGR360 App for Microsoft Teams MG360 1-on-1 Meeting Cards The Manager’s Playbook The Five Dysfunctions of a Team This episode features Alicia Thrasher, the Co-Founder, and CEO of MGR360, a leadership development and software company based in Austin, Texas. She is the co-author, with Joel Trammell, of The Manager’s Playbook: Make Exceptional People Management Your Competitive Advantage. With more than 20 years of...
How to Supercharge Leads and Sales with Kari DePhillips
March 13, 2022 17:00 - 32 minutes - 30 MBRead the full show notes on our website. Kari’s Podcast and Recommended Resources: The Workationing Podcast The Content Factory Rise and Convert Training Course Sisters in SEO Facebook Group How to Write a HARO Pitch That Works (+ Pitch Template) The Only Guide to Keyword Research You'll Ever Need How to Write a Blog Post that Ranks & Converts How to Write Link Bait This episode features Kari DePhillips is the CEO of The Content Factory, a digital PR agency that specializes in SEO...
How to Avoid E-Commerce Pitfalls with Lesley Hensell
March 06, 2022 17:00 - 30 minutes - 27.5 MBRead the full show notes on our website. Lesley Hensell's Recommended Resources and Websites: AZ Seller Kit Riverbend Consulting Surge Summit Lesley Hensell is the Co-Founder of Riverbend Consulting, whose 50 plus employees solve critical problems and offer effective growth strategies for sellers on Amazon and other e-commerce platforms. Currently, Lesley oversees Riverbend's client services. She has also personally helped hundreds of third-party sellers get their suspended Amazon acco...
How to Create a Sustainable and Fortified Business Model on the Web with Blair Williams
February 27, 2022 17:00 - 27 minutes - 25.1 MBRead the full show notes on our website. Blair Williams Recommends: WPBeginner – Beginner’s Guide to WordPress MemberPress – The “All-in-One” Membership Plugin for WordPress MemberPress on Youtube This episode features Blair Williams, a software developer, entrepreneur, and creator of MemberPress, the world's most popular membership plugin for WordPress. Over the years, he's developed countless large-scale web apps for all kinds of businesses. He’s also the creator of the popular, prett...
How Hydro Flask's Founder Created a Cult-like Following for the Brand with Travis Rosbach
February 20, 2022 17:00 - 36 minutes - 33.8 MBRead the full show notes on our website. Travis Rosbach Encourages Entrepreneurs to check out Tumalo Tumalo Official Website This episode features Capt. Travis Rosbach has spent the last thirty years studying and practicing all things business. He is the founder of Hydro Flask and other highly successful business endeavors. In addition, he spent the past ten years as an advisor, consultant, and speaker to countless industries, celebrities, individuals, and even countries. Prior to becomin...
How to Understand Customers Problems and Position Your Product as a Solution with Gen Furukawa
February 06, 2022 17:00 - 27 minutes - 25.5 MBThis episode features Gen Furukawa, the Co-Founder of www.prehook.com, an app that helps Shopify merchants create amazing shopping experiences through quizzes and product recommendations. The interactive quizzes give shoppers an engaging experience and help merchants create personalized recommendations as they generate more leads and a higher conversion rate. He brings in 10+ years in digital marketing, from bootstrapped SaaS to venture-backed SaaS and e-Commerce companies.
How Do You Keep Yourself and Your Team Mentally Well and Healthy with Gill Hasson
January 30, 2022 17:00 - 39 minutes - 36.2 MBThis episode features Gill Hasson. She has 20 years of experience teaching and writing about personal and professional development, mental health, and wellbeing. She is the author of more than 22 books plus other books on the subjects of resilience, communication skills, and assertiveness.
