Customer Onboarding and Implementation Processes w/ Jordan Silverman

Gain Grow Retain

English - January 12, 2022 14:10 - 38 minutes - 35.1 MB - ★★★★★ - 34 ratings
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Previous Episode: Customer Education w/ CSM Office Hours

Next Episode: CS Operations w/ Christine Lavery

Today, Jordan Silverman, Vice President of Customer Success at MarketMan, joins the show today for a discussion on customer success onboarding, and how to handle unresponsive customers during onboarding.

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

Connect with Jordan Silverman on LinkedIn: https://www.linkedin.com/in/jordansilverman/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach