Customer Onboarding for Scale w/ Jeff Heckler

Gain Grow Retain

English - December 22, 2021 09:00 - 46 minutes - 42.3 MB - ★★★★★ - 34 ratings
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Previous Episode: Managing Global Teams w/ CS Leadership Office Hours

Next Episode: The Center of Customer Experience w/ Rhonda Keller

Today, Jeff Heckler, Director of Customer Success Solutions at MarketSource, is here to talk with Jeff about his 10 point list for a better strategy when onboarding at scale.

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

Connect with Jeff Heckler on LinkedIn: https://www.linkedin.com/in/jeffheckler/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach