24: Tim Kidd on Putting People First

This episode features Tim Kidd, the Europanel Managing Director for Kantar’s Worldpanel division, with responsibility for the UK, France, Spain, Ireland, Portugal, Greece plus the US. Kantar Worldpanel is centred on the creation of data and insight to help clients understand people better (specifically what they buy and consume) and to inspire growth.

Tim has been in the business for 27 years and is retiring at the end of March, which will be a sad and happy day in equal measure. He believes strongly that if we get the people part of business “right”, then clients will get more value from their relationship with us and this in turn will lead to us having a stronger business ourselves. And by “right” he means that everyone in the team knows where we’re going, what their part in that is, is able to grow personally, is valued and respected and has fun along the way too. Many companies talk about people, but he hopes his legacy will be a to have a led a team where the people focus is authentic.

Tim and I discuss what makes a good leader, what it means to put people first, and what practical steps you can take to make it a reality!

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