Connecting with Guests Inside and Out of Restaurants with Mike Mirkil

Give an Ovation: The Restaurant Guest Experience Podcast

English - March 14, 2022 06:00 - 27 minutes - 19.2 MB - ★★★★★ - 4 ratings
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Mike Mirkil is the head of marketing at Personica. Previously operating under the name Fishbowl, Personica is a digitalized platform that offers a better way to connect with and engage guests. With over 30 years of experience in the marketing industry, Mike had plenty to offer this episode of Give an Ovation. Tune in to hear his expertise on personalization, customer loyalty, and understanding market needs!

On this episode, Mike and host Zack Oates discuss:

Redefining customer valueMeeting guest expectationsSegmentationMore

Thanks, Mike!