Estonia provides aid to Ukraine, Improving customer experience in the government – December 6, 2022

Government Matters

English - December 07, 2022 04:00 - 26 minutes - 23.8 MB - ★★★★ - 13 ratings
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‘Russia has grossly miscalculated and mismanaged this war,’ Ambassador Kristjan Prikk says

Estonia’s Ambassador to the U.S. Kristjan Prikk discuses giving aid to Ukraine and security against Russia

Creating a better customer experience in the federal government

Loren DeJonge Schulman, vice president of research, evaluation and modernizing government at the Partnership for Public Service, discusses how to improve the customer experience for citizens.

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