How Can Tech Companies Grow and Succeed in the New World of Partnerships with Alex Glenn
January 23, 2022 17:00 - 46 minutes - 42.8 MBThis episode features Alex Glenn, a proud dad, and founder of Partnerhub.app—a unique new marketplace and partner management solutions built for digital agencies to find, vet, manage and enable their partners. Alex dedicated his career to helping founders and teams to build and execute creative growth systems. Now, he’s helping digital agencies find strategic and referral partnerships using our community and Partnerhub.app
How Do You Make Onboarding Seamless and Business Processes Run Like Clockwork with Trent Dyrsmid
January 16, 2022 17:00 - 33 minutes - 30.5 MBThis episode features Trent Dyrsmid, a serial entrepreneur, husband, and father. He is the founder of BrightIdeas.co, Flowster, and a 7-figure eCommerce business. With almost ten years of experience with digital marketing and eCommerce, Trent eagerly shares his knowledge with others. Currently, he is helping founders, executives, and managers to create Standard Operating Procedures (SOPs), workflows, and automated processes so that hiring, onboarding, and delegation become dramatically easie...
How to Set the Right Culture and Collaborate as a Team to Understand Your Customers Better with Jeff Rosenblum
January 10, 2022 00:30 - 24 minutes - 22 MBThis episode features Jeff Rosenblum, an advertising agency founder, and documentary filmmaker. He is widely regarded as one of the leading innovators in the field of digital marketing and has worked on teams that have helped revolutionize market research, publishing, sports broadcasting, and interactive advertising. As the Founding Partner of Questus, a digital marketing agency, he worked with some of the world’s most influential brands, including American Express, Bloomberg, Capital One, D...
How Can People with ADHD Turn it into a Superpower with Aron Croft
January 06, 2022 17:00 - 33 minutes - 30.7 MBThis episode features Aron Croft. He is an ADHD Coach at Hidden ADHD helping ADHDers not to hate work. His coaching helps them get promoted, identify better careers, or start side hustles, so they enjoy their work and live their best life.
How Can Brands Use Content to Break Down the Barriers of Buying with Rai Cornell
January 02, 2022 17:00 - 29 minutes - 26.7 MBThis episode features Rai Cornell, who studied Psychology and Human Behavior for ten years, intending to work as a therapist in the California prison system. Over time, her interests, and talents took her on a very different path. Today, she uses her thorough understanding of human emotions, reactions, and thought patterns to drive sales and engagement for top brands. Together with her team, she guides subscription brands to target audiences through every stage of resistance by answering all...
How Can Brands Use Content to Break Down the Barriers of Buying by Rai Cornell
January 02, 2022 17:00 - 29 minutes - 26.7 MBThis episode features Rai Cornell. She studied psychology and human behavior for ten years, intending to work as a therapist in the California prison system. Over time, her interests and talents took her on a very different path. Today, she uses her thorough understanding of human emotions, reactions, and thought patterns to drive sales and engagement for top brands. Together with her team, she guides subscription brands to target audiences through every stage of resistance by answering all ...
How to Solve Complex Problems in the Cloud with Chris Hood
December 19, 2021 17:00 - 31 minutes - 28.7 MBThis episode features Chris Hood, a passionate digital strategist, podcast host, and writer. He is the Head of Business Innovation & Strategy at Google. His thought leadership and strategic insights on digital and business transformation have fueled countless enterprises’ digital success. He keeps his pulse on the media and entertainment industry with strategic participation in our industry solutions and developing incredible digital experiences across all the mediums. He’s the host of That ...
How to Create Lifelong Fans that Drive Business Growth with Jon Picoult
December 16, 2021 17:00 - 36 minutes - 33.9 MBThis episode features Jon Picoult, the founder of Watermark Consulting is a renowned expert in customer experience. He helps businesses create raving fans that drive business growth by impressing their customers and inspiring employees. A number of media outlets have featured his insights, including The Wall Street Journal, The New York Times, Harvard Business Review, and Forbes.com (where he regularly contributes). His new book, “From Impressed to Obsessed: 12 Principles for Turning Custom...
How to Build Trust with Your Clients, Lower Attrition Rates, and Get Referrals with Aaron Burns
December 12, 2021 17:00 - 28 minutes - 26.4 MBThis episode features Aaron Burns, a tech enthusiast, a partner at GOAT Payments, and spent the last decade developing leadership models for greater morale and performance culture.
