Golf Business Podcast artwork

Golf Business Podcast

95 episodes - English - Latest episode: 14 days ago - ★★★★★ - 16 ratings

This is the Golf Business podcast brought to you by the National Golf Course Owner's Association (NGCOA), the leading voice for today's owners and operators. Each episodes features guests and discussions about some of the most important matters in our business. Hosted by former NGCOA president Charlie Birney.

This podcast is supported by Yamaha Golf Carts, the official golf cart partner of NGCOA.

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Episodes

Episode 95: Lee Trevino | Chris Nowak (PGA HOPE)

April 04, 2024 18:02 - 1 hour - 94.5 MB

BEST OF → For this special episode of the Golf Business podcast, listen in on a few of the highlights from an unforgettable Q&A at NGCOA’s 2024 Golf Business Conference in Orlando, Fla., on January 24, 2024. National Golf Course Owners Association CEO Jay Karen welcomed golf legend and six-time major championship winner Lee Trevino, and they discussed countless stories, successes, and signature moments from the champion's career. Trevino was presented with the 2024 Award of Merit, NGCOA’s hi...

Episode 94: Greg Nathan (National Golf Foundation) | Lauren Dudding (Paylocity)

December 20, 2023 21:15 - 1 hour - 87.6 MB

Description: Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) recap a busy past few months, take a peek at what’s in store for 2024, and sit down with special guest Greg Nathan, President and Chief Operating Officer of the National Golf Foundation (NGF). Jay, Don and Greg react to eye-opening industry data, discuss their takeaways from NGCOA’s recently released 2024 Golf Industry Compensation and Benefits Report, and look ahead to the new year as NGF has ...

Episode 93: Allison George + Del Ratcliffe (Owner to Owner) | Jason Pearsall (Club Caddie)

August 04, 2023 16:32 - 43 minutes - 59.2 MB

Listen in as Michael Williams sits down with Allison George, owner of Toad Valley Golf Course, and Del Ratcliffe of Ratcliffe Golf Services, as they dive into the ins and outs of golf operations at their respective courses. From late equipment deliveries to managing an unprecedented increase in rounds played, learn how they continue to keep the ball rolling true at their clubs! Then, Michael welcomes Jason Pearsall, CEO of Club Caddie and Managing Partner of Warren Valley Golf Course in fo...

Episode 92: Eleanor Brown (Southworth Development) | Bryan Hunt (Toptracer)

June 07, 2023 17:35 - 40 minutes - 55.1 MB

Listen in as Michael Williams sits down with Eleanor Brown, Director of Sustainability at Southworth Development, as they dive into the exciting ways owner/operators can make their facilities more environmentally friendly. Recorded on the heels of Earth Day, listen in to learn about practical ways to reduce water usage, improve carbon emissions and provide habitats for wildlife at your facility. What operational insights can you glean from this seasoned environmental expert?   Then, Mich...

Episode 91: Rep. Nancy Mace (SC-01) | Ken Reynolds (aboutGOLF)

May 02, 2023 13:19 - 54 minutes - 75.4 MB

Jay Karen (NGCOA CEO) and Don Rea, Vice President, PGA of America sit down with special guest Rep. Nancy Mace (SC-01) for the April 2023 edition of Golf Business LIVE. They’ll fill you in on the latest industry news and trends, and preview the upcoming (and in-person) National Golf Day 2023. Plus, as co-chair of the newly-formed Congressional Golf Caucus, hear what the congresswoman has on her golf industry radar. As an owner/operator, what emerging legislation should you be keeping an eye o...

Episode 90: Jeff Hoag + Justin Smith (Owner to Owner) | 100GROUP

March 20, 2023 14:01 - 44 minutes - 61 MB

Golf Business LIVE with Michael Williams returns with our fan favorite Owner-to-Owner segment! Listen in as Michael checks in with Jeff Hoag of Scott Lake Golf Course and Justin Smith of Olde Homestead Golf Club to see how they are managing their golf operations during the cold winter months. What insights can you glean from these seasoned operators about running your facility during the off season?    Then, Michael welcomes Sarah McKee, Partner, and Trevor Bastien, Director of Sales, fo...

