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Next Level Loyalty with Olga Lopategui
Give an Ovation: The Restaurant Guest Experience Podcast
English - June 03, 2024 06:00 - 23 minutes - 15.9 MB - ★★★★★ - 4 ratingsMarketing Business Entrepreneurship restaurant podcast food podcast podcast for restaurateurs Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Pioneering Poke: How Seth Cohen Built Sweetfin
In this 300th episode of "Give an Ovation," host Zack Oates welcomes back Olga Lopategui, a seasoned restaurant marketing consultant and the Founder of Restaurant Loyalty Specialists. Olga shares her expertise in setting up and optimizing loyalty programs for restaurant chains, offering insights into the importance of process optimization and the role of technology in enhancing guest experiences. Tune in to learn about the best practices for maintaining customer loyalty, the impact of effective guest communication, and the strategies Olga recommends for improving guest satisfaction.
Thanks, Olga!