How to Future Proof Your Business to Survive and Profit from Radical Change with Jonathan Brill
December 09, 2021 17:00 - 32 minutes - 29.4 MBThis episode features Jonathan Brill, author of Rogue Waves. He is a speaker and advisor on resilient growth, decision-making, and innovation under uncertainty and prepares leaders to profit from radical change. He gives practical advice based on decades of experience as an entrepreneur and Fortune 50 tech executive at HP (Hewlett-Packard). He was also a managing partner of innovation for consultancies that developed over 350 products for clients like Samsung, Microsoft, Verizon, PepsiCo, an...
How to Earn Customer Loyalty and Maintain High Employee Performance with Fred Reichheld
December 05, 2021 17:00 - 42 minutes - 39.2 MBThis episode features Fred Reichheld, founder of Bain & Company’s loyalty practice, which helps companies achieve sustainable results through improved customer and employee loyalty. He created the Net Promoter System℠ (NPS®) of management, which has been adopted by hundreds of leading companies. Fred explains how NPS helps companies become customer-centric, unleashing profitable growth by systematically converting more customers into promoters and fewer into detractors. His work in the area ...
How Do You Encourage Subscription, Feedback, and Upgrade On Your SaaS Products with Sampath S
December 02, 2021 17:35 - 48 minutes - 44.2 MBThis episode features Sampath S, a Growth Strategist, helping SaaS companies with User Acquisition, Product Validation & Accelerating Growth without spending a dime. He's working with SaaS startups to Corporates (since '07) that generate $5K to $500K revenue per month.
How Do You Wire Essential Innovation Practices Into Your Company's DNA with Ben Bensaou
November 28, 2021 17:15 - 43 minutes - 39.8 MBThis episode features Ben M. Bensaou, a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He served as Dean of Executive Education from 2018–2020. He was a Visiting Associate Professor at the Harvard Business School for 1998-1999, a Senior Fellow at the Wharton School of Management for 2007-2008, and a Visiting Scholar at the Haas School of Business at UC Berkeley for 2013-2015. His research and teaching activities...
How can small businesses leverage integration marketing for reliable growth with Mark Joyner
November 25, 2021 17:00 - 51 minutes - 47.4 MBThis episode features Mark Joyner, the Founder of 30+ startups who now serves as the Founder and CEO of Simpleology — a web app that doubles your free time and cuts your workload in half by simplifying your life. He is often referred to as “The Father of Digital Marketing”. He earned this title for his pioneering role in the early days of online marketing. He started the first e-book publishing company, the first online ad tracking company, the second PPC search engine he developed while th...
How Can Small Businesses Leverage Integration Marketing for Reliable Growth with Mark Joyner
November 25, 2021 17:00 - 51 minutes - 47.4 MBThis episode features Mark Joyner, the Founder of 30+ startups who now serves as the Founder and CEO of Simpleology — a web app that doubles your free time and cuts your workload in half by simplifying your life. He is often referred to as “The Father of Digital Marketing”. He earned this title for his pioneering role in the early days of online marketing. He started the first e-book publishing company, the first online ad tracking company, the second PPC search engine he developed while the...
How To Focus on Building a Proactive Roadmap To Support eCommerce Business’ Growth with Jamie Huskisson
November 15, 2021 07:00 - 34 minutes - 31.8 MBThis episode features Jaime Huskisson, the CEO and founder of JH, an agency that focuses on helping e-commerce. They’re the top Adobe Gold Solutions Partner for Adobe Commerce (powered by Magento), consistently leading the way forward. Winner of four back-to-back Magento eCommerce Excellence awards for Best Mobile Commerce User Experience. He’s the lead organizer of the Meet Magento UK, the official Magento conference for the UK. The event features 500+ attendees, a world-class speaker line-...
How Can We Help Men Be Mindful of Their Emotions and Become Better Leaders with Mike Cameron?
November 12, 2021 07:00 - 32 minutes - 29.4 MBThis episode features Mike Cameron, an eight-figure CEO, ultra-marathoner, TEDx speaker, author, father, and expert on helping men connect with their emotions. The motivation behind this work stems from his partner's tragic death by an ex-boyfriend, a situation no one wants to find themselves in. He turned this tragedy around and realized his calling to help men handle their feelings better. He has worked with various nonprofits and charities to pave the way for a violence-free future. Today...
