Helpdesk Nightmares
92 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 19 ratingsWe talk about the interactions helpdesk and support techs have and the nightmares we encounter.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
150: The Grand Finale
September 21, 2021 10:00 - 1 hour - 63.6 MBEPISODE 150: The Grand Finale Our final Helpdesk Nightmares episode. Thanks to our loyal listeners! It's been fun :) Have a helpdesk nightmare to share? Send it to us at [email protected]. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.
149: Enter Relhavent
September 14, 2021 19:21 - 58 minutes - 56.5 MBEPISODE 149: Enter Relhavent Have a helpdesk nightmare to share? Send it to us at [email protected]. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.
148: Unsolvable Trouble Ticket
August 10, 2021 19:53 - 53 minutes - 51.6 MBEPISODE 148: Unsolvable Trouble Ticket Everyone's favorite segment remains - the Limerick Challenge. Especially Mr. Hnaknaw! Have a helpdesk nightmare to share? Send it to us at [email protected]. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.
147: I Love Limericks
June 15, 2021 10:00 - 1 hour - 61 MBEPISODE 147: I Love Limericks Everyone's favorite segment remains - the Limerick Challenge. Especially Mr. Hnaknaw! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: ...
Episode 146: The Discord One
May 25, 2021 11:00 - 54 minutes - 52.9 MBEPISODE 146: The Discord One The audio is fully brought to you by Discord this episode, since the editing laptop Mark used sh*t the bed. Back to normal next week! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some backg...
146: The Discord One
May 25, 2021 11:00 - 54 minutes - 52.9 MBEPISODE 146: The Discord One The audio is fully brought to you by Discord this episode, since the editing laptop Mark used sh*t the bed. Back to normal next week! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some backg...
145: It Did It Before
May 16, 2021 22:05 - 57 minutes - 53 MBEPISODE 145: It Did It Before Just because it did it before... doesn't mean it ever should have. This was meant to go out May 4th! Woops! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via crea...
Episode 145: It Did It Before
May 16, 2021 22:05 - 57 minutes - 53 MBEPISODE 145: It Did It Before Just because it did it before... doesn't mean it ever should have. This was meant to go out May 4th! Woops! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via crea...
144: Dank Chicky Nuggies
April 20, 2021 11:00 - 1 hour - 58.3 MBEPISODE 144: Dank Chicky Nuggies Yahoo Answers is finally going away this time (probably), so we have our new Limerick Challenge to take its place. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music use...
143: Vaccinated And It Feels So Good
April 06, 2021 11:00 - 49 minutes - 48.1 MBEPISODE 143: Vaccinated and it Feels So Good Mark, Dave and Original Austin chat about COVID vaccinations along with our usual shenanigans. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via cr...
142: Used Footbaths
March 23, 2021 12:00 - 1 hour - 70 MBEPISODE 142: Used Footbaths Cody reveals a startling reality from his childhood. Also there are 5 of us now. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://...
141: The Market Will Regulate Itself
March 12, 2021 12:47 - 59 minutes - 57.5 MBEPISODE 141: The Market Will Regulate Itself For some reason we talk about Fiverr during this episode and how good/not-good that is for creators. So the title is satire? We're The Onion now? Plus our usual shenanigans and a special guest! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https...
140: Adaba Phatashap
March 03, 2021 17:45 - 1 hour - 60.4 MBEPISODE 140: Adaba Phatashap Our usual shenanigans and mayhem, join us won't you? Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ A...
139: Would You Rather?
February 09, 2021 15:24 - 56 minutes - 54.7 MBEPISODE 139: Would You Rather? We play a new game no one has ever head of before on top of our normal shenanigans. Would you rather? Play along! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used v...
138: Who Knows Something About Servers?
January 30, 2021 18:20 - 55 minutes - 53.9 MBEPISODE 138: Who Knows Something About Servers? I mean we all do in IT to a certain degree. But that's not the real question for this redditor's user, of course. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some backgr...
137: Twitch and Jitsi
January 13, 2021 12:00 - 1 hour - 61.6 MBEPISODE 137: Twitch and Jitsi We're testing out Jitsi AND we're back streaming on twitch! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesound...
136: Why Are You Arguing?
January 07, 2021 12:00 - 24 minutes - 25.3 MBEPISODE 136: Why Are You Arguing? Just don't argue with tech support. Even if you think you're right (you aren't). Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: h...
135: New Year New Me
January 01, 2021 12:00 - 53 minutes - 51.2 MBEPISODE 135: New Year New Me This is our first episode of 2021! We made it everyone, well done! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefre...
