Every agency and every office is in a different place in their modernization journey. At the Office of Personnel Management, this path has been full of challenges that Deputy CIO Melvin Brown has worked to solve through a four pillar approach in people, process, technology and learning.

Around its workforce challenges, Brown has reinvigorated an intern program to get more early-career technologists into the office and also deployed hybrid-work environment to widen the hiring net.

Brown discusses the ways the agency is modernizing with its people, tech and leadership.