Grow Your Clinic
294 episodes - English - Latest episode: 28 days ago - ★★★★★ - 2 ratingsPodcasts from the Clinic Mastery team that will help you deliver amazing client experiences to grow your clinic. Build a health clinic that creates amazing experiences and outcomes for your clients, and gives you the skills and freedom as a business owner.
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Episodes
Joel Friedlaender: AI's Impact on Healthcare, Innovative Leadership Strategies, and Team Retention | GYC Podcast E278
June 06, 2024 01:00 - 42 minutes - 29 MBStart your free 30-day trial of Allie: https://www.allieclinics.com/ Resources: https://www.cliniko.com/connected-apps/allie/ https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/ https://www.cliniko.com/tools/cost-of-practitioner-leaving/ https://www.cliniko.com/connected-apps/ Unlock the future of healthcare with our latest Grow Your Clinic podcast episode, featuring Joel Friedlaender, founder of Cliniko. Ever wondered how artificial intelligence might transform your cli...
Daniel Gibbs: Revolutionise Clinic Operations with AI, Effective AI-Prompting, and Marketing Mastery | GYC Podcast E277
May 30, 2024 02:00 - 44 minutes - 30.6 MBThink AI can't revolutionise your clinic? Think again. In this episode of the Grow Your Clinic podcast, we reveal how the free version of ChatGPT can transform your clinic's operations, making your processes more efficient and less reliant on individual staff members. Through our Member Immersions series, we guide you on how to tackle the challenges of implementing new technology in a structured, manageable way. You'll learn how to input quality data to get the best outputs from AI, whether ...
Michael Rizk: The Power of Vulnerability for Stronger Team Culture and Effective Feedback | GYC Podcast E276
April 15, 2024 22:00 - 46 minutes - 32.1 MBUnlock the transformative power of vulnerability within your clinic's team culture with Michael Rizk's expert insights on our latest podcast episode. Our in-depth conversation will equip you with the tools to foster an environment of trust, where team members can be their authentic selves. Discover how this authenticity leads to stronger connections, a supportive atmosphere, and ultimately, a high-performing culture. Dive into the delicate art of feedback and accountability with us, as we ...
Jack O'Brien: Don't start a clinic, risks, pitfalls and priorities for clinic startups | GYC Podcast E275
April 09, 2024 22:00 - 55 minutes - 38.4 MBStepping into the clinic ownership arena is no walk in the park, and we're pulling back the curtain to reveal the unvarnished truth. Alongside Jack, we've dedicated this episode to guiding you through the ownership odyssey, tackling topics from time management to the entrepreneurial mindset needed to flourish. If you've been pondering whether to leap into healthcare business ownership, we guarantee insights that'll arm you with the knowledge to make an informed decision. Embarking on the jo...
Michael Rizk: Run a Clinic Remotely, Master Team Culture, Co-consulting, and Productivity Hacks | GYC Podcast E274
March 11, 2024 20:00 - 47 minutes - 32.6 MBIn this episode of the Grow Your Clinic Podcast, Michael shares his insights on running a clinic remotely and reducing operational reliance on clinic owners. He discusses the importance of thinking differently, facing challenges, and embracing imperfections. Michael's experience in supporting startup clinics offers practical advice on sustainable clinic growth. Tune in to learn how to think differently and challenge the norm in business and clinic management. Timestamps 00:37 | Michael'...
Tinashe Dune: From Financial Burden to Clinic for Good, and more | GYC Podcast E273
December 23, 2023 02:00 - 38 minutes - 26.4 MBIn this episode, Tinashe shares her personal experience of imposter syndrome and struggling financially. We discuss the importance of seeking advice and support, which ultimately leads to a positive change in life and business. Tinashe reflects on her clinic transformation and how knowing her numbers was the catalyst. Tune in to hear this inspiring story of overcoming imposter syndrome and success from knowing your worth. Quotes "I've put in so much time and money and effort. Surely ther...
