Given an Inch Yet Making a Mile With Ed Baklor

Give an Ovation: The Restaurant Guest Experience Podcast

English - July 10, 2023 06:00 - 23 minutes - 16.5 MB - ★★★★★ - 4 ratings
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Ed Baklor is a former Disney/WestJet/JetBlue Executive with a solid business foundation focused on Operational Excellence and Guest Experience. Ed is skilled at curating an excellent guest experience from very little. Learn from his experience as a service expert in taking whatever is given you and crafting an experience that will leave your guests wanting more.

On this episode, you'll learn from Ed about:

Low cost exceptional guest experienceOptimizing marginsA culture of caringMore!

Thanks, Ed!