Episode 47 - Managing Online Feedback

Government Gone Digital

English - June 26, 2018 07:00 - 27 minutes - 63.4 MB - ★★★★★ - 13 ratings
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Previous Episode: Episode 46 - Carpool Karaoke

Next Episode: Episode 48 - New Website, Who Dis?

Responding to negative comments on social media can help turn bad experiences into positive ones. In this Government Gone Digital episode, hear examples of how Gilbert, Arizona's approaching customer care online and the power of responsiveness. You'll also gain insight into Gilbert's online engagement and social media strategy.

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