Help! My Business is Growing
81 episodes - English - Latest episode: 7 days ago - ★★★★★ - 9 ratingsIf you have a business that's growing and you're both excited and terrified at the same time - this is a podcast for you! You'll get actionable advice on how to grow a business in a way that is healthy and sustainable.
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Episodes
How effective change management drives business success, with Ursula Jorch
April 12, 2024 12:00 - 34 minutes - 23.4 MBChange is part and parcel of running a growing business. But with change comes resistance, disrupting operations and creating hurdles that can strain your workload and more importantly, your finances. So what can you do to manage change effectively? Are there specific steps to take that will guarantee a smooth transition? And most importantly, how do you get your team to embrace change positively? In this episode, Ursula Jorch discusses the essential elements of change management and s...
Overcoming employee performance issues, with Barbara Mason
April 05, 2024 12:00 - 30 minutes - 20.8 MBStruggling with poor performance in your business? Whether it's employees always running late, missing deadlines, or failing to meet expectations, it’s stressful and will eventually affect your bottom line. So, what's causing all the chaos? Is it a communication breakdown? Are there gaps in your onboarding processes? Or are your leaders not stepping up? Discovering the root causes of poor performance is key to implementing meaningful changes. But how do you identify and address these ...
Building an effective B2B sales process, with Liz Heiman
March 29, 2024 12:00 - 38 minutes - 26.7 MBWhen growing your B2B operations, having an effective sales process in place is key. It serves as a guide for you and your clients - from the initial interest stage until you finally close the deal. But in B2B operations your sales funnel is more complex. There are more decision-makers, longer sales cycles, and more barriers to sales such as company accreditation or procurement checklists and so on. If you don't have an effective sales process in place, things can get chaotic really fast....
Transforming marketing spend into business growth, with Sean Doyle
March 22, 2024 12:00 - 35 minutes - 24.2 MBIn tough times, many businesses feel the urge to cut back on marketing spending. But what's the potential downside? Your brand might start to fade away, missing chances to connect with customers and falling behind the competition. Marketing isn't just about letting the world know about your business. It's also a powerful tool to control your business. It directly affects your cash flow and drives your bottom line. So, how do you make sure your marketing budget is working as hard as pos...
How to become a customer-centric business - and why it matters, with Chris Hood
March 08, 2024 13:00 - 39 minutes - 27.1 MBIf you have a customer-centric business, it means your customers are at the heart of everything you do. And this is a good thing because happy customers equals a thriving business. But sadly, many small businesses struggle to make this happen beyond their team members on the front lines. And this is a problem since customer satisfaction is crucial to your success. So what do you need to do to make your business truly customer-centric? What exactly does being customer-centric entail? An...
Fire Yourself First: Jeff Russell's guide to successfully growing your business
February 23, 2024 13:00 - 48 minutes - 33.4 MBEver found yourself drowning in the tedium and mundane tasks of running a business, wondering if there's a way to escape and get your life back? What if we told you that, "Yes! there is a way!" And that it's absolutely possible to lead a fulfilled life while working fewer hours, whether you're managing one successful business or multiple ventures. Does it sound too good to be true? It's not! In this episode, our guest Jeff Russell shares his journey of building multiple thriving busin...
The impact of HR investigations in small businesses, with Jill Avey
February 16, 2024 13:00 - 46 minutes - 31.9 MBHandling HR investigations can be a potential minefield for any business, especially those that are smaller but currently growing. It’s natural to feel overwhelmed when faced with employee complaints, wrongful termination claims, or accusations of workplace bullying and harassment. Yet these investigations matter because they can make or break your business. If resolved successfully, they'll protect your business and your employees. If you ignore or mishandle them, it could cause you ...
Overcoming imposter syndrome as a business owner, with Andy Hite
December 01, 2023 15:00 - 32 minutes - 22.1 MBHave you ever had that nagging feeling that you don't measure up? Do you live in constant fear that your success is just a fluke? Are you worried you'll be unmasked as someone without a clue what they're doing? It's the relentless struggle known as Imposter Syndrome, and it's something that even the most successful entrepreneurs suffer from. Imposter Syndrome doesn't discriminate. It haunts people in their personal and professional lives, sabotaging confidence and stifling potential. ...