Sarah Morris: Signs of ADHD, creating a meaningful life, and more | GYC Podcast E272
December 20, 2023 21:00 - 52 minutes - 36.3 MBIn this episode, clinical psychologist Sarah Morris discusses the increase in awareness and effectiveness of treatments for people with ADHD. We explore the challenges of sustaining attention and structuring one's day. The importance of recognising ADHD as a difference rather than a brokenness, and the power of having mentors in life. Tune in to gain valuable insights on managing work and life with ADHD. Quotes "ADHD is part of the normal spectrum of society, the same as height." "T...
Shawn Goldberg: Preventing Burnout at Work, Employee Assistance Program, and more | GYC Podcast E271
November 07, 2023 19:00 - 54 minutes - 37.7 MBIn this episode, Ben speaks with Shawn Goldberg, director and clinical psychologist at Mind Up Psychology. They discuss burnout and how it affects practitioners in the healthcare industry. The importance of Employee Assistance Programs (EAP) and how clinic owners can support their team members to prevent burnout. The conversation also touches on imposter syndrome and its connection to burnout. Tune in to gain valuable insights on managing and preventing burnout in the workplace. Quotes ...
Scott Marcaccio: Scale Team and Culture, Emotional Mastery in Leadership, Myodetox, and more | GYC Podcast E270
October 23, 2023 20:00 - 46 minutes - 32.1 MBIn this episode, Ben speaks with Scott Marcaccio, the CEO and co-founder of Myodetox. They delve into the topic of building a reputable brand and maintaining a distinct culture while scaling a team. Scott shares insights on attracting A-grade talent, replicating culture in different locations, and the importance of self-awareness and emotional intelligence in leadership. They also discuss the role of journaling and reflection in personal development and decision-making. Tune in to gain v...
Daniel Gibbs: 6 Steps Coming Off the Tools, Reducing Clinical Reliance, and more | GYC Podcast E269
September 11, 2023 20:00 - 52 minutes - 35.9 MBIn this episode, we sit down with Daniel Gibbs, the co-founder of Clinic Mastery. Dan shares his expertise in creating scalable business systems and his journey from clinician to business owner. He also delves into the challenges of transitioning and supporting team members through this process, while maintaining strong relationships with clients. The episode covers a six-step process for successfully and sustainably coming off the tools, emphasizing the importance of individualized growt...
Joey Coleman: Never Lose An Employee Again, and more | GYC Podcast E268
August 28, 2023 20:00 - 53 minutes - 36.5 MBThis week on the podcast, Ben speaks with Joey Coleman, an expert in customer and employee retention. Joey shares his methodology for improving customer and employee retention in the first 100 days, as outlined in his book "Never Lose a Customer Again." He also discusses his newest book, "Never Lose an Employee Again," which focuses on reducing turnover and increasing employee engagement. Joey covers the eight phases of the new team member journey, from recruitment to becoming an advocate...
Slack: Delegating, Accountability Systems and Reporting Templates | GYC Podcast E267
August 23, 2023 07:00 - 14 minutes - 9.83 MBIn this episode, Ben Lynch discusses the importance of delegating with confidence in order to reduce reliance on oneself and others, emphasizing on efficiency, avoiding abdication and micromanagement. Ben also talks about a simple method for successful delegation and highlights the significance of a strong performance culture in high-performing clinics. Quotes 00:31 - "So often when we get the opportunity to delegate, it's a real milestone or moment to celebrate because we are so often th...
Peter Flynn: Lessons learned from scaling a multi-site clinic | GYC Podcast E266
August 14, 2023 20:00 - 36 minutes - 25.2 MBThis week, Peter Flynn, a Partner at Clinic Mastery, joins us on the podcast to talk about his journey of starting a physiotherapy clinic and scaling it to multiple locations. Pete shares the challenges he faced as a first time clinic owner, as well as the lessons he learned along the way. You’ll gain insights into the realities of starting your own clinic, managing a clinic business, and the importance of finding your genius. Quotes 08:44 - "Being a good human is a really good strategy ...
Ben Lynch: Reducing decision-making reliance as you grow (Delegation of Authority) | GYC Podcast E265
August 07, 2023 20:00 - 8 minutes - 6.11 MBIn this episode, we discuss the importance of delegations of authority in reducing reliance on the clinic owner and improving decision-making processes. Ben talks about how delegation of authority allows for clear identification of who can make specific decisions within the clinic. By documenting the responsibilities and authority of each role, the clinic owner can create a more structured and purposeful decision-making process, which helps to reduce overwhelm and ensures that important d...
Josh Norbido: Creating memorable experiences, building your brand, and more | GYC Podcast E264
June 20, 2023 04:00 - 52 minutes - 35.8 MBThis week on the podcast, we dive into the magic of creating memorable experiences with Illusionist and Speaker, Josh Norbido. Throughout the episode, Josh shares invaluable insights on how to craft extraordinary moments with the people you work with, whether they are your team members or clients. He also talks about the impact of leaving a good impression and how these experiences affect the way people see your brand. Josh also gives some practical tips for improving client experiences an...
Mike Blackwell: Navigating grief and leadership, finding purpose, and more | GYC Podcast E263
June 12, 2023 20:00 - 39 minutes - 27.2 MBIn this episode, Mike Blackwell shares how he was able to find a bigger purpose after going through a difficult time in his life, and how he was able to navigate this period of grief while managing a growing clinic. He also gives some tips about how clinic owners can transition smoothly from a clinical consulting role to a leadership role, how to attract experienced team members to your clinic, and some principles that he practices for creating a great clinic experience. SHOW NOTES 00:00 ...
Yves Silveira: solo clinic start in granny flat, recruitment gold mine, and more | GYC Podcast E262
May 15, 2023 20:00 - 25 minutes - 17.8 MBIn this episode, we sit down with Yves Silviera, Practice Principal, and Owner of YS Physiotherapy, as he shares his journey of growing his clinic from humble beginnings in his parents’ granny flat to a thriving standalone location. We delve into how Yves works with student interns in their clinic and how he created an internship model that prepares them for a successful career. Yves also reveals the importance of having a mentor and how it helped him scale his business. Lastly, we discuss...
261 - On Leading Leadership Teams, Running a Business With Your Spouse, and Integral Theory in Leadership
April 26, 2023 21:00 - 40 minutes - 27.5 MBIn this podcast episode, Marion Giddy She shares her experience of creating a leadership team in their clinic who can support their growth and create an impact on the local community. We also explore coaching, mentoring, and the skillset Marion has developed as a leader to help grow her team. We also discuss the challenges and opportunities of starting a family while running a growing business, integral theory in leadership, and working alongside a spouse. QUOTES “Leadership coaching is r...
Marion Giddy: mixing family with business, effective leadership, and more | GYC Podcast E261
April 26, 2023 21:00 - 40 minutes - 27.5 MBIn this podcast episode, Marion Giddy shares her experience of creating a leadership team in their clinic who can support their growth and create an impact on the local community. We also explore coaching, mentoring, and the skillset Marion has developed as a leader to help grow her team. We also discuss the challenges and opportunities of starting a family while running a growing business, integral theory in leadership, and working alongside a spouse. QUOTES “Leadership coaching is relev...
260 - Lessons on Leading and Creating a High-Performing Admin Team
April 03, 2023 20:00 - 34 minutes - 23.6 MBThis week on the podcast, we are joined by Tessa Kennelly, Head of People Operations at Beyond. In this episode, we talk about the challenges and lessons Tessa learned during the COVID pandemic, tips for recruiting, attracting and retaining great team members, and how to encourage your team to practice clinic values. Tessa also shares her tips on how to overcome procrastination and dealing with the big jumps in your career. Join us for this insightful discussion! QUOTES “We acknowledge ...
Tessa Kennelly: honesty, integrity, vulnerability: keys to a successful business | GYC Podcast E260
April 03, 2023 20:00 - 34 minutes - 23.6 MBThis week on the podcast, we are joined by Tessa Kennelly, Head of People Operations at Beyond. In this episode, we talk about the challenges and lessons Tessa learned during the COVID pandemic, tips for recruiting, attracting and retaining great team members, and how to encourage your team to practice clinic values. Tessa also shares her tips on how to overcome procrastination and dealing with the big jumps in your career. Join us for this insightful discussion! QUOTES “We acknowledge ...
259 - From Therapist to Leader: Lessons Learned on the Path to Business Ownership
March 27, 2023 19:00 - 42 minutes - 29.4 MBIn this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development. We also explore how investing in your team's growth translates into the retention of great team members and how it attracts quality recruits. Melissa also talks about the challenges she faced at the start...
Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259
March 27, 2023 19:00 - 42 minutes - 29.4 MBIn this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development. We also explore how investing in your team's growth translates into the retention of great team members and how it attracts quality recruits. Melissa also talks about the challenges she faced at the start...
258 - Scaling Your Business With a Growing Family
March 15, 2023 21:00 - 41 minutes - 28.3 MBScaling your business while also having a growing family can be a tough challenge for practice owners, but with a solid strategy, it’s not impossible to strike a balance between business growth and family life. In this episode, we chat with Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children. Hannah shares the lessons she’s learned on being a work-from-home Director and the common challenges she’s faced as she scales her business and while taking care of a ...
Hannah Dunn: juggling family and owning a healthcare business | GYC Podcast E258
March 15, 2023 21:00 - 41 minutes - 28.3 MBScaling your business while also having a growing family can be a tough challenge for practice owners, but with a solid strategy, it’s not impossible to strike a balance between business growth and family life. In this episode, we chat with Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children. Hannah shares the lessons she’s learned on being a work-from-home Director and the common challenges she’s faced as she scales her business and while taking care of a ...
257 - Purpose Over Profit: Lessons From Patagonia’s New Business Mode
December 13, 2022 09:00 - 17 minutes - 12.2 MBIn this episode, Jack and Ben talk about Patagonia’s bold move of ‘going purpose’ instead of going public and the lessons we can pick up from this purpose and impact-driven company. QUOTES “Money is just an amplifier. What you do with a little bit of money will be amplified when you have a lot of money.” “If we keep on saying, “I’ll give when I have more,” we’ll never ‘get more’. It will never be enough [money].” MENTIONS Grow Your Clinic: And amplify your impact as a clinic for good by...
256 - New Developments in Healthcare Tech
November 14, 2022 19:00 - 32 minutes - 22.5 MBIn this episode, Peter Birch, Host of the Talking HealthTech Podcast, lets us in on the latest scoop about tech in healthcare and how much this industry has grown over the years. He also talks about some of the new technologies that clinic owners can look forward to and how we can contribute to the development of better healthcare tech in our own ways. If you want to know more about how you can incorporate different kinds of technologies into your clinic systems and treatment plans – or if ...
255 - Simplify Exercise Prescriptions with SimpleSet
October 24, 2022 19:00 - 29 minutes - 20.3 MBIn this episode, Eric Gartner and Travis Brunn, Founders of SimpleSet, joins us in a conversation about starting a tech company and creating technologies that elevate the services of practitioners and improve patient outcomes. If you want to know more about how you can incorporate different kinds of technologies into your clinic systems and treatment plans – or if you need help with just about anything! – reach out to us via our website or email Jack at [email protected]. We’ll be happ...
