How Can We Help You?
41 episodes - English - Latest episode: almost 2 years ago -Melbourne based comedic hospitality podcast hosted by Mitchell and Ry! Here to help you have fun, be good and maybe fall in love along the way. Savouring absurd tales from the industry and talking the ins and outs of what it’s like to serve the people!
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Episodes
To berate your staff or teach them?
June 21, 2022 07:06 - 1 hour - 140 MBStaff get out of hand. BUT, we're in this together?! Nothing makes a business run better than staff feeling respected on the same level, no brainier right? This episode we get a little serious at the start getting into how to handle both being wrong and telling staff when they're wrong. Follow the hosts: Ry - www.instagram.com/rhath_music/ Mitchell - www.instagram.com/mitchell.bill/ Contact us with any reviews, complaints or just funny tales at: [email protected] Intro music...
Does Hospitality Need Conscription?
June 06, 2022 01:23 - 1 hour - 147 MBIs it taking forever for your coffee to be made? Is your cafe a ghost town, devoid of staff? Have you lived off inherited wealth your entire life and never worked a low paying hospitality job? Great, well then listen to this podcast. We respond to an article from the Sydney Morning Herald so you know it's going to be balanced & not at all disconnected from humanity. Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhath_music/ Mit...
Skills to Take Away from Hospitality
May 23, 2022 05:43 - 1 hour - 142 MBAnother write in from the fans gets answered! Boy oh boy. Do you want to leave hospitality? Are you wondering what skills you've learnt along the way that will take you all the way to the top?! Great, we might have some answers... we'll see. Listen in Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhath_music/ Mitchell - www.instagram.com/mitchell.bill/ Contact us with any reviews, complaints or just funny tales at: howcanwehel...
Our top 10 hospitality places in Melbourne!
May 09, 2022 05:49 - 1 hour - 178 MBYou all wanted it! Well here we go! Our top 10 MUST GO TO places in Melbourne. How exciting. Also we dissect an interaction a friend of Ry's had recently with a waiter and teach YOU how to behave yourself with waitstaff. Nah, kidding, you do you, but.... we have some thoughts. Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhath_music/ Mitchell - www.instagram.com/mitchell.bill/ Contact us with any reviews, complaints or just f...
Grinding BULLETS!
April 11, 2022 01:32 - 47 minutes - 110 MBYou make enemies in this business, there is just no way around it. On this episode we discuss a new mystery! We also dive into the reactionary media surrounding Melbourne coffee culture! How is it causing rifts between customer & business? Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhath_music/ Mitchell - www.instagram.com/mitchell.bill/ Contact us with any reviews, complaints or just funny tales at: howcanwehelpyoupodca...
The Cost of Living & the Cost of Coffee
March 28, 2022 00:50 - 1 hour - 138 MBTurn out your pockets, what you got in there? A nickle, half a twix & photo of a long lost lover? Man, that's just not enough. How can any of us afford a coffee these days? Ry Boi the Boi & Mitchel Bill love making sweeping statements about fiances, wait I meant to type finances. Money, society, life itself. I'm sure we're very qualified to talk about all of this. Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhath_music/ Mitc...
Lights On, Hot Coffee, Two Bois. We're back!
March 14, 2022 08:54 - 39 minutes - 90.8 MBHow good was season 2? Short and sweet is always best we always say. Anyhoo. Covid came, we didn't record, now we do and you're excited... but not half as excited as we are to talk to each other again! We're going to do things a little different, we'll figure it out as we go, but all the parts you love are here. Two bois, comedy, hospitality, little to no planning and sometimes Wayde the Spade edits this thing. Lets go. Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases F...
SEASON 2 BABY!! Here, We, Yes Now... It's Another... Let's go!
March 04, 2020 05:26 - 1 hour - 143 MBYOU NEED MORE HELP!????! Well.... that's what we're for! It's season two baby. Mitchell and Ry are excited while Wayde is just tired at his very core. You know the drill! This episode we're talking what's the hardest part of starting in hospitality. We also of course have a good ol' catch up. Come have a bloody good time with us why not?! Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instag...
Season 1 Finale: You've Been Helped
January 01, 2020 06:34 - 58 minutes - 133 MBWell that's it folks! End of a season. What a load of silly bullshit no? Oh boy, can't wait to get to it next time. Hope you enjoy this final episode for season 1. Please write to us with any thoughts, queries, feedback or stories for next season. Ad music by Seb Kelly: https://sebskelly.bandcamp.com/ Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.i...