How to successfully implement HubSpot, with Jennelle McGrath
November 24, 2023 13:00 - 39 minutes - 27.5 MBWhile HubSpot has many features, it can also seem overwhelming. With so much going on, it’s hard to know where to start or how to make the most of it. And if you're not careful, you can easily get bogged down in all the (helpful) bells and whistles and lose sight of your overall goals. So, what exactly is HubSpot? Why do businesses love it? What makes it different from other CRM platforms? And how do you go about implementing it into your business? In this episode, my guest Jenelle...
How to make a business name memorable, with Alexandra Watkins of Eat My Words
November 17, 2023 13:00 - 40 minutes - 27.8 MBThe art of naming may seem secondary to finances and operations, but it's incredibly important because your name can make or break your brand. So how do you choose the right name? What are the methods or surefire hacks to create one that clicks? How do you craft a name that leaves a lasting impression and attracts customers? What's the secret to unlocking naming success? And how do you ensure that this process becomes the foundation for your long-term success? In this episode, my guest...
How to make a business name memorable, with Alexandra Watkins
November 17, 2023 13:00 - 40 minutes - 27.8 MBThe art of naming may seem secondary to finances and operations, but it's incredibly important because your name can make or break your brand. So how do you choose the right name? What are the methods or surefire hacks to create one that clicks? How do you craft a name that leaves a lasting impression and attracts customers? What's the secret to unlocking naming success? And how do you ensure that this process becomes the foundation for your long-term success? In this episode, my guest...
How to hire top sales people for your growing business, with Dan Fantasia
November 10, 2023 13:00 - 37 minutes - 25.7 MBSales can get complicated, especially for smaller or rapidly growing companies. Your sales process might seem like a maze, and disorganized data only makes it worse. Losing potential customers is frustrating and puts pressure on meeting targets. So how do you build or streamline your sales process? Where do you find the right sales talent? And most importantly, how can you ensure this process becomes the foundation for your long-term success? In this episode, our guest Dan Fantasia provi...
Protecting intellectual property in service-based businesses, with Erin Austin
November 03, 2023 12:00 - 39 minutes - 26.9 MBIntellectual property is a vital business asset that needs protection. It includes all your ideas, creations, products/services that drive growth. If you don't protect your intellectual property (IP), you risk competitors stealing or copying what you do, which could lead to lost revenue. The digital age has further complicated matters. It is now very easy to accidentally copy someone else's work, thanks to the rise of AI and automation that continue to blur the lines between innovation a...
Achieving Business Growth with EOS, with Rebecca Finken
October 27, 2023 12:00 - 41 minutes - 28.7 MBEvery business faces challenges as it grows. And to manage these challenges, more and more owners are embracing EOS – the Entrepreneurial Operating System. EOS isn't your usual business guide; it's a complete system that aligns everyone in the company. This alignment is crucial because businesses with a united (and accountable) team tend to be more profitable and financially secure. EOS encourages every team member, from top to bottom, to think like an entrepreneur. This collective min...
How press releases build buzz and grow your small business, with Mickie Kennedy
October 18, 2023 00:00 - 36 minutes - 25.3 MBPress releases aren't just words on paper. When done right, they can capture media attention, expand your audiences, and fuel business growth. But how do you begin? What do you talk about? Will anyone listen? How can you create press releases that grab both readers and journalists? And once you've told your story, how do you share it with the world? In this episode, Mickie Kennedy and I explore the potential of press releases for small business owners. He'll walk us through why they ...
Maximizing labor efficiency for your growing business, with Herb Cogliano
September 01, 2023 12:00 - 33 minutes - 22.8 MBSustaining a business becomes challenging as labor costs rise, especially in the service industry, where people play a central role. You must keep your eye on your bottom line but also prioritize your employees' well-being. So how do you strike this balance? Through labor efficiency, or making the most of your workforce's talents, time, and resources to get things done smarter and faster. But what is labor efficiency exactly? How does it work? How do you implement it successfully? An...