254 - Transforming Healthcare With Immersive Virtual Reality Tech
October 12, 2022 10:00 - 33 minutes - 23.1 MBThis week on the podcast, Christian Doran, Founder & CEO of RecoveryVR, talks to us about how immersive VR technologies can transform the way you do your therapy and rehab treatments and how patients are responding to treatment plans that incorporate these immersive VR technologies. If you want to know more about how you can incorporate different kinds of technologies into your clinic systems and treatment plans – or if you need help with just about anything! – reach out to us via our websi...
253 - The Impact of Culture and Mentors on Clinic Growth – A Clinic Owner Story
September 21, 2022 06:00 - 34 minutes - 24.1 MBIn this episode, Dr. Theresa Kidd and Karl Smith from The Kidd Clinic share the insights and lessons they’ve learned on how they’ve grown practice and how team culture and having a mentor has helped them through their journey. They also talk about the role of branding in attracting the right types of people to your clinic and the routines and habits that keep them together as a team. SHOW NOTES [00:55] Rapid-fire questions: reading list, childhood aspirations, etc. [09:34] Early days o...
252 - Tips to Level Up Your Digital Marketing
August 30, 2022 20:00 - 27 minutes - 18.7 MBIn this episode, we talk all things marketing – attracting new clients, branding, messaging and all that with Digital Strategist Michael Colman. Michael specializes in helping clinics grow their practice by providing the right tools and strategies tailor-fitted to the goals of your clinic. We also talk about what we can learn from high-performing clinics and the marketing solutions that are best for clinic owners. If you need help with your clinic’s strategy, marketing, or mentoring, reac...
251 - Recruiting Talent From Overseas: Pros, Challenges, And Rewards
August 06, 2022 08:00 - 24 minutes - 17 MBIn this episode, we chat with Migration Lawyer Traci Chen about the benefits of hiring from overseas and how it can help your business grow. She also talks about the usual challenges you may encounter in recruiting skilled overseas talent and some things to keep in mind so that you can pick out the right person for your team. QUOTE “Your business can’t grow enough if you don’t have the demand for it. You always need to have that surplus.” SHOW NOTES [00:44] Rapid-fire: reading/learning ...
250 - On Growing Yourself And Your Team – An Excerpt From the Clinic Mastery Book
July 12, 2022 20:00 - 23 minutes - 16.1 MBIn this episode, Jack and Ben share an excerpt from the newly released Clinic Mastery book about the struggles of being a clinic owner and how you can get past the struggles so that you can grow yourself and your team. Get a copy of the Clinic Mastery book here! SHOW NOTES [02:19] Excerpt from the book [06:14] Having a healthy amount of skepticism [11:28] Lessons in mentoring team members [12:45] How a mentor can help you in your clinic journey [14:12] Improve the retention rate ...
249 - Tips For Managing Your Accounts and Expenses Efficiently
June 20, 2022 08:00 - 10 minutes - 7 MBThis week, we continue with our C.R.E.A.T.E. Cash Flow Model series, and in this episode, we talk about the ‘E’ and ‘A’ of the cash flow model which is ‘Expense Efficiency’ and ‘Accounts’. For more information about our finance framework or if you need help with your cash flow strategy, reach out to us via our website or email Jack at [email protected]. We’ll be happy to help! SHOW NOTES [02:05] Four things to consider to manage your expenses efficiently [05:09] Four tips for mana...
248 - Ways to Increase Your Business Cash Flow
June 09, 2022 20:00 - 10 minutes - 7.38 MBIn this episode, we dive in once again into the C.R.E.A.T.E. Cash Flow Model and talk about how you can maximize your clinic’s cashflow by creating a cash allocation strategy. For more information about our finance framework, contact us via our website or email Jack at [email protected]. SHOW NOTES [01:31] Cash Allocation Strategy [03:02] Driving more revenue and helping more people If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give ...
