Episode 6: Zeynep Falay von Flittner, Head of Design at Hellon

Zeynep Falay von Flittner is a service designer, originally from Istanbul in Turkey but has studied and spent most of her working life in Helsinki. She has worked with clients like Nokia, Telia, Danske Bank and the City of Helsinki implementing human-centric thinking and design. Currently she is working at Hellon, one of Finland’s leading service design companies as the Head of design.

Zeynep loves problem solving and puzzles. She sees that digitalization is actually not so much about the technology itself but changing peoples lives and enabling new things. In this podcast Zeynep shares her thoughts on how to use machine learning and AI to best effect in the future, why it would be important to think more about the role of technology in solving long term problems, and what is transition design.