47 - How Customer Feedback Can Drive Your Business w/Gavin Zuchlinski on Hack the Process Podcast
Hack the Process: Mindful Meaningful Progress on Your Plans
English - August 09, 2017 05:39 - 46 minutes - 43 MB - ★★★★★ - 16 ratingsCareers Business Society & Culture Personal Journals action mindful meaningful process systems lifestyle career growth sustainable productivity Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
When he started building Acuity Scheduler back in 2007, Gavin Zuchlinski was trying to help his mother solve scheduling problems for her massage business. But as more people started using the product, he listened to every piece of customer feedback, building a passionate user base, and a product that responded to the evolving small business market. In this episode, Gavin will tell us why he left a job he loved to turn his side hustle into a full time role, how growing up with entrepreneurial parents helped support his choices, and what the challenge is like when learning to delegate while growing the company he built from the ground up.