Dr. Saleema Amershi and researchers at Microsoft have published 18 guidelines for Human-AI Interaction that prescribe how an AI system should behave upon initial interaction, as the user interacts with the system, when the system is wrong, and over time. Scott talks with Dr. Amershi about the how and why of these rules and why they are so important.

Guidelines for Human AI Interaction Design
Guidelines for Human AI Interaction Design - PDF