Season 3 Episode 16 - James Gfrerer, CIO, Veterans Affairs

GovCIO Media & Research Podcasts

English - June 09, 2020 16:36 - 21 minutes - 30.6 MB - ★★★★★ - 14 ratings
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Previous Episode: Season 3 Episode 16 - Matthew Bragstad, VP, Head of HCM Strategy and Product Management, Infor

Next Episode: Season 3 Episode 17 - Rich Haley, Executive Assistant Director of IT, FBI

The Department of Veterans Affairs activated its "Fourth Mission" in response to the national emergency brought on by the COVID-19 pandemic. The department mobilized to support health care systems around the country and continued to support its veterans through increased technological capabilities including telehealth. Gfrerer discusses how the agency quickly pivoted its information and technology operations to respond to the crisis and how he sees recent advancements continuing to make impacts.