048 - Michel Tschann CEO: Hospitality Series - Shin Hotels and Spa, The Resilience of Old Hotel Chains
Heads Talk
English - July 18, 2021 00:00 - 39 minutes - 26.9 MB - ★★★★★ - 175 ratingsManagement Business News Business News management business ceo boardroom c level executives business leaders executives heads of multinationals decision makers corporate Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Episode Title:- 🇫🇷The Resilience of Old Hotel Chains🇫🇷
What an interesting conversation I had in this episode on #HeadsTalk and a continuation of the #HTHospitalitySeries. Michel Tschann, is the #CEO of the Shin Hotels and Spa and has literally been in this business all of his life. He heads a hotel chain that has been passed down the generations and he talked to #HeadsTalk about the resilience of the old hotels during this pandemic.
Michel, with his hotel chain, was sustainable before it became ‘fashionable’, in fact decades before. Have a listen to Michel as we explore crisis management, redevelopment and the traditional art of Customer Relationship Management.
Topics Covered: #TraditionalCRM #HotelChains #ETourism #FrenchTourismIndustry #ExpectationManagement
So download⏳grab a cup of Green Tea ☕️& have a listen🛋
#HeadsTalkPodcast #AFlyOnTheBoardroomWall #HTSeries #FrenchTourism #ShinHotels
[Apologies for the intermittent background noise. It was beyond my control. Workmen in the hotel.]
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