How Do SaaS Teams Lower their Churn Rate with John Warrillow
November 08, 2021 07:00 - 48 minutes - 44 MBThis episode features John Warrillow, the founder of The Value Builder System™, a simple software designed for building the value of a company. The software is currently used by thousands of businesses worldwide. He is the author of the bestselling book, Built to Sell: Creating a Business That Can Thrive Without You, which was recognized by both Fortune and Inc magazines as one of the best business books of 2011. John hosts Built to Sell Radio, where he interviews hundreds of founders about ...
How Do You Grow and Scale a Marketing Team with Kevan Lee
November 01, 2021 07:00 - 22 minutes - 20.6 MBThis episode features Kevan Lee. He leads the marketing team at Oyster, where he sets the strategy, vision, and direction for how they build the brand, drive awareness, create demand, and position the product. Oyster is a mission-driven B2B SaaS platform for Distributed HR, purpose-built to close the global talent gap. Prior to joining Oyster, Kevan led the marketing teams at Polly and at Buffer. His work at Buffer, where he spearheaded their growth from $5 million to $20 million dollars in ...
The 100th Episode: Unraveling Solutions and New Problems to Decode
October 29, 2021 07:00 - 32 minutes - 29.9 MBWhat happens when people who love sharing knowledge and exchanging experiences come together? Conversations turned podcast! For this episode, the founders of How We Solve, a podcast meant to help e-commerce and SaaS businesses talk about how this platform came together where we’re headed next, and what can we expect from them. The group talks shares how a simple goal of learning from industry experts and finding tried-and-tested solutions that will solve your business problems has become a ...
How Do You Build an Authentic Community with Greg Ashton
October 04, 2021 07:00 - 33 minutes - 30.6 MBThis episode is featuring Greg Ashton, CEO of GROW, the most popular direct-to-consumer community in the US. Through this community, he serves the new era of retail founders and marketers, through in-person events, online hangouts, masterclasses, and a 17k member newsletter.
How Do You Adopt a Mindset That Can Turn Every Problem Into an Opportunity with Tab Pierce
October 01, 2021 07:00 - 38 minutes - 35.3 MBThis episode is featuring Tab Pierce, the founder of multiple businesses, Tab moves an entrepreneur’s vision to reality through systematic mentorship. When his business faltered, his mindset did too, and he fell into a deep depression. Everyone he turned to for advice told him to “Shut your doors and walk away”. Over the next three years, he dedicated his time and strength to save the business and improve his personal decisions, allowing him to rebuild and strengthen his business and regain ...
How Do You Create a Radically, Personalized Change in Customer Service with Mike McCarron?
September 27, 2021 07:00 - 35 minutes - 32.1 MBThis episode is featuring Mike McCarron, the Vice President of Customer Success at Gladly. He helps teams free their customer service reps from the constraints of delivering compelling service. Helping build the brand's greatest strategic advantage.
How do you build a high-performance SaaS team with Nikhil Paul
September 24, 2021 07:00 - 33 minutes - 30.3 MBThis episode is featuring Nikhil Paul, the founder of We R Human. He helps tech leadership teams gain clarity through workshops and coaching programs. His goal is to guide high-growth teams and companies to strengthen their focus, culture, and execution.
How Do You Build a High-performance SaaS Team with Nikhil Paul
September 24, 2021 07:00 - 33 minutes - 30.3 MBThis episode is featuring Nikhil Paul, the founder of We R Human. He helps tech leadership teams gain clarity through workshops and coaching programs. His goal is to guide high-growth teams and companies to strengthen their focus, culture, and execution.
How Do E-commerce Companies Optimize Their Accounting Process, at Different Stages of Their Business with Alan Chen
September 20, 2021 07:00 - 21 minutes - 20.1 MBThis episode is featuring Alan Chen, a Certified Public Accountant and one of the founding partners of FreeCashFlow.io. It’s the leading accounting and consulting agency based out of Los Angeles, California focused on helping one niche only, — those in the e-commerce space. The agency offers services related to business tax planning, sales tax filing and threshold strategies, cloud-based bookkeeping, and smart cash flow allocations to help businesses keep more of the profits made.