Episode 89: Steve Tanner (PGA Player Engagement) | Jonathan Wride (Supreme Golf)

February 15, 2023 21:28 - 31 minutes - 28.9 MB

It’s the first Golf Business Podcast of 2023! We kick things off with a talk about all things player engagement in our Inside Golf Business segment! Host Michael Williams sits down with PGA of America's Steve Tanner to discuss how teaching programs for golfers of all ages are specifically geared to help develop a passion for the game – and the risk-free (and revenue-enhancing) ways course owners can play a part.   Then, for the first House Chat of the new year, Michael welcomes Jonathan ...

Episode 88: Seth Waugh (CEO, PGA of America) | Matt Pringle (USGA)

December 22, 2022 14:13 - 49 minutes - 45.4 MB

Jay Karen (NGCOA CEO) and Don Rea, Vice President, PGA of America sit down with PGA of America's CEO Seth Waugh on a recent Golf Business LIVE! Hear what's on the PGA's radar in 2023 (+ beyond), his vision for the golf industry, near-term challenges and opportunities, and much more.   Then, for this edition of House Chat, Golf Business LIVE host Michael Williams welcomes Matt Pringle, Managing Director for the USGA Green Section, an NGCOA Smart Buy Partner. For over 100 years the USGA Gr...

Episode 87: Whitey O’Malley + Cathy Harbin (Owner to Owner) | Tagmarshal

November 08, 2022 20:31 - 50 minutes - 46.3 MB

Listen in as Michael Williams sits down with Whitey O’Malley, Saddleback Golf Club, CO and Cathy Harbin, Pine Ridge Golf Course, TX to discuss current operations at their clubs and the challenges they faced this year. From record droughts to supply and demand delays, learn how these veteran operators strategically managed the critical issues of 2022 and are planning for an economic downturn next year.  Then, Golf Business LIVE host Michael Williams welcomes Tagmarshal’s CEO Bodo Sieber for...

Episode 86: John Brown (GreatLIFE) | Anthony Robinson (Golf Surprize)

October 14, 2022 15:12 - 50 minutes - 46.6 MB

Listen in as Jay Karen (NGCOA CEO) and Don Rea, PGA (Secretary, PGA of America) chat with special guest John Brown, CEO of GreatLIFE Golf. Find out what's in store for one of the nation's largest MCOs and we'll touch on other critical golf operation issues, including an overview of where the industry is regarding the prevalence of bartering tee times and effects that can have on a course owner's bottomline. Then, Golf Business LIVE host Michael talks to Anthony Robinson, Founder of Golf Su...

Episode 85: Joe Beditz (National Golf Foundation) | 100GROUP

September 13, 2022 19:10 - 1 hour - 56.9 MB

Listen in as Jay Karen (NGCOA CEO) and Don Rea, PGA (Secretary, PGA of America) chat with Joe Beditz, President & CEO of the National Golf Foundation. What are the industry trends surging to the top of NGF’s radar – and how will they affect your golf operations? Joe, Jay and Don discuss the unprecedented levels of new participation and how course owners can improve the customer experience and increase golfer retention.   Then, Golf Business LIVE host Michael Williams welcomes 100GROUP’s ...

Episode 84: Allison George + Jeff Hoag (Owner to Owner) | PGA Career Services

July 06, 2022 18:58 - 46 minutes - 42.5 MB

Michael Williams hosts our second Owner to Owner segment of 2022 (01:13 - 27:30). Listen in as Allison George of Toad Valley Golf Course and Jeff Hoag of Scott Lake Golf Club cover the latest and greatest at their facilities – as well as challenges they're facing as the summer season is officially in full swing. Plus, with the emerging millennial generation going gung-ho for golf, learn how Allison and Jeff turn these new golfers onto the game while also ensuring they come back to their club...

Episode 83: Ronnie Miles (NGCOA) | Whitney Pennell (RCS Hospitality)

June 13, 2022 14:18 - 47 minutes - 43.3 MB

Hear from Ronnie Miles, NGCOA's Sr. Director of Advocacy, (1:15 – 23:00) as he chats with Michael Williams to recap the key points addressed to lawmakers during National Golf Day 2022 and spotlight other critical legislation on NGCOA's Advocacy radar that course operators should stay aware of – including new labor laws, credit card processing fee discussions in Congress, WOTUS rulings, and more.   Then, listen in as Michael welcomes Whitney Pennell (23:00 – 47:00), RCS Hospitality Group'...

