Unlocking Business Growth Mastery: Journey with the MD of DSEG, a Seasoned Entrepreneur, and Explore Global Business Development Expertise. Delve into Proven Strategies for Expansion and Success. (James Henderson)

In this GASB Podcast episode, James Henderson from DSEG, a seasoned small business owner, based in Australia. Shares invaluable advice on business growth. Henderson stresses the need for a multifaceted focus in business, advocating for a balanced approach and emphasizing the importance of strong corporate governance. He underscores the value of relationships, particularly with bankers, and reflects on the significance of learning from sports analogies for effective business management. Overall, Henderson's insights revolve around holistic management, team importance, and continual learning for sustained small business growth.

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Michael delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.

And a snapshot of the final five Grow A Small Business Questions:

James Henderson identifies the most challenging aspect in growing a small business as ensuring a comprehensive focus. He emphasizes the necessity to not get distracted by a couple of things a business might excel at, but rather to maintain attention across revenue generation, service delivery, people management, governance, and other critical business facets.

James Henderson mentions "How to Win Friends and Influence People" by Dale Carnegie as his favorite business book. He acknowledges the significant impact this book has had on him, having read it multiple times since the late 80s.

Surprisingly, James admits to having little time for podcasts and online learning tools, expressing a bit of regret about this. However, he acknowledges the potential benefits and suggests that becoming an avid listener of growth-focused podcasts could be a positive habit.

James Henderson highlighted the importance of having a strong relationship with a reliable banker as an essential tool for business growth. 

On day one, starting out, James Henderson would advise getting a top-notch right-hand person. Reflecting on his journey, he stressed the importance of finding a dedicated and capable second-in-command (2IC) who understands the business intricacies and can effectively support its growth and operations.

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Quotable quotes from our special Grow A Small Business podcast guest:

A good banker is crucial, build and maintain a strong relationship even when you don't need help — James Henderson

Listening more than speaking will be the game changer, it impacts interactions with employees and customers — James Henderson

Don't take your eye off every aspect of what you need to do to be a successful business – James Henderson