Connecting leaders, inspiring action

Service Visionaries In Conversation - Full Roundtable

As service delivery evolves, what does it take to become a service visionary? Watch our Service Visionaries 100 roundtable to hear from industry leaders driving change.  Hosted in partnership with IFS, the discussion features:  - Sarah Nicastro, VP of Customer Engagement at IFS - Jan Van Veen, Managing Director of moreMomentum  - Andy Cachaldora, General Manager of GE Healthcare  - Roy Dockery, VP Field Operations of Flock Safety  - Malavika Tohani, Research director at Verdantix With the...

Service Visionaries In Conversation - Highlights

What's the key to delivering exceptional service in today's fast-paced world? In this roundtable discussion featuring leading service visionaries, Sarah Nicastro of IFS, Jan Van Veen of moreMomentum, Andy Cachaldora of GE Healthcare Digital, Roy Dockery of Flock Safety, and Malavika Tohani of Verdantix. With decades of combined experience driving service innovation, these experts explore the evolving role of technology, data, and culture in delighting customers.  We believe in the power of ...

With a Little Help from My Friends - a HotTopics Cover - Version 2

Get ready for the C-suite professionals turned rock stars! Our technology and marketing communities have each recorded their spin on The Beatles' timeless classic "With a Little Help from My Friends." Recorded live at our ultimate networking event, The Studio, held at the legendary Abbey Road Studios! So, here's the deal—two versions, one song, and a whole lot of friendly rivalry. Who nailed the cover? The technology wizards or the marketing magicians? Play them, enjoy them and vote for you...

With a Little Help from My Friends - a HotTopics Cover - Version 1

Get ready for the C-suite professionals turned rock stars! Our technology and marketing communities have each recorded their spin on The Beatles' timeless classic "With a Little Help from My Friends." Recorded live at our ultimate networking event, The Studio, held at the legendary Abbey Road Studios! So, here's the deal—two versions, one song, and a whole lot of friendly rivalry. Who nailed the cover? The technology wizards or the marketing magicians? Play them, enjoy them and vote for you...

What is a Service Visionary - The Judges Roundtable Discussion

Welcome to our podcast, 'What is a Service Visionary?'. In this engaging discussion, we're joined by four esteemed judges from the Service Visionary Award panel who generously share their insights and thoughts on what it means to be a 'Service Visionary'. They'll give us a deep dive into the criteria, expectations, and unique qualities that make a Service Visionary, and the intricate nuances of their roles. From transforming customer experiences to driving revolutionary business growth stra...

State of the Nation: Cybersecurity in the UK Today

What are the key threats facing UK security leaders? Our panel of technology leaders have shed light on the current issues. Watch as industry experts, CISOs and security professionals identify the most pressing cyber threats and explore strategies to mitigate them effectively.  In this roundtable debate, the speakers delved into key insights, addressing the following crucial questions: What is the top cyber threat facing UK businesses today and why? With Keme Nzerem moderating this roundta...

Adopting Cloud Operating Model Principles

With organisations wanting increased agility, productivity and collaboration, how can cloud operating models help C-suite leaders and their teams? Many organisations now look to the cloud for greater business agility and improved user experience. At the same time, many want to apply the key attributes of cloud operations and associated benefits such as automation, shared services and DevOps tools and processes, to improve the operation of their infrastructures. The key question today is: H...

How Should IT Power Business Innovation?

Discover how IT leaders navigate the challenges of driving business innovation while balancing operational efficiency, cost reduction and security. IT leaders are expected to take a proactive role in supporting the organisation’s digitisation efforts by providing the technology platforms that both enable and power innovation. With a greater need for IT leaders to reduce complexity and costs, strengthen security and improve customer experience, delivering the agility and speed to enable inn...

Simplifying IT for Better Experiences

“This ease of simplicity requires fundamentally rethinking processes and how we are delivering”. In today’s increasingly complex and fragmented technology landscape, organisations must deliver experiences that are reliable, secure and seamless. To achieve this, IT must bridge boundaries across an ever-multiplying array of technologies, locations, organisations, teams, people and things. And they can—with the right infrastructure strategy in place. The technology leaders speaking on this pa...

Who is Responsible for Sustainability?

“We have to be looking for better ways and making sure that the technology is as sustainable as possible”. Discover more in this roundtable debate on sustainability.  IT leaders are not waiting to be pushed to address new environmental concerns. Looking to discuss the role of the CIO within sustainability, a seasoned mix of technology leaders in the HotTopics community were joined by Sasha Qadri, exploring how this impacts the technology team while delving into the expectations of partners...

Why CIOs and CISOs Should Work Together More Closely

One of the most notable relationships in the C-suite today is that of the CIO and CISO. While the CIO was mainly responsible for implementing and managing an organisation’s IT function and infrastructure, the CISO was more focused on developing and implementing cybersecurity procedures and strategies. While the main goals and responsibilities of these two executive technology leaders now overlap, there is still much more to be done to create a more cohesive relationship. Most recently, ther...

Partnering for a More Sustainable Future

Discover the various approaches technology leaders are taking to drive ESG initiatives and forge a path towards a more sustainable future in "Partnering for a More Sustainable Future". The technology C-suite holds great power and the prospect of great change. With more organisations taking action with their ESG initiatives and policies, it is clear that leaders are starting to place sustainability at the forefront of their agenda. What remains unclear is how leaders should be executing the...

