Ep. 03: A Program Manager Leveraging a Decade of Customer Support Experience
How Did You End Up There?
English - October 12, 2020 13:00 - 54 minutes - 50 MB - ★★★★★ - 31 ratingsCareers Business Management professional development career development career interviews careers Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Ep. 02: A Journalist-turned-Nonprofit Communications Associate
Meet Maxie.
Maxie got her start at a call center before accepting a role in local government. When she moved to DC to work for a PR software company, she discovered her passion for customer support. After years in support, working her way up from a support rep to support manager, she transitioned into a program manager role.
In this episode, she shares the lessons she's learned over the years and offers words of wisdom to fellow managers and managers-to-be.
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