Temple Grandin
September 13, 2021 07:00 - 27 minutes - 25.1 MBThis episode features Dr. Temple Grandin who is well known to many for her trailblazing work as a spokesperson for people with autism and her lifelong work with animal behavior. She has been with Colorado State University (CSU) for over 25 years and has been referred to as the "most famous person working at CSU" by her peers. Her life’s work has been to understand her own autistic mind, and to share that knowledge with the world, aiding in the treatment of individuals with the same condition...
How Can Managers Working with Employees That Have Autism Spectrum Disorder (ASD) Help Them Excel and Be Productive with Dr. Temple Grandin
September 13, 2021 07:00 - 27 minutes - 25.1 MBThis episode features Dr. Temple Grandin who is well known to many for her trailblazing work as a spokesperson for people with autism and her lifelong work with animal behavior. She has been with Colorado State University (CSU) for over 25 years and has been referred to as the "most famous person working at CSU" by her peers. Her life’s work has been to understand her own autistic mind, and to share that knowledge with the world, aiding in the treatment of individuals with the same condition...
How to Help Employees Take Better Care of Their Mental Health in the Workplace with Justin Dorfman
September 06, 2021 07:00 - 25 minutes - 23.6 MBJustin Dorfman is Reblaze's Open Source Program Manager. He is also a bipolar who takes his time, sharing his experience on how he dealt with his mental health problems and succeed in his career. Professionally he is responsible for fostering the adoption of their project Curiefense in the cloud-native space. He also led similar initiatives for Gitcoin, Sticker Mule, & MaxCDN. Justin has contributed to Bootstrap, Font Awesome, jQuery, Nginx, GNU Bash, and many more. He also serves on the Sel...
How Can Small and Medium Businesses Create an Omnichannel Strategy to Help Them Bounce Back After the Pandemic with Aparna Khurjekar
August 30, 2021 07:00 - 26 minutes - 24.1 MBAparna Khurjekar is the Senior Vice President of Verizon Business Markets. She’s responsible for the company’s mid-market wireless and wireline offerings and Fios B2B. She works with a team of 3000+ sales professionals guiding their customers through their digitally transformed journeys with innovative managed solutions for total communications, connectivity, and collaboration. As businesses across all segments and industries anticipate a post-pandemic comeback, they are helping them adopt 5...
How Do You Increase Conversion Amidst the New Cookies Policies of Google and Apple with Ben Parr
August 23, 2021 07:00 - 19 minutes - 17.8 MBBen Parr is President and Co-Founder of Octane AI, the all-in-one platform for engaging quizzes, data collection, and personalized Facebook Messenger and SMS automation. His team helped thousands of Shopify and Shopify Plus merchants to connect, convert, and retain customers by personalizing the customer journey and shopping experience. He is also the author of the best-selling book Captivology: The Science of Capturing People's Attention, named the top marketing book of 2015 by Strategy+Bus...
How Do New Remote Teams Communicate Effectively with Liam McIvor Martin
August 16, 2021 07:00 - 27 minutes - 25.6 MBThis episode features Liam McIvor Martin who believes that remote work is the future. His focus is to help move companies to a remote setup or scale remote organizations towards success. He co-organized the Running Remote, a professional online community for remote work leaders looking to connect with others, grow their teams and run their businesses remotely. He is also the co-founder of TimeDoctor.com, one of the world's leading time tracking software for remote teams.
How Do You Unlock Your Team’s Potential for Growth with Julian Roberts
August 09, 2021 07:00 - 36 minutes - 33 MBThis episode features Julian Roberts who work with C-Level, senior executive, and high potential emerging leaders in organizations. He helps them unlock and enhance their leadership growth so that they can have a greater impact on their work, their life, and their world. His work is centered around helping leaders achieve what they can’t see yet, but deep down really want. He’s known for employing techniques related to building clarity and overcoming self-limiting beliefs, all while accompli...
How Can You Transform Customer Experience from Painful to Exceptional with Philippe Roireau
August 02, 2021 07:00 - 25 minutes - 23.4 MBThis episode features Philippe Roireau, the Vice President of Business Development & Partnerships at Gorgias. In his role, he guides businesses in finding an integrated helpdesk for their e-commerce brands to deliver personalized support and automation across multiple channels. A creative, passionate, and adaptable entrepreneur, he thrives in fast-paced business environments and international settings.