Short Changed by $15: Entering the Dark Recesses of Mitchell's Mind
December 24, 2019 07:34 - 26 minutes - 60.2 MBIs Mitchell a psychopath??!! Well I mean he doesn't seem to be.... but then you can't be that careful! Ry wanted an answer so he's going to investigate in this episode. Oh boy! What will he find? Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - [email protected] Insta - https://www.instagram.com/lunanautdude/ Contact us with any reviews, complaints...
Welcoming Ry Boi the Boi Back into the Fold
December 18, 2019 09:54 - 51 minutes - 118 MBHe was gone for a second, from his job... just long enough to realise how amazing Mitchell is! Or something like that... maybe he can't do change. Hey, here is something... Ry, being me writing this, was so tired in this episode so I was really giggly. What fun! We talk food on Instagram, job trials and how italian Mitchell looks! It's a fun time. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - w...
Short Changed by $14: Arm-Eating Donkeys and Nipple Pinching Mules
December 10, 2019 09:26 - 33 minutes - 76.1 MBHEY did you know that Ry and Mitchell used to work together and then they stopped working together?? Well they might be working together again, who knows, you're going to have to listen to find out. Plus the guys share harrowing animal attack stories from their pasts. Get your moneys worth!
Ry Tries His Hardest to No Avail
December 03, 2019 08:38 - 1 hour - 177 MBOh well what do you know? Ry actually tried! That’s right, everyones favourite indifferent barista entered a coffee comp. Lets find out how it went shall we? And also this week we’ve got some industry news that sounds familiar, bewildering reviews and even a written in question from one of you! Amazing. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.i...
Shorted Changed by $13: It's Beginning to Look a Lot Like (sexy) Christmas
November 26, 2019 11:15 - 25 minutes - 58.1 MBIs Christmas the sexiest holiday of the year? Yeah, no right? It's Easter, do doubt. Dem abs doh, but we've got some solutions for you! All the answers to make sure your Christmas is hot! (And yes it's not even December yet, what ever) Anyway, it's Short Changed, whatever it's dumb and awesome! Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - w.suchodolski...
Finally Hitting Our Rhythm
November 19, 2019 05:28 - 57 minutes - 131 MBWell no, I'm joking, this show is still shambles. BUT, in this episode we talk music. What's appropriate for a cafe? Well we’ll tell you like we almost have an opinion on the matter! And what else you ask? Unfortunately more wage theft news… but Mitchell probably makes a good joke around it so that’ll be great. Enjoy, show your mum, she’ll love this show. Wagner Bridal Chorus Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License Patreon: https://www.p...
Short Changed by $12: Replace Your Tired Human Form Today!
November 12, 2019 06:56 - 25 minutes - 57.9 MBWHAT A MESS YOU SAY?! WHAT’S THE POINT? WHY SHOULD IT GO ON? I get it, i’m sick of this human form as well and that’s why in this episode we’re going to get into he nitty gritty (perhaps) of uploading your consciousness into a robot body. Look, it's all nonsense but it’s “Short Changed” baby!! Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - w.suchodolski...
Mitchell Helps You All
November 05, 2019 07:07 - 1 hour - 160 MBI see it in your eyes, standing their sheepishly toeing the dirt. Questions and queries tangoing in your mind as your lips stay sealed, wondering if you can find the courage to ask Mitchell for the help you desperately need. WELL WORRY NO LONGER! He awaits to hear you all and point you in the right direction! And as usual we've got some industry news and other tidbits. Nice. You're going to be so caught up on current happenings in hospitality. Wow. Well done. Patreon: https://www.patreon.c...
Short Changed by $11: Look, It's a Little Spooky
October 29, 2019 06:10 - 25 minutes - 58.9 MBOh my word, the horror. Aghast, oh my! THE TERROR!!! No no no, I mean it's a little spooky if you like terribly told stories, a lack of content AND LAUGHS!!! That's right we've got it all. You'll chuckle as you quiver in your boots, that's a guarantee. This week we talk some grizzly tales as we prepare the holiday of halloween that we in no way celebrate in Australia. Cool. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - ww...
Ry Can't Handle the Power
October 20, 2019 07:12 - 59 minutes - 135 MBThe power... Oh the power! This episode we talk about power and if it's gone to our heads. Here is a preview. For Mitchell? No. For Ry? Maybe yes. And also this episode Ry asks for help from Mitchell and they both shake in their boots at the thought of the coming robot take over. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bi...
Short Changed by $10: Searching for Secret Tiki
October 13, 2019 06:51 - 31 minutes - 71.4 MBWe've got machetes, sweat bands and hot pants on and we're bushwacking on our search for some secret tiki! Well really we're just talking about the new Moondog Brewery... but it sounds amazing!!! Alright, it's Short Changed and we're going to talk a load of rubbish just how a limited few of you love oh so much. Join us won't you? Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Way...
