Wendy Collie on Hiring and Empowering Teams at Starbucks and New Seasons Market
How I Hire
English - February 09, 2021 08:00 - 1 hour - 57.9 MB - ★★★★★ - 26 ratingsBusiness job search team building teams talent leadership hiring candidate recruiting executive recruiting Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Next Episode: Kevin Rutherford, CEO of Nuun Hydration
Highlights from our conversation include:
Taking Starbucks from relative obscurity to global ubiquity (2:31)Hiring with the customer in mind (5:33)Putting a purposeful philosophy into practice (7:47)The importance of servant leadership (9:08)Lessons from Howard Schultz and other influential leaders at Starbucks (10:16)One key quality Wendy values in leadership (13:07)How she and the Starbucks team scaled hiring as growth exploded (14:33)5 principles of servant leadership at New Seasons (21:50)Her experience driving growth in a triple bottom line culture (22:43)Why hiring the “whole” person is key to her approach (26:05)How a change to orientation gave hires a thorough understanding of the brand (31:52)Why the sequence of getting to know a candidate matters (33:28)How storytelling benefits the interview process (37:52)How she set expectations and assessed existing teams for their ability to scale (38:51)How New Seasons’ status helped facilitate hiring (43:07)Wendy’s favorite interview questions... (49:23)...and red flags (50:42)How COVID 19 shaped her approach to building teams at Evergreens (55:48)Visit HowIHire.com for transcripts and more on this episode.
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