134: What is Google?
December 22, 2020 12:00 - 24 minutes - 24.8 MBEPISODE 134: What is Google? You wouldn't think a support tech would actually ask "what is Google?" in a serious way... Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons licen...
133: The Pound Sign
December 16, 2020 00:23 - 58 minutes - 56.1 MBEPISODE 133: The Pound Sign You'd think saying pound sign would be less confusing to certain age groups than hashtag. You'd be wrong. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative...
132: Something In the Air
December 01, 2020 12:00 - 52 minutes - 50.9 MBEPISODE 132: Something In The Air Something must be in the air. We had a Friday the 13th recently, didn't we? Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http:/...
131: My PC Only Runs BIOS?
November 11, 2020 23:33 - 49 minutes - 47.7 MBEPISODE 131: My PC Only Runs BIOS? A user thought he could run his computer only in BIOS... which I guess, technically, you... can? Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative c...
130: It's Not Your Alarm
October 24, 2020 19:13 - 56 minutes - 54.1 MBEPISODE 130: It's Not Your Alarm, Man We talk about a few different alarm/beeping issues this week. It's not what you think. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons ...
129: Kids, Don't Eat Batteries
October 07, 2020 00:46 - 55 minutes - 52.4 MBEPISODE 129: Kids, Don't Eat Batteries You need to get those batteries coated in something that tastes nasty so kids stop putting them in their mouths and eating them. Apparently. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwor...
128: Can We Skip Those Steps
September 18, 2020 11:00 - 53 minutes - 50.7 MBEPISODE 128: Can We Skip Those Steps? Yes, it sucks to have to do all the troubleshooting steps. But no, there's a reason we do not skip them. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via...
127: Craigbot
September 08, 2020 11:00 - 50 minutes - 48.2 MBEPISODE 127: Craigbot Craigbot: it's supposed to just work. Unless it doesn't. We do our usual shenanigans complete with 2/4 of us blue screening during recording. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some ba...
126: Caution: Exploding Hard Drives
September 01, 2020 10:00 - 35 minutes - 34.8 MBEPISODE 126: Caution: Exploding Hard Drives Some IT guys connected to a warehouse/manufacturing facility get to have lots of fun exploding hard drives to erase the data. Jealous. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwo...
125: There's No Paper On Our End
August 22, 2020 01:25 - 58 minutes - 56 MBEPISODE 125: There's No Paper On Our End When told a printer has a paper jam, a user asks "Oh - is that on our end or on yours?" I'm sorry... what? Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music u...
124: That's Because It's a Screenshot
August 07, 2020 12:00 - 1 hour - 63.1 MBEPISODE 124: That's Because It's a Screenshot A user can't get a program to open on the desktop. When remoting in, turns out he's trying to click on the icon in a screenshot. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.c...
123: One of the Good Ones
July 28, 2020 11:00 - 51 minutes - 49.7 MBEPISODE 123: One of the Good Ones Not all helpdesk tickets or issues are nightmares. Sometimes it's just a good day! Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Our Patreon is taking a break. If you're a current pat...
122: 10 Plagues of Egypt
July 14, 2020 11:00 - 51 minutes - 48.8 MBEPISODE 122: 10 Plagues of Egypt Sometimes there's flies in the office. And it's a real mess. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightmares at any level to get...
121: Black Wall Street (Halfway Podcast)
July 07, 2020 11:00 - 51 minutes - 55.6 MBEPISODE 121: Black Wall Street (Halfway Podcast) This week's crossover is the story of Black Wall Street and the massacre of hundreds of black Tulsans by white racists in 1921. Find Halfway Podcast at www.halfwaynetwork.com Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpd...
120: I Didn't Touch Anything
June 24, 2020 11:00 - 56 minutes - 54.1 MBEPISODE 120: I Didn't Touch Anything When somebody says they didn't touch anything.... and the configuration is completely opposite of the way you left it... that might not be true. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwayne...
119: One Button Solution
June 17, 2020 10:00 - 41 minutes - 40.4 MBEPISODE 119: One-Button Solution Sometimes marketing is confusing for users. And you get to make a "one-button solution" that's not at all what it seems. Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon ...
118: It Says Locked
June 13, 2020 11:00 - 50 minutes - 47.9 MBEPISODE 118: It Says Locked Sometimes, locked doesn't mean what you think it does... Have a helpdesk nightmare to share? Send it to us at [email protected] or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show! FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightmares at any level to get the epis...
