The À la Carte Customer Experience with Michel Falcon

Give an Ovation: The Restaurant Guest Experience Podcast

English - June 28, 2022 06:00 - 30 minutes - 21.1 MB - ★★★★★ - 4 ratings
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Previous Episode: Breathing Life Into The Restaurant Industry With Sun Choi

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Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer).

On this episode, Michel and host Zack Oates discuss:

What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMore

Thanks, Michel!