Episode 82: Rhett Evans (CEO, GCSAA) | Shaun Hansen (Toptracer)

May 03, 2022 16:38 - 56 minutes - 51.7 MB

Hear from Rhett Evans, CEO of the GCSAA, (1:00–38:45) as he chats with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Learn how the GCSAA is continuing to lead the way on sustainability, including providing operators and lawmakers with critical science-based data to combat negative environmental stereotypes that golf often faces. Plus, with new potential legislation shaking things up in Washington, how will golf course owners and superintendents adjust their operations to m...

Episode 81: Rock Lucas + Del Ratcliffe (Owner to Owner) | Steve Tanner (PGA Jr. League)

March 31, 2022 17:00 - 39 minutes - 36.6 MB

Hear from course owners Rock Lucas of Charwood Golf Club and Del Ratcliffe of Ratcliffe Golf Services (00:45–21:15) as they highlight challenges they’re noticing early in 2022, as well as opportunities on the horizon. In our first "Owner to Owner" chat of the year, learn how Rock and Del are adjusting operations to stay profitable considering the labor climate and record inflation levels. Plus, with all of the innovation and technology sweeping across the industry, how are they deciding on w...

Episode 80: Jim Daily + Adam Besvinick (LinksDAO) | Jason Pearsall (Club Caddie)

March 04, 2022 18:09 - 1 hour - 56.5 MB

Hear from the founders of the new crypto-based LinksDAO (1:15 - 47:45) during their recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Jim Daily and Adam Besvinick discuss crypto’s unmistakable emergence in the golf industry, and share plans for how their “DAO” club membership model would function in this digital concept… and what owners and operators should know going forward.    Then, Jason Pearsall of Club Caddie talks to Mich...

Episode 79: Will Robins (Owner, WRGolf Coaching) | Chris Novak (PGA HOPE)

February 11, 2022 18:53 - 45 minutes - 42.1 MB

Hear from renowned golf instructor Will Robins (1:45 - 34:00) during his recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Find out Will’s take on the current state of golf facility instruction and his vision for future coaching models, which could transform the bottom line at your club.   Then, Chris Novak of PGA HOPE talks to Michael Williams (34:00 - 45:30) on the most recent episode of NGCOA’s brand new series Golf Business ...

Episode 78: Golf Business Conference Sponsors: Tony Schaffer, President, HALO DAS ; Ken Reynolds, VP Sales and Marketing, aboutGOLF

December 22, 2021 09:00 - 31 minutes - 72.4 MB

In this House Chat segment, Tony Schaffer, President, HALO DAS discusses HALO DAS wireless solutions to take your facility to the next level when it comes to operational efficiency and the delivery of outstanding customer experiences. Today’s staffing challenges and customer expectations demand innovative solutions and HALO DAS delivers.   In this House Chat segment, Ken Reynolds, VP of Sales and Marketing, aboutGOLF, and Golf Business Conference 2022 sponsors, discusses aboutGOLF gaming...

Episode 77: Owners Allison George, Toad Valley Golf Course, Iowa and Rock Lucas, Charwood Golf Club, South Carolina; Ben Vainer, Founder & CEO, Tee Commerce

November 23, 2021 17:54 - 30 minutes - 70.3 MB

In this Owner to Owner segment, Allison George, Toad Valley Golf Course, Iowa and Rock Lucas, Charwood Golf Club, South Carolina talk about labor challenges at golf courses, creative solutions, and how they are working to support high demand, and their view towards 2022.   In this Inside Golf Business segment, Ben Vainer, Founder & CEO of Tee Commerce, will share with owners the financial benefits of e-commerce and an online pro-shop, including zero financial risk to maintain shop invent...

Episode 76: Anthony Robinson, Founder & CEO, Golf Surprize; Loretta Raftery, Founder & Managing Partner, Raftery Law Group, Manhattan Beach, CA

October 27, 2021 19:21 - 56 minutes - 129 MB

In this Inside Golf Business segment, NGCOA Partner Golf Surprize Founder & CEO, Anthony Robinson shows you how to thank your customers for every purchase they make, create loyalty, and grow your revenue and database.   Whether daily rounds, tournament rounds, merchandise, food & beverage, range balls or more, Golf Surprize rewards your customers for making the right decision...choosing to play and spend at your club!   In this House Chat - Advocacy segment, Loretta Raftery, Founder & Ma...