117: That's Not Your ID Card
June 02, 2020 11:00 - 27 minutes - 27.5 MBEPISODE 115: Outlook Witch When you issue ID cards for work-from-home users, but instead of using them... they try to hold up their driver's license to the keyboard to authenticate. /r/talesfromtechsupport Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com ...
116: Hello, Wrong Number
May 26, 2020 11:00 - 41 minutes - 40.5 MBEPISODE 116: Hello, Wrong Number Mark (and later, Cody) reads and talks about some fun Reddits on r/talesfromtechsupport. One is a throwback to Southpark, one is how to confuse Indiana with India, and a classic "why can't you help me print" scenario. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares ...
115: Outlook Witch
May 19, 2020 11:00 - 29 minutes - 29.1 MBEPISODE 115: Outlook Witch This one is a Mark-only episode. We end up with 2 main reddit topics - PSoD and Outlook. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightma...
114: Loose-Format Corona
May 12, 2020 11:00 - 43 minutes - 42 MBEPISODE 114: Loose-Format Corona Mark, Cody and Dave go loose-format this week and talk about Mark having the novel coronavirus, the best video games, and more! Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our ...
113: Apple & Google & Contact Tracing
April 28, 2020 11:00 - 39 minutes - 35.9 MBEPISODE 113: Apple & Google & Contact Tracing Mark, Cody and Dave talk about Apple & Google's plans to help address contact tracing related to COVID19. Good idea? Bad idea? Too big brother? Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www....
112: Do I Just Press Continue?
April 21, 2020 11:00 - 33 minutes - 31.7 MBEPISODE 112: Do I Just Press Continue? You know when you walk a user through correctly configuring an entire system... and they press continue? On reformatting that system? Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.co...
CROSSOVER: Triangle Shirtwaist Fire
April 07, 2020 11:00 - 32 minutes - 38.3 MBCROSSOVER: Triangle Shirtwaist Fire In the early 1900s, a shirtwaist factory caught on fire. In just a few minutes, over 100 young women would be dead. Ant it was all completely avoidable. The Halfway Podcast is now live on the Halfway Network. You can find all the episodes there and a new one every week. It's a Dark History show - so not just true crime and murder but all kinds of dark history. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our ...
111: Corona-What?
March 31, 2020 11:00 - 56 minutes - 52.3 MBEPISODE 111: Corona-What? Mark and Dave talk about what's happening with COVID-19 and how it affects helpdesk and support folks. Lots of remote workers and VPN and Remote Connection issues! Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www....
110: Leap Year Fiascos
March 24, 2020 11:00 - 25 minutes - 23.9 MBEPISODE 110: LEAP YEAR FIASCOS What happens when you don't prep your systems for the eventuality (every 4 years) of a February 29th? Yeah. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patr...
109: Patience, Young Padewan
March 17, 2020 11:00 - 39 minutes - 37.1 MBEPISODE 109: PATIENCE, YOUNG PADEWAN A demanding, and uncooperative, helpdesk requester puts ThePoutineSystem's patience to the test. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.c...
108: Hub Upon Hub
March 10, 2020 11:00 - 31 minutes - 30 MBEPISODE 108: HUB UPON HUB A user submits a ticket reporting a slow computer. What turns out to be the problem? Hub upon hub upon hub for USBs all connected at the same time. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.c...
107: Read the Error Message
February 18, 2020 12:00 - 31 minutes - 29.7 MBEpisode 107: Read the Error Message During a Microsoft Exchange migration, mkaibear's team had to include "If you see a message telling you to restart Outlook, please restart outlook" in an email memo. I know right? Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknight...
106: The IT Plumber
February 11, 2020 12:00 - 26 minutes - 25.2 MBEpisode 106: The IT Plumber Sometimes in tech, we have to do work that's outside of our... actual scope of work. Like plumbing! Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/hel...
105: Clueless in Cyberspace
February 04, 2020 12:00 - 31 minutes - 29.7 MBEpisode 105: Clueless in Cyberspace Have you ever had a user who didn't know what an exclamation point was? Yeah. It's that bad. Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/he...
104: Can't Make This Up
February 03, 2020 00:33 - 1 hour - 65.8 MBEpisode 104: Can't Make This Up Sometimes there are support calls that are just so wild... you can't make that shiz up. This is one of those episodes. This is also our last hour-long episode. More info on that to come! Have a helpdesk nightmare to share? Send it to us at [email protected] Find our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found. FIND US ONLINE Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdeskni...