02:14 - Amy’s Superpower: Looking at a mess and seeing the potential for what it could be.
03:40 - Generalists vs Specialists
* 071: Brein Power with Rein Henrichs (https://www.greaterthancode.com/brein-power)
* T-Shaped Skills (https://en.wikipedia.org/wiki/T-shaped_skills)
“The job description should describe the capabilities that the team needs, not that the individual needs.”
15:28 - Finding a “Beautiful” Mess in Technical Systems
“The biggest impediment to change is your users.” – Jessica
Richard Dawkins Demonstrates Laryngeal Nerve of the Giraffe (https://www.dailymotion.com/video/xdm5he)
22:40 - Artisanal and Industrial Modes of Production
* Systems are indelibly stamped by the experience of the people who built them
28:25 - Design, Use, and Reliability
32:30 - Convincing Executives to Care About a Thing
* Now vs Later
* Where do we spend our attention to maximize value?
* Viable System Model (https://www.dailymotion.com/video/xdm5he)
* Context Over Control / Communication Without Authority
41:08 - Whistleblowing is Good Because Misuse of Authority is Bad
51:33 - SRE (Site Reliability Engineering)
“The goal of SRE is to change the way your organization relates to the systems it runs.” – Rein
Reflections:
Jessica: Bonus question: Amy, why do you hate the word, “mature”?
Rein: “A problem is an abstraction extracted from a mess via analysis.” – Russel Ackoff
Amy: Models: We keep trying the same patterns and complaining about the same outcomes.
Thinking by Machine: A Study of Cybernetics (https://www.amazon.com/Thinking-Machine-Cybernetics-Pierre-Latil/dp/B0000CJKQE)
Cybernetic Revolutionaries: Technology and Politics in Allende's Chile (https://www.amazon.com/Cybernetic-Revolutionaries-Technology-Politics-Allendes/dp/0262525968/ref=sr_1_1?crid=NIL0S9DU27P9&dchild=1&keywords=cybernetic+revolutionaries&qid=1594244894&s=books&sprefix=cybernetic+re%2Cstripbooks%2C158&sr=1-1)
Greater Than Code Episode 093: BOOK CLUB! Cybernetic Revolutionaries with Eden Medina (https://www.greaterthancode.com/cybernetic-revolutionaries)
Brain of the Firm (https://www.amazon.com/Brain-Firm-Stafford-Beer/dp/047194839X)
This episode was brought to you by @therubyrep (https://twitter.com/therubyrep) of DevReps, LLC (http://www.devreps.com/). To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode (https://www.patreon.com/greaterthancode)
To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps (https://www.paypal.me/devreps). You will also get an invitation to our Slack community this way as well.
Special Guest: Amy Tobey.

02:14 - Amy’s Superpower: Looking at a mess and seeing the potential for what it could be.

03:40 - Generalists vs Specialists

071: Brein Power with Rein Henrichs
T-Shaped Skills

“The job description should describe the capabilities that the team needs, not that the individual needs.”

15:28 - Finding a “Beautiful” Mess in Technical Systems

“The biggest impediment to change is your users.” – Jessica

Richard Dawkins Demonstrates Laryngeal Nerve of the Giraffe

22:40 - Artisanal and Industrial Modes of Production

Systems are indelibly stamped by the experience of the people who built them

28:25 - Design, Use, and Reliability

32:30 - Convincing Executives to Care About a Thing

Now vs Later
Where do we spend our attention to maximize value?
Viable System Model
Context Over Control / Communication Without Authority

41:08 - Whistleblowing is Good Because Misuse of Authority is Bad

51:33 - SRE (Site Reliability Engineering)

“The goal of SRE is to change the way your organization relates to the systems it runs.” – Rein

Reflections:

Jessica: Bonus question: Amy, why do you hate the word, “mature”?

Rein: “A problem is an abstraction extracted from a mess via analysis.” – Russel Ackoff

Amy: Models: We keep trying the same patterns and complaining about the same outcomes.

Thinking by Machine: A Study of Cybernetics
Cybernetic Revolutionaries: Technology and Politics in Allende's Chile
Greater Than Code Episode 093: BOOK CLUB! Cybernetic Revolutionaries with Eden Medina
Brain of the Firm

This episode was brought to you by @therubyrep of DevReps, LLC. To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode

To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps. You will also get an invitation to our Slack community this way as well.

Special Guest: Amy Tobey.

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