Episode 75: Cathy Harbin, PGA, LPGA, Pine Ridge Golf Course, NGCOA Board Member & Del Ratcliffe, PGA, Ratcliffe Golf Services; Lucas Boyd, President of Boyd, Shackelford, Barnett & Dixon, LLC (BSBD Group) & Matt Brost, EVP of BSBD Group

September 28, 2021 17:23 - 29 minutes - 41.2 MB

In this Owner to Owner segment, Cathy Harbin, PGA, LPGA , Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director for the PGA Board of Directors along with Del Ratcliffe, PGA, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award dig into motivating and gaining buy-in from a small staff with reluctant customers to help push the fundamental things that a golf course has to do well such as obtaining customer data, email campaigns, constantly promoting upcoming...

Episode 74: Bodo Sieber, CEO Tagmarshal & Joey Walters, General Manager, Tagmarshal; Jeff Price, Chief Commercial Officer of the PGA of America & Charles Dillahunt, Strategic Adjunct to the Chief Executive & Chief People Officer for the PGA of America

August 25, 2021 05:56 - 40 minutes - 56.4 MB

In the House Chat segment, on-course optimization experts Bodo Sieber, CEO Tagmarshal and Joey Walters, General Manager, Tagmarshal, our newest NGCOA partners, share their insights into how top golf courses like Valhalla, Bandon Dunes, Cog Hill, Baltusrol, Olympia Fields and others, use data and technology to achieve important business goals including, operating more efficiently, creating excellent player experiences, managing increased course traffic, and maximizing revenue. We also discuss...

Episode 73: Whitey O’Malley, Saddleback Golf Club, CO, and Justin Smith, Olde Homestead Golf Club; Jason Pearsall, CEO of Club Caddie.

July 28, 2021 23:02 - 34 minutes - 47.4 MB

In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss the surge in play they are experiencing at their courses, supporting charitable golf events, pricing, and actions they are taking to capitalize on play at their facilities. In this House Chat segment, Jason Pearsall, CEO of Club Caddie, an NGCOA Partner and sponsor of Golf Business LIVE, will discuss his experiences operating golf courses as a former golf course o...

Episode 72: Justin Apel, Executive Director, Golf Course Builders Association: John Brown, CEO of Brown Golf Management and GolfBack

June 25, 2021 18:39 - 28 minutes - 39.5 MB

In this House Chat segment, Justin Apel, Executive Director of the Golf Course Builders Association (GCBAA) discusses the valuable assets and information their organization brings to golf course owners and operators. In this Inside Golf Business segment, John Brown, CEO of Brown Golf Management and creator of GolfBack with owners, operators and the Brown Golf team discusses the importance of maintaining a direct relationship to their customers, and systems they have created to drive direct...

Episode 71: Allison George, Toad Valley Golf Course, Iowa and Jeff Hoag, Scott Lake Golf & Practice Center, Michigan; Kelly Gilley, PGA & Chris Kulinski, PGA, PGA Career Services

May 26, 2021 04:01 - 32 minutes - 44.6 MB

In this owner to owner segment, Allison George of Toad Valley Golf Course and Jeff Hoag, Scott Lake Golf & Practice Center discuss golf at their facilities coming out of a year of Covid, the high-demand and interest in golf.  Where will the staff come from to support unprecedented levels of play and how does golf continue to ride this wave? Are you ready to support the “Make Golf Your Thing” initiative? In this House Chat segment, NGCOA partners from the PGA of America, Kelly Gilley, PGA, ...

Episode 70: Jim Koppenhaver, Founder & President, Pellucid Corp: David Young, CEO of Cadre Health

April 28, 2021 04:00 - 35 minutes - 49.4 MB

In this House Chat segment, Jim Koppenhaver, Founder & President of Pellucid Corp provides a detailed overview of the new Golf Market Research Center (GMRC) Pellucid he created with Stuart Lindsay, Principal, Edgehill Golf Advisors.  The GMRC provides facility comparative reporting and benchmarking information including weather-based operational data, mini-market profiles, monthly trends, a range of KPIs, and peer group benchmarking. Numerous facilities are already taking advantage of an out...

