Navigating the medical system during the pandemic has been a nightmare for families who can't visit loved ones in hospitals or care facilities. So how do you advocate for and remain a part of their care? We hear some advice from an expert. Also, millions of Americans have lost their jobs, and many others are working from home right now, often balancing childcare. We check in with Amy Ragsdale, who is working from home while trying to balance childcare with her husband.