247 - The CREATE Cash Flow Model: Increasing Your Revenue (Pt. 3)
May 10, 2022 16:00 - 6 minutes - 4.51 MBMoney can be a touchy subject, especially for healthcare professionals who often value purpose over money. However, it is a great tool if you want to be able to help more people and create more impact. In this episode, we talk about the three levers for increasing your revenue so that you can grow your team, your clinic, and create a greater impact in your community. If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes ...
246 - The CREATE Cash Flow Model: Cash Allocation Strategy (Pt. 2)
May 10, 2022 15:00 - 8 minutes - 5.8 MBOne of the biggest things that drive clinic owners and healthcare professionals to do what they do is having a sense of purpose in their job and knowing that they’ve impacted people’s lives at the end of the day. And one of the ways that you can expand your impact is by managing your cash flow so that with the increased revenue, you can expand your team, help your team members grow, and provide a better facility for your clients. In this episode, we talk about the key components of a cash ...
245 - The CREATE Cash Flow Model: An Introduction (Pt. 1)
May 10, 2022 14:00 - 7 minutes - 5.1 MBHow you manage your clinic's cash flow is very important. Not only does it help you increase your business revenue, it can also greatly affect your personal wealth and the impact that your business creates in your community. In this episode, we talk about the CREATE Cash Flow Model for clinic owners and how it can help you be more in control of your finances and improve your cash position. If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us ...
244 - How to Achieve Sustainable Clinic Growth and Make Meetings More Productive
March 28, 2022 19:00 - 27 minutes - 18.8 MBAs business owners, we work tirelessly to achieve growth and serve our clients excellently, oftentimes at the expense of our own health and leisure time. But is this the best way for us to achieve clinic growth? In this episode, Jack and Ben talk about a more sustainable way for clinics to grow and how rest and downtime can benefit your clinic more than you think. They also share some tips on how to prepare for strategic meetings so that they can be more productive and meaningful. SHOW NO...
243 - Resources For Handling Tough Conversations and Computing For Employee Turnover Cost
March 14, 2022 19:00 - 5 minutes - 3.71 MBWe have a special treat for all our listeners this week! If you want to know how to better handle tough conversations and how much your ROI can be when you invest in your team, we recommend you to check out the resources mentioned in this episode. MENTIONED RESOURCES Tough Conversations Checklist Employee Turnover Calculator Jack’s email If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciat...
242 - Ways to Improve Your Manual Therapy Practices and Business
March 07, 2022 19:00 - 40 minutes - 27.8 MBIn this episode, we chat with Dr. Wayne Mahmoud, Osteopath and Acupuncturist, about his book Two Hands: The Gamechanger Guide for Manual Therapists. He also shares some of the biggest lessons he’s learned about business and manual therapy, and how clinicians can grow beyond their current role. SHOW NOTES [03:18] Rapid-fire questions: reading list, childhood aspirations, etc. [09:14] Dr. Wayne’s journey to becoming an osteopath [13:46] How Dr. Wayne got into Dry Needling, Acupuncture, ...
241 - Seamless Payment Systems and Other Ways We Can Improve the Clinic Experience
February 28, 2022 19:00 - 16 minutes - 11.4 MBIn this episode, we talk about the different ways clinics and other businesses are innovating and creating remarkable client experiences through tech and how clinics are making their payment systems more seamless. We also take a closer look at businesses such as Physio Fit and Patagonia and glean some wisdom on how they are able to differentiate themselves and find creative ways to improve their client experience. SHOW NOTES [01:19] Medipass being acquired by Tyro [02:59] Clinics getti...
240 - On Creating Flow, Getting Into Deep Work, and the Benefits of Solo Retreats
February 21, 2022 19:00 - 26 minutes - 18 MBIn this episode, we listen in to Jack and Ben’s conversation about their recent insights on discipline, personal development, getting into deep work, and the benefits of solo retreats. SHOW NOTES [00:27] Jack’s solo retreat and what it taught him about discipline, silence, and spirituality [08:53] How to get into deep work (Jack’s version) [15:09] Ben’s recent insights on creating flow [17:24] How to show up when you’re not in flow MENTIONS Invitation to a Journey: A Road Map for ...
