Franchising, Good Hiring, and Your Pie-ing with David McDougall

Give an Ovation: The Restaurant Guest Experience Podcast

English - November 29, 2021 07:00 - 26 minutes - 18.4 MB - ★★★★★ - 4 ratings
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Previous Episode: Extending Hospitality Off-Premise with Aaron Mortensen

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Are you ready for an intro? David McDougall has over 40 years of experience in the restaurant industry. With high-level experience at Denny's, Cinnabon, Focus Brands, NexCen Brands, and Back Yard Burgers, he is now the CEO of Your Pie Franchising, a brand with 77 locations and 40 in the works. Get ready for a power-packed 25 minutes!

On this episode, David and host Zack Oates discuss:

The importance of surrounding yourself with good people and how to keep themCommon operational mistakesTo franchise or not to franchise?The two most important aspects of the guest experience in the digital ageDavid gives Ovations to Brian Niccol of Chipotle and Paul Brown of Inspire BrandsMore

Thanks David!