Hot Pursuit
October 06, 2019 06:30 - 59 minutes - 135 MBALRIGHT HERE WE GO! Our first guest and this time he's got a microphone! What a fun time! Look, we're all partial to a drink but sometimes you go a little far and us three (or four in this case) have maybe gone down that road before yet now we're ready to talk about it... while also drinking ironically. Also we talk the movie 'Pacific Rim' and Rys hatred of children. It's all coming out in this episode. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://...
Short Changed by $9: A World Without the Help of Mitchell and Ry?
September 29, 2019 07:45 - 23 minutes - 52.9 MBSay what, we've got our first guest? NO WAY!! I mean the only issue is we didn't give him a mic for this one sooooo, I guess baby steps. But nonetheless it's 'Short Changed' baby! A perfect chance to talk about what our lives would be like if we didn't work in hospitality. Excellent. Patreon:https://www.patreon.com/howcanwehelpyou Follow the hosts:Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - [email protected] In...
The War of Steakhouses
September 22, 2019 08:01 - 56 minutes - 129 MBOh well oh well, Steakhouse? Never been, it's an American thing, but we have it here in Australia too! And we're going to compare their menus because they're both strange. ALSO THIS WEEK Mitchell loses his mind. OH NO! But Ry may have some tricks up his sleeve to bring him back to us. And we go through some industry news, old industry news and read a fan letter Come along ay? Why not, it'll be a fun episode. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio htt...
Short Changed by $8: Tales Of the Spookiest Animals
September 15, 2019 07:00 - 34 minutes - 79.9 MBWhat animal scares you the most? Do you want to be a famous statue? Are you gassy? Well you'll relate so hard to this episode of 'Short Changed'! It's a very silly one but lots of fun. Mitchell brings in some questions this week to get to know us, I guess he hasn't been paying attention until now. Well he knows a lot more about our darkest fears and weirdest attractions now, and so will you! Enjoy. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/r...
All Coffee, No Bean
September 08, 2019 07:57 - 1 hour - 150 MBOh well it’s time for that breaking news! Getting you up to date (sort of) with what’s happening in the hospitality industry! Ever been underpaid? Well we weigh in on the words of the most famous underpaying boss in the Aussie sector. And then, ever wanted to make coffee without all that business with the beans? Yeah neither but let’s dive into a new product based on that concept. All that and more bebes! Tune in! Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Tr...
Short Changed by $7: Who’s the Boss Now?
September 01, 2019 10:09 - 25 minutes - 58.6 MBWell, Mitchell is no longer Ry’s boss. Does this mean Ry rises to become a greater power than he could ever dream of? Mmmmm, probably not, he doesn’t have that kinda drive. Instead they talk a whole lotta crap in this episode, which is lots of fun. You know how it goes, it’s ‘Short Changed’ baby! Loose and chaotic, just how we like it. Enjoy. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ P...
Waiter, Is My Coffee Green?
August 25, 2019 08:03 - 51 minutes - 119 MBAlright, we're talking sustainability and the environment! Is your keepcup saving the planet? Do you like Frank Green cups? What else can we do to help the planet? Well we're going to talk about all this and maybe come up with some answers. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email ...
Short Changed by $6: Taking Coffee Out of This World
August 18, 2019 06:51 - 35 minutes - 80.4 MBWe spend most of our time on planet earth, in fact so far its been one hundred percent. I’m pretty bummed about this but hey, maybe one day things will change. But what if when we get up there then there’s no good coffee? Well we went to a talk about that… and now we’ll tell you stuff. Informative, that’s what this podcast is. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Su...
Waiter, There's A Murder In My Soup: A Real Whodunnit Tale
August 11, 2019 07:37 - 52 minutes - 120 MBTime for some genre crossing! True crime podcasts are, lets face it, way more popular than hospitality ones. But that's ok! Because this week, Mitchell and Ry are here to solve crimes of a culinary nature. Along with solving a murder... or attempting to, we talk the worst crime of all, wage theft. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagr...
Short Changed by $5: Ry's Clear Passage, A Final Chapter
August 04, 2019 06:55 - 27 minutes - 62.1 MBWe've heard your calls, read your letters and decoded cryptic messages across pirate radio waves. WE HEAR YOU! You all want to know... WHAT HAPPENED WITH RY'S BUTT? Well join us this week for the thrilling conclusion to this epic tale. Along with that catharsis you'll enjoy some story time as we reminisce of days past . What a time you'll have! Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/...
