The Hospitality Resilience Series aims to challenge existing mindsets, exchange personal insights, discuss practical solutions and provide a forum for shared experiences that will help build personal solutions.

“Building personal resilience and inner immunity” marks the launch of the Hospitality Resilience Series. Special guest, Sean Worker, Managing Director of T5 Strategies and author of The ADAPTERS, shared the results of his extensive research examining the importance of adaptability and leadership best practice in the hospitality industry. 

This first session was hosted by Jonathan Humphries from HoCoSo, Chris Mumford from Cervus Leadership Consulting and Jon Hazan from Atlas Coaching.

Resilience is about having a conversation and learning from each other. Humans adapt to change and learn to change according to the conditions they find themselves in. Leaders, nowadays must learn to drop the labels and adjust their expectations. But "this will pass" and it is necessary to look to the future and reshape the way we do things. Remember however we are not alone. Connections are now more important than ever and we must rely on our community, draw on the positivity that surrounds us and ask for help when it is needed.

Watch the recording of "Building personal resilience and inner immunity" here.
Access the slides here.


The hospitality sector is currently enduring huge adversity and is faced with a long challenging road ahead. This environment is placing new burdens and strains on leadership and bringing the need for personal resilience and inner immunity into sharp focus. Be part of our community and join other thought leaders in our journey to resilience
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