Increasing productivity through an organized workspace, with Gayle Gruenberg
August 04, 2023 12:00 - 28 minutes - 19.5 MBDealing with a messy desk while running a growing business? It can seriously get in the way of your productivity. Staying on top of your game becomes a struggle when things are scattered, lost, and disorganized. Beyond the mess, a cluttered workspace disrupts focus, clarity, and completing tasks essential for business growth. Distractions multiply, stress builds up, and finding what you need becomes a scavenger hunt that eats your valuable time. So, where do you start taking charge of the ...
Industry Deep Dive - Construction: How to effectively manage subcontractors using EOS, with John Glover
July 21, 2023 12:00 - 47 minutes - 32.7 MBConstruction is a challenging industry where human creativity works magic, turning engineering and architectural plans into actual structures. And while they make building something easy from the ground up, hidden beneath the surface lies a maze of intricate project management complexities that you won't find in other industries. With so many moving parts and a heavy reliance on subcontractors, success requires skillful coordination of teams, schedules, and resources. So what can you do...
Overcoming workplace dysfunction, with Zach Montroy
July 14, 2023 12:00 - 36 minutes - 24.9 MBDoes your workplace resemble a battlefield where no one collaborates, communication constantly breaks down, and productivity takes a hit? Are your people more invested in politicking, one-upmanship, and other internal conflicts than driving the business forward? If this sounds familiar, it's a sign that your business is grappling with dysfunctional team dynamics where power struggles, lack of trust, and poor communication make success a challenge. But what leads to this dysfunction in th...
How using challenger branding accelerates business growth, with Mike Sullivan
July 07, 2023 12:00 - 39 minutes - 26.9 MBGrowing your business is no easy feat, especially when faced with intense competition. With numerous players fighting tooth and nail for the same customer base, it's easy to fade into obscurity. However, there's a game-changing strategy that many businesses fail to consider: Challenger Branding. This approach allows you to carve out a distinct brand identity and differentiate yourself from competitors. But what exactly is challenger branding? Will it work for a small business? And how ...
Cybersecurity essentials for small businesses, with Bryant Tow
June 30, 2023 12:00 - 44 minutes - 30.8 MBAs a small business owner, the last thing you want to worry about is a cybersecurity breach that could potentially ruin your business. But what do you do if you've already been attacked and your systems are taken hostage? Do you pay the ransom? Do you ignore them and start again from scratch? Do you find a friendly yet quirky hacker to help you take the thieves down like in the movies? What can you do to protect your data and save your company? In today's episode, our guest Bryant ...
How to be a great podcast guest, with Tom Schwab
June 23, 2023 12:00 - 42 minutes - 29 MBGuest podcasting is an excellent strategy to leverage the power of podcasts for business development, expanding your network, and building your brand. Not only does it allow you to showcase your expertise, but you’ll reach new audiences through valuable and engaging content. But with so many shows available, how do you select the right one to guest in? And if you're hosting, how do you choose the ideal guest? In today's episode, our guest Tom Schwab and I will explore the ins and outs...
Navigating conflict in a growing business, with Sheila Lambert
May 19, 2023 12:00 - 35 minutes - 24.7 MBDifficult conversations with employees and clients are inevitable. These conversations could range from addressing a team member's poor performance or behavioral issues or managing missed deadlines or disagreements with a client. They can get awkward and stressful, but avoiding them may cause bigger problems down the line. In today's episode, our guest Sheila Lambert and I discuss these “difficult conversations”, and she shares valuable insights on making them less intimidating and more...
Content creation for businesses in the age of AI, with Stephanie Nivinskus
May 12, 2023 12:00 - 34 minutes - 23.7 MBUnique content is critical to growing your business. But with AI like ChatGPT on the rise, staying ahead of the game is a challenge. So, how can businesses keep up? How does AI impact thought leadership content? What opportunities and obstacles come with using it? And most importantly, how can you leverage this technology to drive business growth? In today's episode, our guest Stephanie Nivinskus and I discuss all things AI, particularly ChatGPT, and how - if used properly - it can ...
Mastering the emotional side of exiting your business, with John Ovrom
May 05, 2023 12:00 - 41 minutes - 28.3 MBMany seasoned entrepreneurs pour years of blood, sweat, and tears into building a successful company. But with time, priorities change, and circumstances shift. Whether it's retirement, a new endeavor, or handing the company over to your successor, exiting your business requires careful planning and execution. So what steps do you need to take to ensure a smooth transition? How do you prepare yourself emotionally for this major life change? Joining me in today’s podcast is John Ovrom,...