The Slurpening: Instant Flavour
July 28, 2019 07:41 - 1 hour - 181 MBWe live in fast times! You're always in a hurry, you're checking your watch and your taste buds are screaming out for heat above all things. What do you do? Turn to an instant coffee solution! This week we're talking AND TRYING several instant coffee fixes such as soluble coffee, capsule coffee and even a special new addition to the market. So get ready for some slurping sounds, a bit on coffee varieties and everyone's favourite segment, 'Feedback feedback'. Patreon: https://www.patreon.com...
Short Changed by $4: Our First Date With Each Other
July 21, 2019 06:29 - 33 minutes - 76.5 MBIt's time for Short Changed! It's our best intro, we think, you might not... it's a lot. We're all feeling a little romantic so we try dating each other for the first time, all three of us! Lets see how some EHarmony questions go at getting us in the mood. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - [email protected] Insta - https://www.instag...
Loyal to a Fault
July 14, 2019 06:45 - 1 hour - 143 MBYou've heard from us, now we're hearing from you! We're answering some questions in this episode, so much fun! Along with question time, Mitchell tells a tale of his worst co-worker, Ry forgets almost everything about previous episodes and they both discuss non-alcoholic cocktails and their increasing popularity. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitch...
Short Changed by $3: An Unnecessary Amount of Tuna
July 07, 2019 08:33 - 35 minutes - 81.3 MBIt's time for Short Changed! Silly, chaotic and sometimes.... sometimes on topic. This week Mitchell fires short questions all over us and forces us to respond, Ry brings all the hottest news about everyone's favourite large fish & also updates on his shyness with customers. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - [email protected] Insta - ...
How Much is Too Much?
June 30, 2019 07:06 - 1 hour - 158 MBHow much that sweet cuppa joe worth to you? How much should it really cost? Where do those nickels and dimes go? Hey, were going to have a chat about all that. This week Mitchell challenges an entire country to a coffee challenge, Ry talks about that all powerful dollar and they both enjoy the company of many a falcon. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ ...
Short Changed by $2: The Ins and Outs of Ry
June 23, 2019 07:52 - 25 minutes - 58 MBTime for another short change episode! Lots of chaos, interrupting each other and pointless comments. This week we learn all about what Ry is like on the inside, find out why he can't talk to customers and try to figure out where he left his banana. Patreon: https://www.patreon.com/howcanwehelpyou Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - [email protected] Insta - https://www.instagram.com/...
You get 5 stars, EVERYONE GETS 5 STARS
June 16, 2019 11:43 - 1 hour - 139 MB'Excellent conversation, especially from the kid with the blonde hair. Really can't recommend this podcast enough, and you must check out the eggs benedict! - Definitely not Ry' This episode we excitedly read out our first written in questions! We talk leaving reviews on your own products or cafes, take a trip into Ry's past and enter into the minds of pepper thieves! Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Foll...
Short Changed by $1: How Do You have Your Coffee?
June 09, 2019 06:04 - 27 minutes - 62 MBNEW! The show between episodes! We're switching it up to keep things a bit fresh so that every second week you get a short episode that is way more chaotic, way more silly and always a lot of fun. Wayde the Spade dips his hands in a bit more and we talk a lot of rubbish. You've been... SHORT CHANGED! This episode we discuss how the three of us take our coffee, talk about the various names for low fat milk and listen to a riveting story of small Mitchell riding a large horse riding a horse. ...
Shhhhh, it’s a Secret
June 02, 2019 06:50 - 1 hour - 142 MBCan you keep a secret? Do you long for adventure and over priced cocktails? Then come with us why don't you on a journey through bookcases and hidden alleyways to a world where all are welcome and magical elixirs are flowing (as long as dress codes are adhered to). This episode we speak of hidden bars found in the mist, the horrors of a chef's life and we conclude to what form chickens are best found. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://ma...
Are You Guys Open Today?
May 26, 2019 01:49 - 1 hour - 138 MBHow Can We Help You? - Episode 2 Ry discloses the dark details of his drug trade business, Mitchell gives a voice to the older generations out there in the face of changing times and they both get down to a review rap. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolskiy Email - w.suchodolskiy@gmail...
Are You Dining in Today?
May 17, 2019 23:55 - 1 hour - 138 MBHow Can We Help You? - Episode 1 Mitchell draws a light to the importance of the first few seconds of the customer experience. Ry brings news of a fresh celebrity restaurant opening up and they both get lost as they read a novella of a cafe review. Patreon: https://www.patreon.com/howcanwehelpyou Intro music: Matt Hoyne Trio https://matthoyne.bandcamp.com/releases Follow the hosts: Ry - www.instagram.com/rhathartist/ Mitchell - www.instagram.com/mitchell.bill/ Producer: Wayde Suchodolski...