How To Capitalize On The Mobile Tipping Point

Holiday Insights Series by Retail TouchPoints

English - January 17, 2019 22:35 - 16 minutes - 15.5 MB - ★★★★★ - 2 ratings
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Previous Episode: Are Retailers Finally Getting Holiday Experience Right?

Next Episode: Forrester’s Sucharita Kodali Dissects New Retail Risks & Realities

During the holiday season, 66% of online traffic and 48% of orders came from mobile devices. And in 2019, mobile will only play a more paramount role in the shopping journey, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. Augmented by AI-powered recommendations, voice search and in-store clienteling, mobile has officially reached a tipping point. Are you ready to get your share of sales?

Follow Rob and Salesforce on Twitter:

@RetailRobGarf
@Salesforce

See all Salesforce holiday research and insights:

Holiday Shopping Report
Holiday Insights Hub