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#88 Customer Service & Permitting How LocalGov Can Do Better
GovLove - A Podcast About Local Government
English - February 14, 2017 12:24 - 40 minutes - 18.4 MB - ★★★★★ - 208 ratingsGovernment Business Careers cities government local management Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #105 The Wellbeing Initiative with Julie Rusk, Santa Monica, CA
Next Episode: #107 Managing Adorable Communities
Dan Ralley the Assistant City Manager of Upper Arlington, OH and Carl Anderson from ViewPoint Solutions joined GovLove to talk about how to better serve residents in permitting. They discuss Upper Arlington's approach to e-permitting and how it put customer service first.