Episode 69: Don Rea, PGA, Augusta Ranch Golf Club, Secretary of the PGA of America & Cathy Harbin, PGA, LPGA, Pine Ridge Golf Course, NGCOA Board Member and At-Large Director, PGA Board of Directors; Mike McCartin, Founder, National Links Trust & Tim Kre

March 24, 2021 04:00 - 38 minutes - 52.6 MB

In this Owner to Owner segment, Don Rea, PGA, Augusta Ranch Golf Club and Secretary of the PGA of America, along with Cathy Harbin, PGA, LPGA - Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director, PGA Board of Directors, discuss the use of newer technologies to enhance their golfers experiences, a return of events to their clubs, and the importance of educating new golfers about what they offer at their clubs.  In this Inside Golf Business segment, “The New Muni...

Episode 68: Steve Tanner, PGA of America Director of League Golf; Whitey O’Malley, Saddleback Golf Club, CO & Justin Smith, Olde Homestead Golf Club, PA.

February 24, 2021 05:00 - 31 minutes - 28.8 MB

In this Inside Golf Business segment, we welcome our partner the PGA of America and Steve Tanner, Director of League Golf, as he shares how PGA Jr. League drives significant engagement and value to host facilities. In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss a lot of snow, environmentally friendly on-course “facilities” for customers, and 2021 plans for after the “thaw”.

Episode 67: Mike Ketterman & Dave Barton; Del Ratcliffe & Rock Lucas

January 20, 2021 05:00 - 35 minutes - 32.1 MB

In this edition of House Chat, Dave Barton, NGCOA Director of Education & Editor of Golf Business Magazine and Mike Ketterman, NGCOA Director of Corporate Sponsorships, discuss the upcoming 2021 Golf Business Conference, to be conducted Jan 25-27 on the front end of the PGA Show Virtual Experience & Marketplace, Jan 26-29. In this Owner to Owner segment, Del Ratcliffe, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award recipient along with Rock Lucas, Charwood Golf Club, SC and ...

Episode 66: Steve Jubb, Accessible Golf; Jay Karen, CEO, NGCOA

December 22, 2020 17:22 - 24 minutes - 34 MB

In this Inside Golf Business Edition, Steve Jubb, Executive Director of the National Alliance for Accessible Golf, discusses inclusion and their mission "... to increase participation of people with disabilities in the game of golf", offering resources to those with disabilities and golf facilities that can support this important mission. In this House Chat segment, Jay Karen, CEO, NGCOA discusses the year in review and a look ahead to a bright forecast for golf course owners in 2021. Althou...

Episode 65: Allison George & Rock Lucas; George Cooper, Forbes Tate

December 11, 2020 21:05 - 23 minutes - 32.5 MB

This Owner to Owner segment features Allison George, Toad Valley Golf Course, IA and Rock Lucas, Charwood Golf Club, SC discussing the past year and what they can incorporate and apply in 2021 from what transpired in 2020. In this House Chat segment, George Cooper, Partner, Forbes Tate Partners discusses post-election legislative activities and what is on the horizon affecting golf course owners and small businesses as 2021 approaches with a new administration beginning and COVID still very ...

Episode 64: Charlie Garrison; Shawn Six & Jay Andersen - C&B

November 24, 2020 14:52 - 25 minutes - 35.1 MB

In this Inside Golf Business, Charlie Garrison, one of the two founding brothers of Garrison Brothers Distillery, Hye, TX, will discuss injecting energy and creative "to go" solutions into your spirits program. In this House Chat segment,Shawn Six, Principal, Industry Insights, Inc, Dublin, OH, & Jay Andersen, NGCOA Director of Membership, will discuss the recently released NGCOA 2020 Golf Industry Compensation and Benefits Report, key takeaways, and this valuable NGCOA member benefit.

Episode 63: Don Rea, PGA & Jeff Hoag; Tim Ummel - Give Virtual Care

November 13, 2020 17:35 - 27 minutes - 24.7 MB

In this owner to owner segment Don Rea, PGA, Augusta Ranch Golf Club, AZ and recently elected Secretary of the PGA of America and Jeff Hoag, Scott Lake Golf and Practice Center, MI. discuss operational diligence as Covid lingers to ensure safe social distancing practices are still observed to provide a safe environment for both staff and customers. In this House Chat segment Tim Ummel, Co-Founder/CEO of Give Virtual Care discusses this exciting new health benefit NGCOA members will have acce...

