HC360 #003 - Healthcare Preventative Maintence and Service with Dwight Hines
The Scott E. Burgess Show
English - November 02, 2019 19:47 - 57 minutes - 45.9 MB - ★★★★★ - 74 ratingsMedicine Health & Fitness Technology hai healthcare hospital infectioncontrol infections ssi surgeons surgery surgicalsiteinfection wellness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Join me in a conversation with Dwight Hines, someone who I have worked shoulder to shoulder with in many projects over a span of 7 years, and who I refer to as the highest level field service technician ever, and also a dear friend. We have been through it all Dwight and I, and today we will dig deeper into the world of service - including the deductive reasoning mindset, collaborating communication, the need for fluidity, and how Dwight makes others look like the hero. You will hear Dwight’s personal quest to solve his own daughter’s undiagnosed and time dependent medical condition, and receive our advice from within the healthcare blackbox, such as the need to ask the uncomfortable questions. We will talk about the future of service and how modularity and artificial intelligence will play a role in better, more efficient, equipment servicing. I hope you will join us.
Healthcare360 Host:
Scott E. Burgess
www.ScottEBurgess.com
[email protected]
Healthcare360 Magic Maker:
Michelle Burgess
[email protected]
Guest Contact Info:
Dwight Hines
linkedin.com/in/dwighthines
Music provided by:
IMMEX - Blue Shark
https://www.youtube.com/watch?v=r1pmz9IJ1CA
Artwork Provided by:
Zaky
[email protected]
Waqar Mughal
[email protected]
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