Driving Business Impact through Data-Empowered Experience

Technology leaders share thoughts on data-powered experiences, outlining emerging trends to drive maximum impact. This panel of technology leaders and experts discussed the importance of data-empowered experiences, explored how data can be used to enhance customer experience and picked out some of their key strategies that deliver ROI and delight customers Insights from our data and technology panellists: Maritza Curry, Head of Data, BNP Paribas Personal Finance SA (RCS Group) Daria Gris...

2023 Priorities for the CISO Doing More With Less

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Can Technology Ever Be Sustainable?

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Security Strategies to (Truly) Evolve with the Business

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What's Shaping the Future IT Workforce?

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Will AI Really Help me Grow my Business?

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Sustainability Principles for Every Business

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How do you Manage a Modern Hybrid Estate?

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Tracking Technology, Trends and Innovation in a Downturn

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Purpose in Technology and the Green Agenda

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Transforming Infrastructure

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Why is Having a Cloud, Data and Edge Strategy so Complex?

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How to Turn the Tables on Tomorrow’s Threat Agent

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Rethinking Success and Failure in Your Digital Journey

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Where is Technology Truly Unlocking Business Productivity?

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Tomorrow's workforce and the Technology Talent Gap

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Workflow, Process Automation, and the Hybrid Team

Workflow, Process Automation, and the Hybrid Team

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Building the Business Case for the Multi-Cloud Firm

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Data Mapping and Monetization for Leaders in 2023

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Resolving Cloud-Based Data Sovereignty Challenges

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Can the Future of Work Survive the Future?

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Collaboration Now: How We Need to Work for 2023

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Leading, Innovating, Evolving in a Downturn

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Interpreting Cloud Economics for the Digital-First Enterprise

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Redesigned Hybrid Work: What We’ve Learned So Far

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Sustainable Leadership

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Data, Data, Everywhere, but is the ‘Edge’ What You Think?

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How to Manage Complex Continuous Transformations

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How to Achieve Full Stack Observability

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Charting the NaaS Business Potential

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The Future of Work

The pandemic forced a certain way of working on organizations around the globe; leaders working in different locations and industries have conflicting views on what the future of work will look like.  How are leaders maintaining their organization’s culture today and how will this change going forward? With Nikki Dean moderating, the speakers of this roundtable include: Jeanine Norden, Chief Privacy Officer, Momentum Jonathan Reichental, Founder, Human Future Rohit Jain, Senior Director...

State of Play - Modeling Risk in Innovation

Cybersecurity continues to evolve alongside businesses as they become more reliant on information technology.  Are CISOs, CIOs and other security professionals modifying their approach to innovation in the workplace appropriately?  With Nikki Dean moderating, the speakers of this roundtable are: Mel Reyes, Head of IT & Security, Getaround Stephen Fridakis, Deputy CISO, Verily  Todd Dekkinga, CISO, Airgap Networks Fernando Madureira, Global CISO, Cosan We believe in the power of commun...

Lessons in Technology Leadership

Technology leadership has seen great change in a period of intense learning and discovery. What leadership styles are senior technology leaders using now therefore and how will this change in the future? With Nikki Dean moderating, the speakers of this roundtable include: Alan Hill, Director Public Sector Strategic Solutions, Splunk Robert Sheesley, CIO, Wrench Group James Gupwell, Managing Director, Wellbridge Consulting Alex Bazin, CTO, Lewis Silkin LLP We believe in the power of com...

What Does the Digital Workplace Look Like Now?

The digital workplace is a concept that has evolved during the course of the pandemic and our post-pandemic world. Working models are now adapting to “the new normal” and attitudes towards remote and hybrid working have shifted.  So, what’s changed and what will stay changed? With Lea Sellers moderating, the speakers of this roundtable debate are: Allan Walters, IT Mobilization Director, Pinnacle Group ltd Don Lovett, Owner / Founder, ProjectBits Consulting We believe in the power of co...

Designing the Office of the Future

This roundtable debate centers around office structures and how organizations adapted their office environment during the pandemic. With Lea Sellers moderating this roundtable, the speakers include: Mudassar Ulhaq, Chief Information Officer, Waverton Investment Management Miguel Callejo, CIO & CDO - Executive Director, Second Window Adnan Ahmed, Head of ICT & CISO, Ornua Simon Lamkin, CTO, FOD Mobility Group We believe in the power of community Join 15,000+ global leaders in the fast...

Capitalizing on the Data Imperative

This roundtable debate centers around the data imperative: examining how data can be used ethically and the ways teams can become more digitally literate.  With Miya Knights moderating, the speakers of this roundtable include: Dr. Joe Perez, Senior Systems Analyst at North Carolina Department of Health and Human Services and CTO at SolonTek Corporation Meeraiah Guddamsetty, VP of Digital Technology Products at Assurant Lauren Walker, Managing Director at Accenture Interactive Diana Asch...

Beyond Transformation: Advice for Leaders

This roundtable debate centers around transformation in the workplace and how to begin the process of implementing digital change. With Lea Sellers moderating, the speakers of this roundtable include: Christelle Heikkila: Former IT Director at Arsenal F.C and a Member on the Board of Directors at TechSkills.org Una Verhoeven: VP Global Technology, Sitecore at Valtech Barbara Gottardi: CIO Europe at Vanguard Lauren Tennant: CEO and founder of Horizon Seven Velji Naran:  Lead Architect a...