Episode 62: J. Last, Sports & Leisure Research; G. Cooper, Forbes Tate

October 29, 2020 19:25 - 27 minutes - 25.1 MB

In this Inside Golf Business segment, Jon Last, President, Sports and Leisure Research Group discusses the focus of their Back to Normal Barometer research, insights from that research, and what they are learning about golfers and implications for golf course operators and the "surge". Where is the increase in play coming from and what do their findings suggest will be the impact on longer term sustainability of this surge in play? In this House Chat segment, George Cooper, Partner, Forbes T...

Episode 61: Cathy Harbin & Rock Lucas; Summer Greene - Reems Creek GC

October 16, 2020 15:28 - 36 minutes - 50.8 MB

In this Owner to Owner segment, Cathy Harbin, Pine Ridge Golf Course TX, and Rock Lucas, Charwood Golf Club, SC discuss new projects, such as Toptracer installation, operations and new customers at their properties. In this House Chat segment, new NGCOA Member Summer Greene, Co-owner (with Pam Faerber) of Reems Creek Golf Club, Weaverville, NC discusses the acquisition of the club in December 2019, challenges as new owners during Covid, and successes they are having with membership growth an...

Episode 60: Jim Ehret, Ehret Club Consulting; Beth Milito, NFIB

October 01, 2020 14:59 - 47 minutes - 43.3 MB

In this Inside Golf Business segment, Jim Ehret, Ehret Club Consulting, will touch upon current trends in capital expenditures clubs are planning including golf simulation and gaming, business centers, practice areas, dining options and more. In this Advocacy segment, Beth Milito, Senior Executive Counsel from the National Federation of Independent Businesses (NFIB) will provide a summary of the U.S. Department of Labor's August guidance on Family Leave and Back to School under the FFCRA - F...

Episode 59: Allison George, Del Ratcliffe; RevCon & 9-eighteen

September 17, 2020 17:42 - 30 minutes - 42.5 MB

This owner to owner segment features Allison George, Toad Valley Golf Course, IA and Del Ratcliffe, Ratcliffe Golf Services, Charlotte, NC discussing current operations at their courses with a look ahead to what's next. This House Chat segment features Cale McLellan, Founder of 9-eighteen and Bob Calder, a minority shareholder of 9-eighteen and former owner of Sunset Ranch in Kelowna, B.C, discussing how this application is contributing to food and beverage revenues related to golfer engagem...

Episode 58: Larry Hirsh, Golf Prop Analysts; Cativa CBD - RevCon 2020

September 03, 2020 04:00 - 23 minutes - 32.4 MB

In this Inside Golf Business segment, Larry Hirsh, Golf Property Analysts, discusses the current state of the golf course market coming out of the Coronavirus pandemic as we approach 2021. In this House Chat segment, Johnny Garcia, CEO and Luisa Worrel, COO from RevCon sponsors Cativa CBD will discuss the growth of the CBD market in the golf industry, and benefits to a happier and healthier life CBD may provide.

Episode 57: Whitey O'Malley & Justin Smith; R. Miles & J. Williams

August 20, 2020 13:57 - 29 minutes - 26.8 MB

In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss current operations at their clubs and efforts make the best of 2020 as possible. In this House Chat segment, Ronnie Miles and Jared Williams, NGCOA Co-Directors of Advocacy will provide an update to current legislative and legal matters of interest to the NGCOA membership and golf industry.

Episode 56: Adam Heieck; Dave Barton & Mike Ketterman

August 06, 2020 21:55 - 18 minutes - 25.6 MB

In this Inside Golf Business Edition, Adam Heieck, CEO of Youth on Course, will discuss their efforts to provide affordable golf to youths, growth of the game and the benefits to courses that provide Youth on Course opportunities. In this edition of House Chat, Dave Barton, NGCOA Director of Education & Editor of Golf Business Magazine and Mike Ketterman, NGCOA Director of Corporate Sponsorships, will discuss the upcoming NGCOA Golf Business Revenue Conference, RevCon 2020, to be held at the...

Episode 55: Allison George & Don Rea; Cathy Harbin

July 24, 2020 20:15 - 26 minutes - 36.2 MB

In this owner to owner segment, Don Rea, Augusta Ranch Golf Club, AZ and Allison George, Toad Valley Golf Course, IA discuss current operations and the bounce back and surge in golfers at their courses coming out of COVID. In this house chat segment, Cathy Harbin of Pine Ridge Golf Course will share how SBA Loans, Payroll Protection Program (PPP) and Emergency Incident Disaster Loans (EIDLs) contributed to her ability to continue business during the initial restrictions limiting operations t...

