2: GigCX – Brilliantly Simple, Simply Brilliant

How the Future Works

English - October 28, 2020 04:00 - 44 minutes - 25.5 MB
Technology Business automation crowdsourcing sourcing digital gigeconomy opentalent outsourcing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: 1: Every Business in Every Industry Needs an Open Talent Strategy

Next Episode: 3: Open Talent Meets Digital Talent and the UK’s Best Sausage Rolls

This week Barry and Eleanor Matthews discuss the wonderful world of GigCX where workers are “crowdsourced” using a digital platform and work on an on-demand basis from their homes (or anywhere for that matter) – a trend that’s helping big business to reduce fixed costs while utilising their existing, trusted brand ambassadors to provide services to other customers. Brilliantly simple, simply brilliant!

The team are joined by two thought leaders in GigCXMeghan Neale – co-founder and COO of Limitless Technology – a business established specifically to provide opportunities through gigCX and who created the category in 2016 – The Limitless mission is to empower anyone on the planet to earn money for providing brilliant customer services for brands they love

Phil Jones – who is senior VP and Strategic Business Development at Teleperformance : the world’s leader in high touch and high value customer interactions and digital integrated services.