13. Creating trust in organisations with Marie-Claire Ross

Marie-Claire Ross is a trust leadership speaker, facilitator and coach, helping senior executives, leadership teams and middle managers build trust within their teams and improve  performance. She is the author of the book "Trusted to thrive: How leaders create connected and accountable teams."

We discuss why trust is so fundamental (in many cases it's more important than performance), how it benefits both people and business, and the value of always sending signals of safety and trust. She shares how people do better when they have agency and autonomy, the three pillars of her trust building system, how to have trust even when there is competition in the workplace and more.

You can find out more about Marie-Claire Ross here:

Website: www.marie-claireross.com

Book: www.marie-claireross.com/trusted-to-thrive