254 Eric Kades Conversational design helps customers

Helping Sells Radio

English - February 26, 2021 13:01 - 51 minutes - ★★★★★ - 26 ratings
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Previous Episode: 253 Brad Hamilton A customer journey is not a user journey

Next Episode: 255 Marija Skobe-Pilley The role of art in customer success

Founder of TextChat, a highly personalized live chat tool that brings the timelessness touch of human connection to the sophistication of AI technology. TextChat makes website live chat as sociable and easy as texting with a friend, so you can stop missing messages and start closing sales.

We talked about conversational design, conversational experience, conversational interfaces, chatbots, AI, live chat and how all of this actually helps customers.

More about Eric:

* TextChat

* On Linkedin

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