A Culture of Dissatisfaction With Blaine Hurst

Give an Ovation: The Restaurant Guest Experience Podcast

English - May 22, 2023 06:00 - 26 minutes - 18.4 MB - ★★★★★ - 4 ratings
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Blaine Hurst, former CEO of Panera Bread, has an extensive 40 year long career working with the likes of Boston Market and Papa John's. Now as an advisor, Blaine believes that a strategic mindset is developed rather than inherent. Blaine helps restaurateurs to develop the ability to see what needs improvement and how to execute such improvement.

On this episode, you'll learn from Blaine about:

A culture of dissatisfactionPreparing for external factors (recession, pandemic, etc.)Getting direct feedback with consumers at scaleMore!Thanks, Blaine!