Michael Relich, Co-CEO, Pacsun and Matthew Merrilees: CEO, North America, Global-e, Live from GELF 2023 in LA

Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.

And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and Google is working as hard as you are, call the experts at Stream Commerce; they can help you maximize your return.

The Global eCommerce Leaders Forum LA 2023 offered retail professionals strategic insights and actionable takeaways about how industry leaders are tackling their top Global DTC and cross-border eCommerce challenges – and how they are successfully making a case for investing in global retail growth. 

In this episode, we meet Michael Relich, Co-CEO, Pacsun and Matthew Merrilees: CEO, North America, Global-e. 

If you liked this podcast, you can follow it on Apple iTunes, Spotify, Google, the Amazon Music podcast channel or your favourite podcast platform. Please rate and review with a five-star rating and be sure and recommend us to a friend or colleague in the retail and cross-border commerce industry.

You can learn more about the Global E-Commerce Leaders Forum and continue to keep up with the latest on cross-border commerce online at https://www.globalecommerceleadersforum.com.   Be sure and block off your calendar for the next GELF event in New York City on October 12, 2023!   I'm your host Michael LeBlanc, strategic retail advisor, keynote speaker and podcaster, and you can learn more about me on LinkedIn. 

About Michael

Business Leadership Experience in Highly Complex Global Environments (Retail, Wholesale & Licensing), Strong Technical and Digital Skills 

20-year executive career developing high-performing organizations, building infrastructures, strengthening operations and leveraging cutting-edge technologies to drive business transformation and position companies for scalable and profitable growth in both domestic and international markets. 

Known for approachable leadership style and ability to create and sell a compelling vision, engage individuals at all levels and foster a culture rooted in collaboration, operational excellence and data-driven decision making. 

Cross-functional executive experience with a leadership background and deep expertise in: 
Strategic Planning / Omnichannel Retailing / E-Commerce / Retail & Supply Chain Operations / Sales & Marketing / Business Process, Information Technology & Data / Organizational Design & Development / Change Management Board, Investor & Cross-Cultural Business Relations (w/ conversational Mandarin proficiency)

About Matthew

Global-e is the leading provider of comprehensive cross-border solutions and we continue to make significant investments into the North America market! 

Led by a team of experienced executives with broad and diverse expertise, we provide a unique technology-based, end-to-end solution for online merchants to handle all their cross-border needs.

As Chief Executive Officer, I am responsible for all aspects of the country’s International e-commerce business. I travel often to meet and learn from team members and employees around the country, giving my time and attention to ensure everyone understands the critical role they play and value they bring to delivering best-in-class service to our customers – locally and internationally. My focus is to ensure we are investing in our people and putting a hyper focus on our conversion to ensure the continued growth and quality for our customers.

Through a simple single integration we remove all friction points to sell globally. Coupled with our strong analytics and international market insights, we deliver huge sales uplift to our clients, increase customer satisfaction and most importantly boost conversion.

Simply “Go Global. Be Local.”

About Michael

Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor  with Dr. Sylvain Charlebois.    You can learn more about Michael   here  or on     LinkedIn. 

Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!