19: How Cross-Cultural Sensitivity Leads to a Better Healthcare Experience w/ Lisa DeRoche
Healthcare Simplified
English - March 06, 2018 10:00 - 19 minutes - 18.1 MB - ★★★★★ - 10 ratingsManagement Business Health & Fitness Medicine employeebenefits reimbursement transparency conciergecare healthcarepricing healthcareregulation selfinsurance Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 18: Report Cards for Healthcare w/ Beatriz Coningham
We’re all just asking for a little respect.
We all have different backgrounds, cultures, income-levels, and experiences. Our co-workers, bosses, and customers all have different ways of seeing the world than we do.
Those differences can divide us and make it harder to work together, or they can be a reminder to treat each other with the same respect we want to receive.
That’s why cross-cultural sensitivity in the workplace is and always will be important.
In this episode, Lisa DeRoche, VP of Human Resources at Brightpoint Health, discusses how promoting cross-cultural sensitivity and respect for both patients and peers leads to a better healthcare experience for everyone.