239 - Why Mentors Matter — Undefeeted Podiatry's Journey to Rapid Clinic Growth
January 19, 2022 19:00 - 20 minutes - 13.8 MBGrowing your clinic can be mentally and emotionally taxing, especially if you're a new clinic owner who has no idea how to run a business. But with the right guidance, you'll be well on your way to running a thriving clinic and growing your team. In this episode, Brogan Pearsall, Owner of Undefeeted Podiatry, talks about the challenges she went through as a new mom with a newly opened clinic, and how she managed to grow her team and clinic along the way. She also talks about how coaching ...
238 - The Value of Business Coaching
January 12, 2022 19:00 - 10 minutes - 7.15 MBFour years in uni has prepared us well to take on a practitioner role. But once you transition to being a clinic owner, you may find yourself struggling with this new role and the new challenges that come with it. This is where having a business coach comes in handy. In this episode, we talk about business coaching, how to find the right coach, and how it can help you grow yourself, your impact, and your business. MENTIONS Principles by Ray Dalio (book) CONNECT Ben’s LinkedIn Jack’s L...
237 - How Tech Entrepreneurship is Changing Healthcare
January 05, 2022 19:00 - 24 minutes - 16.6 MBThis week on the podcast, we have Barry Nguyen, Serial Tech Entrepreneur, Physio Practitioner, and Co-Founder of HealthAide, and he talks about how his passion for helping people has led him into the tech startup world. Barry also gives practical advice to clinic owners who want to venture into tech entrepreneurship, how to manage risks and handle failures, and how their digital service company, HealthAide, can help clinic owners and clients alike. SHOW NOTES [01:13] Rapid-fire questions...
236 - Improve Your Clinical Assessments with The AxIT System
December 29, 2021 19:00 - 29 minutes - 20.4 MBPrecise diagnoses and great results begin with accurate assessments. And with technologies such as the intuitive AxIT System, practitioners can now make better assessments based on measurable and objective data. In this episode, we explore the AxIT System with Andrew Lemon, Director of customer Experience at Strength By Numbers. We also talk about how tech can improve client experience and improve adherence rates. SHOW NOTES [01:24] Rapid-fire questions: reading/learning list, who ins...
235 - What You Need To Know About Virtual Assistance and Working With a Remote Team
December 22, 2021 19:00 - 25 minutes - 17.3 MBAre you thinking about hiring a VA or building a Virtual Team but you’re not sure where and how to start? In this episode, Rachel Dool, Founder of Just In Time Virtual Assistants, talks about the things we need to know before hiring a VA, the pros and cons of local and off-shore VAs, working with a remote team, and how your clinic can benefit from hiring a VA. SHOW NOTES [01:09] Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by [03:25] R...
234 - Simplify Your Payment and Claims Process with Medipass
December 15, 2021 19:00 - 29 minutes - 20.5 MBOne of the ways you can improve client experience is by providing modern, easy, and transparent payment and claims solutions to your clients. And today on the podcast, we are going to talk about one of the most innovative fintech companies in recent years — Medipass. In this episode, Medipass CEO Jonathan Davey talks to us about what Medipass is, its new features, and how these new features can deliver the best possible service for healthcare providers and clients alike. Jonathan also talk...
233 - Using Cloud-Based Tech For Better Workflow and Systems
December 08, 2021 19:00 - 31 minutes - 21.6 MBThis week on the podcast, we chat with ITGenius’s CEO Scott Gellatly about cloud-based technologies that we can integrate into our clinic systems so that we can streamline our workflow and give more time towards helping more people. We also talk about Google Suite and Google Data Studio and how we can use them to improve our processes, ensuring the privacy and security of our clinic data, the benefits of using AI tech in our clinic, and many more. Check out the full episode! SHOW NOTES [0...