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Root Cause Analysis Example with 300 Servers and without Emotion with Benjamin Pulatie

Hot Mess Hotline

English - October 13, 2023 10:00 - 35 minutes - 81.3 MB
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IT executives have too many root cause analysis examples to count. Benjamin Pulatie is a leader and entrepreneur who’s no different. But because of his mega hot mess he learned how to take control when everyone was in charge but no one was in control; and check his emotions at the door.




Listen to this Hot Mess Hotline episode as Ben describes how he methodically evaluated what wasn’t working across 300 servers to find a solution that was costing millions of dollars a day.




About Benjamin


Benjamin Pulatie, CEO of MAD Software brings 24 years of technical experience across multiple industries such as healthcare, energy services, and retail with expertise in information security, supply chain, and workforce management. Having consulted for small organizations and fortune 100 companies, he brings a pragmatic and common sense approach to innovation and operations management.