Episode 54: Kris Strauss, Troon & Whitney Reid Pennell, RCS Hospitality

July 09, 2020 16:55 - 24 minutes - 33.2 MB

In this Inside Golf Business edition, Kris Srauss, Senior Vice President, Sales & Marketing, Troon, discusses NGCOA membership and Covid-19 operations, now, as well as the potential effects on future operations. In this House Chat edition, Whitney Reid Pennell, President of RCS Hospitality Group, and sponsor of the NGCOA Hospitality Center at ngcoa.org will discuss recruitment, hiring, and training not only during the pandemic, but processes to consider beyond the current situation.

Episode 53: Rock Lucas & Del Ratcliffe; John Easterbrook, PGAJr

June 25, 2020 13:39 - 22 minutes - 30.5 MB

In this Owner to Owner segment, Rock Lucas, Charwood Golf Club, West Columbia, SC and Del Ratcliffe, Ratcliffe Golf Services, Charlotte, NC, discuss where they are in the process of operating under the range of guidelines driven by the Coronavirus pandemic. In this House Chat segment, John Easterbrook Jr, PGA, Chief Membership Officer for the PGA of America discusses the recently released Back2Golf guidelines and how the PGA of America views the road ahead for golf course owners and operators.

Episode 52: Jason DeWall; Pat Kelley & Lee Blaylock

June 11, 2020 04:00 - 28 minutes - 39.5 MB

In this Inside Golf Business edition, Jason DeWall, Astra Communications, discusses the importance of communications to operational efficiency and how you can improve communications at your facility to support minimal touchpoint expectations and help your bottom line. In this House Chat episode, Pat Kelley. Advance Golf and Lee Blaylock, Find A Game discuss the recurring revenue advantage of having a Practice, Learn and Play (PLP) subscription program at your facility.

Episode 51: Cathy Harbin and Allison George

May 28, 2020 17:13 - 18 minutes - 24.8 MB

In this Owner to Owner segment, Cathy Harbin, Pine Ridge Golf Course and Allison George, Toad Valley Golf Course discuss their experiences during the Coronavirus pandemic and the importance of leadership to chart the path forward for their staff and customers.

Episode 50: George Cooper, Forbes Tate; Jeff Hoag and Whitey O'Malley

May 21, 2020 19:42 - 24 minutes - 33.3 MB

Inside Golf Business, George Cooper, Forbes Tate Partners, talks about the next COVID-19 funding bill, what golf courses may expect, and efforts to keep the SIN list out of the CARES act now, and in the future. In the Owner to Owner segment, Jeff Hoag, Scott Lake Golf and Practice Center and Whitey O’Malley discuss operational adjustments in the COVID-19 era.

Episode 49: Spencer Hadelman, Founder and CEO of Advantage Marketing

May 14, 2020 04:00 - 11 minutes - 16 MB

This Inside Golf Business edition features Spencer Hadelman, Founder and CEO of Advantage Marketing, discussing marketing best practices related to coming out of the Coronavirus crisis.

Episode 48: Elisa Gaudet, President, Executive Golf International

May 07, 2020 04:00 - 11 minutes - 15.9 MB

Elisa Gaudet, President, Executive Golf International and Founder, Women's Golf Day, discusses COVID-19 adjustments to Women's Golf Day, including a June 2nd Virtual Women's Golf Day and the 5th Anniversary of Women's Golf Day being held September 1, 2020.

Episode 47: Dale Merritt, Golfpay & Dave Barton, NGCOA

April 30, 2020 16:06 - 14 minutes - 20.1 MB

This House Chat features Dale Merritt, CEO of Golfpay and Dave Barton, NGCOA Director of Education and Programs discussing the NGCOA "Park and Play" program, social distancing guidelines and touchless technologies for golf, now and in the future.

Episode 46: Dr. Holly Andersen, New York Presbyterian Hospital

April 23, 2020 12:44 - 13 minutes - 18.8 MB

Dr. Holly Andersen, Cardiologist at the New York Presbyterian Hospital and Director of Education and Outreach with the Perelman Heart Foundation discusses Hands Only CPR, a PGA of America initiative, and heart health during the Coronavirus crisis.