Building professional and personal support systems to grow your business, with Jessica Yarbrough
April 21, 2023 12:00 - 26 minutes - 18.3 MBStarting and growing a business can be incredibly fulfilling but can quickly overwhelm many owners. Managing the increased complexity across all aspects of your operations becomes crucial as your business expands. Not only will it help increase revenue, but also help you avoid stress, burnout and even potential resentment towards your customers. So what can you do or set up, so you are better prepared to deal with these "growing pains" both in your professional and private life? In tod...
The art of exiting your business, with Patty Block
March 31, 2023 12:00 - 45 minutes - 31.5 MBAs a business owner, you know the importance of planning for success. But have you ever thought about planning for the end of your business journey? Exiting a business is a critical process that requires careful preparation. With a solid exit strategy, you can maintain control of the outcome and get all the rewards for your hard work. Whether you're looking to retire, start a new venture, or sell your business, developing an exit plan ensures a smooth transition and the best possible c...
How to build a strong sales infrastructure, with Eric Balis
March 24, 2023 12:00 - 31 minutes - 22 MBHaving a solid sales infrastructure in place has the potential to make or break your growing business. If designed - and implemented - correctly, it can help you achieve goals, increase sales, and stay ahead of the competition. But building one requires careful planning and execution, and key elements must be in place to support business growth. So what steps do you need to take to establish a sales infrastructure? And how can you ensure that it will take your business to the next level...
How to maximize business growth by hiring a Fractional COO, with Valerie Hayes
March 03, 2023 13:00 - 46 minutes - 31.7 MBStaying on top of day-to-day operations can be daunting and this can be especially challenging for small businesses with CEOs often juggling multiple roles to keep their companies running smoothly. But what happens when growth takes off and those responsibilities become too much to handle? This is where a fractional COO can be a game-changer. Their expertise and guidance can help optimize your operations and free up valuable time for you to focus on driving business growth. But what e...
Time tracking and profitability in service-based businesses, with George Wiedemann
February 24, 2023 13:00 - 32 minutes - 22.5 MBWhen running a service-based business, one of your highest costs is your labor cost. You'll need to track your employee's time to ensure your business stays profitable. Timesheets or time-tracking software protects your company, keeps you compliant, and increases productivity. You'll also see how much time each employee is spending on a particular client, which can help set the correct fees for future clients or projects. But if poorly implemented, time tracking can alienate your staff, ...
How I Grew: Thomas Padula, President and CEO of Padula Media
February 17, 2023 13:00 - 34 minutes - 23.8 MBGrowing a marketing agency is extremely tough. Beyond finding (and retaining) a steady stream of clients, you also need to hire (and keep) experts, manage time spent on projects, and keep an eye out for profitability. Our guest for today's episode of Help! My Business Is Growing is Thomas Padula, President and CEO of Padula Media Digital Marketing Agency. Thomas has been recognized as one of Chester County's 40 Under 40 millennial superstars, and his agency, Padula Media, is one of the b...
How to positively communicate changes to your employees, with Jeffrey Edwards
February 10, 2023 13:00 - 31 minutes - 21.4 MBGrowing your business means making operational changes to keep your workers and workflows efficient. These adjustments are necessary for your business to adapt and thrive. But in any organization, there will always be employees resistant to change. So how can you make transitions smoother and easier for everyone? In today's episode, our guest Jeffrey Edwards and I talk about how effective communication with all your team members will ensure that they are aligned with your business expa...
How to coach your team to become self-reliant, with Lauren Goldstein
February 03, 2023 13:00 - 37 minutes - 26.1 MBHaving a self-reliant team is crucial in growing your business. When your employees can function and thrive under minimal supervision, you can focus on more important areas that will push your business to the next level. But with employees heavily depending on you to guide their every step, you'll have less time and energy to concentrate on higher-level tasks. How can you train your workers to have enough competence and confidence to complete their work independently? In today's episo...
