HFS Horizons Summit-NYC—Automation Does Not Equal Autonomous: What’s the Ongoing Role of Automation and AI in the Autonomous Enterprise?

Moderator:

Ralph Aboujaoude Diaz, Practice Leader, HFS

Panelists:

Mariesa Coughanour, Head of NA Delivery, Automation Advisory & Mindshare, Cognizant
A. J. Hanna, SVP, Transformation and Automation, Coronis Health
Maxim Ioffe, Global Intelligent Automation Leader, WESCO Distribution
Subbiah Mahalingam, Sr Director, Data Engineering, Automation & Analytics Technology & Global Services, BD
Ken Parmelee, Senior Director, Intelligent Automation Strategy, Pegasystems Inc.
Tony Sumpster, Chief Executive Officer, Worksoft

Session Description:

Although the terms “autonomous” and “automation” are frequently interchanged, it’s important to understand they are not the same thing. The key difference is the degree of human interaction with processes.

Becoming an autonomous enterprise doesn’t mean removing all human interactions with processes—it just means fewer humans in loops that don’t need humans anymore. Automation coupled with AI can act as a critical enabler.

Expect a hype-free and cutting-edge discussion that will answer these questions:

Why are 70% of enterprises still “automation beginners” despite significant advancements in automation and AI?
What does a target autonomous enterprise architecture look like?
Could generative AI drastically accelerate the transition to a more autonomous enterprise?
What role will business and IT service providers play?