How I Grew: Fatimah Abbouchi, Founder and CEO of Agile Management Office
December 09, 2022 13:00 - 41 minutes - 28.3 MBOne of the most challenging aspects of starting and growing a business is transitioning from employee to entrepreneur. As an employee, you're focused on your core skill set. But in your own company, you're responsible for sales, marketing, finance and managing your people. Managing all your new tasks can get complex, but it's exciting when you get it right and can drive growth. In today's special first-anniversary episode of Help! My Business Is Growing, we welcome Fatimah Abbouchi, Foun...
How to develop systems and processes, with Jordan Schanda King
December 02, 2022 13:00 - 30 minutes - 21 MBIf running your business feels like you're in a hamster wheel, you might find it challenging to cultivate growth. When you're bogged down by admin-related to-do's, serving customers, managing your people, and more, you're missing out on opportunities that can boost sales - and your business. This is where systems and processes come into play, and having them in place can help you achieve sustainable expansion across your entire operations. But how do you go about developing systems and ...
How to delegate effectively, with Barbara Churchill
November 22, 2022 12:00 - 40 minutes - 27.8 MBEffective delegation is the trait of a successful leader. They know there is work to do and trust their teams to handle what needs to be done. Delegation empowers your people, encourages innovation, and increases productivity. Yet many business owners struggle with letting go of work, leading to burnout. So how can you delegate properly to focus on growing your business? In this episode, our guest Barbara Churchill and I discuss delegation as she shares tips on overcoming the barrier...
Successful change management strategies for your growing business, with Nikki Rogers
November 11, 2022 14:00 - 40 minutes - 27.8 MBA major key to success is Adaptability. Now that your business is growing, it's time to make systemic changes. How can you improve operations? And how can you prepare your workforce? Major adjustments require careful planning and risk assessment. You also need to keep the company culture intact as you transform your business. All these can be done if you have an organizational change management strategy in place! In this episode, our guest Nikki Rogers and I discuss effective change...
How to retain great salespeople & to dismiss those that need to go, with Judy Hoberman
November 04, 2022 12:00 - 35 minutes - 24.3 MBAn efficient sales team is vital to a profitable business, and it's a problem if people keep leaving. It might be time to dig deep into what's going on with your sales team or need to rethink your work culture. So how do you retain and motivate your top salespeople, who are keys to your business success? And for non-performers, do you try to turn them around, or is it better to let them go? How can you do it properly and without drama? In this episode, guest Judy Hoberman shares how to...
How to conquer camera fear and get started with video content, with Elaine Williams
October 28, 2022 12:00 - 35 minutes - 24.2 MBOver the last few years, there has been a sharp rise in video content, thanks to smartphones that make it so much easier to make videos and all the video-related apps now part of our daily lives, like Youtube, Snapchat, Instagram Stories and Reels, and TikTok. Video is a powerful tool in your marketing strategy, offering the opportunity to attract, engage and inspire your audience in a very real and human way. It brings your business to life so you can connect with them, evoking feelings ...
How to run an effective strategic planning meeting, with Michael Haynes
October 21, 2022 13:00 - 45 minutes - 31.1 MBAs the world evolves, it brings new markets, technology, and consumer preferences that will impact your business. To succeed, you need to adapt and keep up. With strategic planning, you develop a roadmap for business success. It's a deep dive into your business operations to find standards that boost work efficiency and productivity. But what happens during a strategic planning session? How do you conduct a successful session where you define your business strategy and develop actionable...
Traditional marketing strategies that still work in today's digital age, with Nedra Rezinas
October 18, 2022 12:00 - 39 minutes - 27.3 MBMarketing your growing business today can sometimes get overwhelming. There seems to be a never-ending list of new social media tactics and platforms to embrace. New marketing trends also pop up every few days and seem to die overnight! When surrounded by all these shiny bright objects in the form of so-called new and cutting-edge digital marketing ideas, we sometimes forget that old-school marketing strategies work too! And in today's digital chaos, kicking it “old school” might be mo...
How to hire a marketing agency, with Alicia Williams and Chris Viscomi
September 30, 2022 12:00 - 33 minutes - 23.2 MBBusiness growth requires a sound marketing plan so your company can thrive, survive, and stay successful - and relevant - in fast-changing trends and technologies. But if you don’t have the time or workforce to focus on marketing, an external marketing agency can do the heavy lifting for you. Their marketing experts can help you expand your client base, improve branding, and boost revenue. At the same time, you attend to other business matters like developing new products and services and...
How to turn your business into a successful franchise, with April Porter
September 23, 2022 12:00 - 37 minutes - 25.9 MBWhat is franchising all about? And how can it work for your business? If your business is cost-effective and easily replicated, chances are you’ll have no problems attracting franchisees. Through this strategy, you can boost profits and expand operations without substantial capital costs. But before jumping on the franchising bandwagon, you need to do a lot of prep work and planning. You may also need to shift your perspective on how you’re running the business as well. So what do you nee...
How to identify, avoid, and overcome entrepreneurial burnout, with Priscilla Stephan
September 16, 2022 12:00 - 34 minutes - 23.5 MBRunning a business can get highly stressful. Sure it's a lot of fun when you start, and it's very rewarding to see yourself achieve your goals and overcome all the hurdles in your way. But as your business continues to grow, your workload naturally gets heavier, your obstacles more challenging, and it feels like there are more and more responsibilities coming your way. You're stretched thin and unwittingly become the source of any - and maybe all - bottlenecks at work. Entrepreneurial b...
Building a better relationship with yourself and your business, with Tomika Snodgrass, CTACC
August 26, 2022 12:00 - 23 minutes - 16.3 MBYour relationship with yourself is the most important and consistent relationship you will ever have. It will have a direct impact on how you lead your growing business. In this episode of Help! My Business Is Growing; I talk to our guest Tomika Snodgrass about why cultivating a good relationship with yourself is vital to running a growing business. She walks us through the benefits of this relationship, not just to your business but to almost every other aspect of your life, and gives ...
How to choose a CRM, with Maryanne Renzetti
August 19, 2022 12:00 - 27 minutes - 18.8 MBCRM or Customer relationship management software is vital for any growing business. CRM is an extremely powerful tool that allows you to focus on your customers by building relationships with them, providing solutions, and meeting - and exceeding - their expectations. CRM makes it easier to close sales if you harness the data it gathers about customer behavior and preferences. And with pipeline information, it also helps to predict your financial performance. But seamlessly integratin...
How personal branding helps business growth, with Erica Castner
August 12, 2022 12:00 - 32 minutes - 22.2 MBOver the last few years, the concept of personal branding has taken the business world by storm. Fueled partly by the rise of social media and the need to rise above the rest of the pack, it establishes your public persona for your target audience. It is your thoughts, beliefs, and values and how you present them to the world, keeping you in control over how people should perceive you - and by extension, your business. Personal branding brings many benefits, such as increasing your visibi...
How to rebrand successfully, with Kelly Wittman
August 05, 2022 12:00 - 29 minutes - 20.1 MBWhat happens when your branding doesn't work as well as you would like? Maybe it doesn't differentiate your business from the rest of the pack, or your company has evolved, and your existing branding no longer represents what your company is today. This can be a sign that you might need to rebrand your business. And while the process may seem easy enough on paper, it might cause more harm if not done right. An effective rebrand will not only provide your company with a new look or log...
How to find and work with a professional copywriter, with Samantha Burmeister
July 29, 2022 12:00 - 33 minutes - 23 MBOne of the biggest weapons in your marketing arsenal is copywriting, and it uses words, images, and video to tell the world about your products and services. It tells your story, evokes emotions, and engages attention as it ultimately persuades, influences, and convinces your audience to buy. Sounds easy enough, but it's not. Excellent and effective copywriting is both art and science and a great way to boost your profits. So how can you make the most out of copywriting to help your grow...
How to run a business with a growth mindset, with Christopher Gittings
July 22, 2022 12:00 - 40 minutes - 27.9 MBOne quality that many successful growing businesses share is that they have engaged leaders who like to ask employees questions about what's happening in their company. For these leaders, failure or missteps are opportunities to learn. And they use these lessons as a guide to help their teams improve operations, products, and services. However, to match this leader, a successful business must also have employees who are curious, who want to learn and take both positive and negative feedb...